Upon arrival we found a filthy bathroom . when a man has to clean the toilet before being able to…read moreuse it, you know its bad.....and there was a huge wad of long hair on the floor and the shower was obviously filthy. Giving credit, where credit is due, the staff came immediately to clean the bathroom, after I trudged down to the office to request this service. The property is poorly maintained, a couple of roofs obviously sagging, hose, mower and broken stepstool laying around by the fish cleaning house all week long. The inside pine work on the walls was shoddy as was the caulking around the shower etc. The office/store only sells sweatshirts, hats and fuel for the boats. No grocery items of any kind, not even a snack vending machine. . Our group rented two cabins . Not once during the entire week's stay did any of the staff come to find out if we needed anything, if we were comfortable..... They also never serviced the cabins. Not once! Nor did any of the staff nor the proprietors give any of us a "thank you" for renting from them - not even when we checked out. After all common courtesy goes a long way, but that was missing as well. I did not feel welcomed and I will not be returning there - definitely did not get my moneys worth .. This Sandbay Resort of today is a far cry from the beautiful and well kept resort of fifteen years ago. There are many gorgeous resorts around that area, better maintained, better furnished -including towels which were not provided here - and less expensive.

Great place to take a family. We have been going there as a family of 16-17 people everyyear for…read more50 plus years. Very clean cabins, great service,clear and sandy water, and just a great value money wise to take a family. We all cross out the calendar until the next visit. Wish we were 250 miles closer to the lake.

My Dad took us fishing all the time around this area when we were kids. It was a long time ago…read more Some times we would camp, sometimes we stayed in a resort cabin. Back then a good resort cabin was one where the screens weren't ripped and the screen door closed to keep the misquotes at bay. Boy things have changed. Scott and Beth's Otter Tail Beach Resort is nothing at all like those resorts of my childhood. I stayed in one of the smaller cabins and it was modern, clean, and very functional. There was a nice complete kitchen area, a TV, and a nice shower right in the cabin. The woodwork and detail was awesome. In some ways the cabin was nicer then my house. When I'm in the area again, I will definitely stay here.

From the owner: We have been a family owned and operated resort on Otter Tail Lake in West Central, MN since 1948…read more Scott and Beth have owned and operated the resort since 1997 and been Otter Tail Lake residents since 1966.

The cabins are clean and well stocked. owners are very nice and helpfu! The grounds are clean and…read morequiet!

Really enjoyed this rustic/cozy restaurant. The Prime Rib dinner was very good. My wife had the…read morewalleye fish and chips. She loved it. The only reason I didn't give it a 5 star is purely personal. Both the cream and straight horseradish were mediocre. The sour cream for the baked potatoe was served in a tube. The portions were very good. And, the service was great.

I have been going to Bonnie beach resort for over 5 years and my family love how nice they are and…read moreif you need anything you can buy it in the loge or you can borrow a pan or if you don't feel like cooking you can buy frozen pizza and they will cook them for you we stay in the biggest cabin bc we have a big family it has 4 bedrooms 2 of the bedrooms have 3 beds and the other 2 bedrooms have 1 bed it also has to bathrooms one with a shower and the other one with a bathtub and a shower everyone is so nice there

this is a great place for family gathering and enjoying some relaxation. There's nothing fancy…read morethere. The owners and staff are courteous and take care of their guests well. It's getting to be a long trip for us now with 2 kids and not sure how ofeten we'll be able to go back, but well worth it if you can get in there.

My husband and I enjoyed our little cabin on Lake Victoria. It was steps from the shore and had…read moremany docks for fishing, tying up your boat or jumping in for a swim. The beach was shallow and great for small children who love to play in the water. We enjoyed the kayaks and paddle boards available for guests and I even did a few bounces on the water trampoline (I had to try it!). The cabin was modern and tastefully decorated. It had everything we needed for a four day get-away. Raj was on-site, answered text messages promptly and made our stay enjoyable. I would 100% recommend Lake Victoria Resort.

