Terrible costumer service I have been going there for years 3 dogs. Today I washed my dog the…read moredryer was blowing low volume air. Couldn't find anyone at the front. I checked the other dryer and it worked stronger. I switched dryers, I was almost finished this older man was yelling in my ear saying I was not allowed to use another tub to dry the dog. I should have asked them for permission. I explained the situation he basically called me a liar that the dryer was working. Which was with very low air as I told him. I will not be going back to them. I hope upper management takes care of him and the attitude. They will be loosing business. I would give 0 stars

I have been going there for a few years. Lately staff are not as friendly. Today I went in and…read morethis very rude older man was very rude. He said no grooming I could not brush my dog. He said it always was like that. Proceeded to stare at me and told me I was welcome to leave. I have a German shepherd she was a good customer. Pity the girls that were there always gave my dog attention! I will never go there again.

I would like to thank Courtney (sp) she treats and takes care of my baby Chibi so well !…read more We appreciate you, thank you.

First grooming experience…read more Never had a problem in the store; However, the grooming salon was a different experience. First, let me say, I have an 11 month old lab puppy--He is hyper and can be hard to deal with because he is always happy, playful but very strong. I chose a male groomer for this purpose and made PetSmart aware when making the appointment that he can be hard to control. Since I have bathed him at Pet Market, I know these people have restraints for strong dogs. While the groomer was okay when I talked with him at drop off, I did not have a good feeling when I left. The entire vibe was off in the room with everyone and I already knew I would not be back when I signed the paperwork. I went up the road to Chick-fil-A and waited with the phone beside me. The manager called an hour later and said they couldn't do a service, which was a relief to pick him up. The manager explained he was too hyper but was nice about it. I was also told me when I got there, my dog had lunged at a couple of other dogs, which is uncharacteristic of him since he is a lover not a fighter. He is still a dog nonetheless and I was not there. They did offer another appointment time when it was calmer for him when I picked him up. I declined. Overall, I just didn't get the impression many of these groomers cared for animals. The vibe was off for a reason and that's enough for me.

so the wild birds part is self explanatory but the unlimited includes things like chimes and…read moretchotchke, yard art and bat houses, and information about bats because while not actual birds they fly around looking cool and performing a variety of useful functions including eating bugs. ...so we're out of the plandemic for a few years now and most folk's routines are becoming more routine with their comings and goings. fortunately I still don't have to yell at very many people to stay out of my yard. yet. at least until the population (density) becomes unbearable. I may need to improve my feeder game to attract more different birds to the farm. we've got a couple different tube feeders plus a tray thing and a suet thing hanging out by the pool (bird bath) and some humming bird feeders and butters cups around the porch which see some traffic in season but right about now it's mainly deluxe feed and anti-squirrel hot-mix except for when it gets stupid cold and then I'll lay off the heat for a couple days because, well, you know...

This store is so cool and I love stopping by when I'm in town! The birdseed is well picked for the…read morelocal environment. Unfortunately, I don't think I'll be going back as I have seen several Bl*e Lives Matter shirts in the store which are incredibly racist and completely unrelated to caring about/for birds. If I heard they were taken out of stock I'd be happy to return.

Great selection of high quality pet food. Rick, the owner, is always happy and helpful.read more

Sooo had my Shorkie groomed at Paws and Claws in Mooresville NC , a woman with a foreign accent…read moregroomed her DO NOT TAKE YOUR PET HERE. THEY CUT THE TIP OF HER EAR OFF! They never said anything about it. Found hard clotted area in her hair Had to take her to Lake Norman Animal Hospital. The ENTIRE tip was cut off!

DO NOT BUY A PET from here. I purchased a bunny for my son and it died about 3 hrs later. The bunny…read morewas fine until my son put him in his cage. He went back 30 mins later and the bunny was lying on its side, stiff with eyes wide open. Now we have 2 older rabbits and they have always been very healthy. This bunny was by himself. I called the pet store and the owner answered. I told her what happened and she immediately accused me of killing the rabbit. She said her rabbits were perfectly healthy and it was my son's fault for holding him too much. We hold our rabbits all the time! She was very rude and accusitory. She stated "Well I guess I'll have to replace it. But it will be Monday morning because we r about to close." I only live about 10 minutes away and didn't want my son (age 5) to know the bunny had died so I asked if they would wait until I got there and she said no. They were tired and wanted to go home. I had to find an individual on the internet that had some bunnies for sale that looked like the other one. I called the Pet store owner on Monday morning and explained I already purchased another rabbit and was afraid to take another one from her store incase it was ill and would make my other rabbits ill. She was very offended and RUDE RUDE RUDE. She hung the phone up on me. I called back 3 times trying to tell her that I will just take another bunny and keep it seperated. She hung up on me 3 times after accusing me of "killing the rabbit." I will never buy another thing from this pet shop. I warn anyone that potentially wants to purchase anything from here. Things happen with rabbits, reptiles etc. I understand. Even PetSmart offeres a 14 day return policy just in case. No one knows when it comes to these animals. It's not a dog! She was just rude and accusitory!! BUYER BEWARE!!!!!!

I have dealt with Dan (The Owner) since he opened! Dan is a EXTREMELY knowledgeable and Honest…read moreperson to do business with!! His prices are very competitive on all items and GREAT on a number of products! I also found that he has lower prices than Amazon on a lot of items! Do yourself a big favor and check Dan out for all of your pet supplies! You can't go wrong!

My husband buys our dog food and chicken feed there. They always have what we need and always…read moreanswer the phone.

Great selection and outstanding customer service! When I'm in the area I will stop in and stock…read moreup! As a whole I haven't found the lake Norman area customer service oriented. This is far from the truth at the feed bucket. They offer very high level customer service at a discounted price. If only the higher priced stores could stop by for some training.

very kind empolies and the quality of the products was unbelivable, FORGET PETCO, This is the best…read morestore in town

We have bought a lot of fish here and have never had a problem till today... we bought a fish and…read moretwo days later it died we called the store and told them what happened and we were told to bring it back to exchange it as long as our water tested good. My wife loaded up the two kids sick by the way drove the hr to the store only for the grumpy old miserable pos behind the counter to talk to her like a dog! Refuse to help her and tell her he won't call the person that sold her the fish because it's his day off but that she could come back at 1 when he would be there??? I thought he was off. Then proceeded to say he can't check the water while testing the water and confirming the water was good. This place is a joke and I wouldn't recommend it to anyone now the service has dropped dramatically.