This PetSmart has become my go-to when getting treats, food and toys for my dog. The older…read moregentleman who typically works up at the front during the week is such a nice and caring guy. He is super kind and welcoming to my dog and I whenever we come to restock.

Stores are a joke. Supervisors and Leads c a n lie or give a stupid reason not to keep your pet…read morejust because your pet got sick in their car and boo-booed in it. Have the nerve to banned your pet not just from one store,but nation wide because of unprofessional and petty workers who can play the role of upper management, since they aren't monitoring the poor lower management and the rude treatment of the paying customer. Will never see another dime of my money. Need to put cameras in each pet hotel room and all over the store where pets are keep to have 24 hour servellience of your fur babies

My boy Arlo has been going to the Dog Spot for day care and grooming for 7+ years. They have always…read moretaken great care of him and he LOVES the days when I tell him he is going to SCHOOL!

Natalie did a wonderful job grooming my dog, Lion. She was very kind, professional, and…read moreknowledgable. Lion looks so good after his cut!

I adopted a puppy from them recently. I went in on a Saturday and did all the paperwork. I was…read moreexcited to be able to take home this precious little guy. he was only 7 weeks old. I noticed that he was not eating anything when he was at the adoption place. and would just go to his bed and fall asleep. I thought it was because all his brothers and sisters had got adopted and he was missing his litter mates. when I got him on the Saturday. He still had not ate anything. I figured it was stress and anxiety from being in a new environment. However, that was not the case. by Sunday he could not keep his balance and would just lay in his bed. I knew something was not right. Monday morning i called VCA and told them the issue. I had an appointment with them that Monday in the afternoon but wanted to get my little guy in asap I was scared and worried about him. VCA took him back and advised me that he was sick and needed to stay with them. I then got a call that same after noon and was told he did not make it. VCA was so wonderful and said that he should have been sent over to be looked at before they sent him home with me. So please please when you adopt a puppy or kitten from this place make sure you get them checked before you take them home. I am heartbroken that I lost my little guy. thank you so much love at first sight for making me an emotional reck and making my first experience with you a disaster.

Really sad that I have to leave a review like this…read more We walked in to meet the kittens and I fell in love with the little orange one. I come from out of town and also work for the airlines so I have travel benefits. Not to mention, I also work with a nonprofit where we transport animals from one state to another for foster and adoptions. When I told the woman at this adoption center my situation, she explained that all the animals there needed to be covered with VCA across the street for a full year. And that if I wanted to take the kitten, it would be about $900 That. Is. Insane. So we walked across the street to VCA for clarity. Not only were they shocked that we were told $900, they also seemed confused so they called the woman on the phone. Upon speaking with her, they explain to me that she will not adopt out to anyone who lives more than an hour outside of Nashville. And that the fees are $750 for 1 year of medical bills at VCA. We go back across the street a second time and ask the woman if we could get her a letter from my veterinarian explaining that the kitten would be in perfect hands and if we could please adopt her for a reasonable flat fee and take her elsewhere for care. The woman changes her story AGAIN and says that she won't adopt the kitten out because she only has 2 and wants to stay open through the weekend. That I can try another facility since it's kitten season. Are you serious? The fact that there are people like her who claim to care about the well-being of their animals, when in actuality it's just a money making business, disgust me.

Like many folks have said in these reviews, everything about NHA was great---the workers, the…read morefacility, the adoption process, etc. But for the love of God, PLEASE stop the high-pressured insurance "consultation" by Fetch insurance at the end! We had already (gladly) spent an hour and a half at the shelter to adopt two kittens when we were directed to a dude sitting at a desk right in the middle of the lobby. We were told he was doing "post-adoption consultation" which was total BS. He made a few vague comments about kitten health and then jumped right into a hard sell for pet insurance. As others have said, guilt and pressure tactics are used in hopes of catching new owners, who want to do everything right for their new pet, at a vulnerable time. Like so many others, we fell for it, only to later realize that the insurance ($80 a month for 2 kittens) was insanely high! We cancelled as soon as we looked through the paperwork and saw that we had been taken. Luckily, Fetch refunds 100% in the first 30 days. We may use another insurer, but cornering and guilting new pet owners in the middle of a noisy and hectic shelter certainly put us off from EVER using Fetch. So a word of advice: if you adopt and they want to send you over to "post-adoption counseling," just say NO! Let them know that you're aware that it's just an insurance hard sell and that you prefer to research insurance options on your own. And as others have pointed out, avoid Murphy Road Animal Hospital at all costs! That's where the "free" exam is offered, but that vet clinic is notorious for horrific over-charging and poor care. Most vet clinics have discounts for initial wellness exams, and no vet is "free" since you still have to pay for shots.

In March, 2026, my wife and I adopted a 2-1/2 month old female Pit Rat terrier mix. She is full of…read moreenergy and very sweet. She has been suffering from constant urinary problem. She's almost 5 months now and obviously a puppy so pee accidents are expected. However, this is constant and sometimes she doesn't even realize she's going. Our vet has given 2 cycles of antibiotics and now says it's probably not infection. We changed vets and the new one tells us that being spayed at 2-1/2 months is WAY too soon and the hormone deficiency prior to a 1st heat cycle can cause all these problems and more! She could have lifelong urinary problems and is more susceptible to bone cancers, joint issues, as well as developmental issues. Early spaying is common practice at shelters but even the vet said that 2-1/2 months is just irresponsible on the part of Nashville Humane Association (NHA) and we are watching our new baby suffer everyday because they are in such a rush to process these puppies through the system for adoption. We would warn anyone adopting from NHA to ask questions about the early spay practices. FYI, a normal, healthy spay age is between 6 and 24 months. Adopt at your own risk (and puppy's) from a place like this.

This particular Wild Birds Unlimited store is just as good as any other in the national chain,…read moremeaning it's rightfully spectacular! There are unique bird houses, nectar feeders, and other offerings I've never found anywhere else! They also carry an excellent selection of the bird seed brands we trust. It's a very clean, welcoming environment, and I highly recommend it to anyone who loves feeding wild birds.

My first time at this Wild Birds Unlimited location. They had all of the top-notch bird feeding…read moresupplies I'm familiar with from my former WBU store and Kiernan gave me excellent, personalized service and great recommendations. At one point she had to step away because there were a few other customers and her co-worker (Diana?) was ringing up one and others were waiting. Kiernan excused herself while I shopped and then came right back to me. She answered my questions and I never felt rushed. She offered to help me to my car with my stuff, too. So nice! Plenty of parking spots in this center but the Trader Joe's next door was really busy mid-day so the lot was pretty full.