From the owner: Lake Victoria Resort is a traditional MN family resort on the Alexandria chain of lakes which…read moreoffers great pan, walleye and bass fishing. Our lakeside cabins offer your family a relaxing affordable getaway includes a beach, water trampoline, water toys and marked swim area. Open May thru September. Early and late season discounts offered!

Great burgers with lots of stuff on them if you want. Pizzas are brick oven fired and very good. Be…read morecareful with the pancakes because each one is like a whole layer of a layer cake. Nice lakeside feel. Friendly local family owned and run.

This is a great seasonal restaurant accessible by car or boat on West Battle Lake. Service is…read morealways good with friendly servers. The best burgers in the area with homemade French fries. They do have specials most night and the all you can eat shrimp or fish is a favorite. Very good wood fire pizzas as well. Very casual atmosphere and very popular breakfast venue.

My Huz and I stayed one night in the Lodge here. We were kind of freaked out to come home from…read moredinner to an insane amount of tiny flying bugs in our room. We'd try to kill them with a broom and they seemed to be multiplying by the millions. The room was super clean and spacious. The dock was a BEAUTIFUL spot to watch the sunset. After checkout the next morning, we got a call from Sweet Janis letting us know that the "hatch" of the flies was unexpected and not normal and THEY REFUNDED OUR STAY!! We did not complain, they just....wait for it, DID THE RIGHT THING. I am so impressed with their integrity. Lovely resort, recommend.

People who like to fish this is for you. If you want to…read morerelax by the lake, swim, fish and have some quiet time, you can do it all here. We were invited to come along with some friends to this resort to fish. They have come up here for years and years. We loaded up to stay a week in a cabin. The cabins have the bare essentials. You get a toaster, a coffee pot, a full kitchen. There are some cooking essentials, but you want to bring what you think you'll need. We arrived a little early before or friends on Friday evening. I knew this place had good vibes as soon as we parked. Hundreds of dragonflies filled the air. They danced around us as we went up to the office. The resort owner was in the office. He came out to greet us. He gave us a run down of the resort. He showed us where laundry, trash, recycle, fish cleaning, parking, the cabin, and anything else we need was. We made our way to our cabin. The cabins are different sizes. Ours was a two bedroom cabin. Nice common area, with table, heater, futon, and room to hang out. I bowl of fruit awaits you on the table with the welcome letter. We were in cabin #1. The wind coming off the lake blew right into our cabin for a beautiful breeze. The air flow through this cabin is great. We did happen to pack a fan and used it in the bedroom. Each bedroom in this cabin had a full sized bed, closet, and dresser. Perfect for us, and our friends and their young son. The cabins each have their own seating area that over looks beautiful lake Clitherall. Could be a picnic table or chairs around a fire pit. There is shared access down to the boat dock. Boat slips for rent. You could rent a small boat too if needed. Swim or fish off the dock. This is big ice Fisher area in the winter. Just so quiet and beautiful. A couple cats roam the resort being good hunters. They were very sweet kitties and came to visit multiple times over the week. I loved it here. Perfect for our get away fishing trip. When it came time for our friends to switch cabins we helped them move into cabin #7. This one was a 3 bedroom. Not as good air flow, but bigger. What I noticed as we checked out the other cabins that my friends family was staying in was that each had their own rustic charm. Each had their own decorations, different drapes, different dishes, different furniture. All had a hand made fish spoon dish on the stove with the Old Town Resort on it. Each had a Old Town Resort soap in the bathroom. I loved the charm here. I already told hubby I would come back to this resort for another fishing trip. Just a quiet escape away from everything. Walking distance from a cute coffee house and play area for kids.

I don't even know where to begin. I have spent every summer here since I was a kid. The resort…read moreowners are people I consider family and always welcomed us with a smile which later is followed up with a golf cart ride down the hill to catch up with us. This place will always hold a special place in my heart. It is truly my favorite place on the planet to be. Since they have downgraded the amount of campers it has been an even better place to because everyone out there is like family and care about one another. They genuinely trust their campers and are very family oriented. I would give this place ten stars if I could.

From the owner: We are a four-generation family orientated campground helping families make memories that will last…read morea lifetime! We have a beautiful sand beach that stretches 1500 ft.! King Kong playground system that keeps your kids busy, sand volleyball court, 2 basketball courts and another school swing set. We provide garbage, sewer and water, there is a fish cleaning house on the premises along with storage sheds for your boat, jet ski or pontoon. We have 35 seasonal lots and a seasonal cabin. Please stop by to say “hi”!

I've been coming here since 1982 and my parents prior. They haven't missed a year (besides likely…read moreCovid). It was once a gem and I would love to see it get back to how it was. However, I can tell there are improvements in the works compared to even last year which is promising. Pros: *Our group of 8 stayed in the townhomes which were clean and they were in the process of remodeling/staining the outside. *The beach is better than it's ever looked. It's larger, clean and no goose poop. There were two individuals cleaning it while my daughter was playing on the zip line. *Although we weren't here Saturday, I saw they have live music at the outdoor bar most Saturday's. *grounds overall were clean. However, the family who checked out the day we arrived left a large empty wine box on a grill outside our place and that was not cleaned up during our stay. Would love better attention to detail! *new manager-I hope he addresses people's concerns quickly as I read recent reviews and customer service was lacking including lack of response of follow up. He was friendly and seemed attentive! *water park was closed but they were actively working on it while we were here. Ideas for improvement: *Bring back the drink of the day special at the Deck bar-My mom and I always enjoyed trying a new $5 drink in the past each day while at the pool (usually something like a Mai tai, pina colada, etc). *Properly stock the bar -I wanted a pina colada Sunday night and another family member wanted something else and they were out of many things. Bartender was nice but didn't know how to make some drinks including a Mai tai. However the drink I ordered was delicious! Pricey drinks though and our group thought there wasn't much alcohol in them. If you are going to charge fancy bartender prices, have a stocked bar and well trained bartender. Otherwise, lower them. We aren't in New York. $16 for a Long Island in Alexandria is a bit much. *Get new chairs/lounge chairs at the pool. Both the indoor and outdoor pool had broken plastic deck chairs which both felt dangerous and were an eye sore. *Have someone walking the pool areas every hour or two to clean up the pool area. Overall clean but I saw what appeared to be a manager or owner walking by some garbage (wrapper on a table) and some messed up cushions at the outdoor pool area and he didn't do anything. *Clean up the ground under the zip line area. There needs to be new wood chips added and weeds removed. I walked into some stickers (weeks) that were painful. *Fix the windows in the townhome. We would have loved to open the windows at night and they didn't seem to open. *Have a local from Alexandria who is familiar with the resort and its history to help bring this report back to how it used to be. The grounds etc are beautiful but it's lacking what it used to be. *There is a light by the outdoor volleyball courts that has been crooked and bent for years. It's an eye sore, looks like it could fall any minute and shows neglect due to no one fixing it for years. *My dad loves playing mini golf every year but the course is falling apart! It's a wonderful part of the property and I hope it's fixed soon. *in ground sprinklers were watering the sidewalks near our townhome more than the grass. *Lower prices of lodging and food at least until you get back on your feet. Arrowwood is quite high compared to nearby resorts who have beautiful lodging and property.

Cottages were nice however a 6 bedroom had a 4-cup coffee maker, roll of paper towels had 3 sheets…read moreleft and two bathrooms needed the drains cleaned out- maint never arrived Emailed and called and left message for GM no less than 6 times over 9 months and never received a call back Had over 200 people in rooms, cottages and townhouses and numerous times they were charged incorrectly Front desk manager did not know how to credit an incorrect charge, promised he would fix and a week later I still did not have the credit Pool furniture in need of replacement Bartender unaware how to make some basic drinks. Front desk associates untrained especially during booking/reservations If booking an event, ensure you receive and then read your contract prior to sending money/deposit Catering: manager slow to respond, requested money prior to a contract, contract had numerous errors from what was agreed upon in our email chain. Julia in events and Mohamed in Accounting were very helpful To sum it up; Lack of Management Lack of Maintenance Lack of Accountability Lack of Training Cottages were great