Overall, I'd give Sam's Nails a 3.5. I had high hopes for this nail salon when it opened a couple…read moreyears ago, but every time I visit they only seem to be ok. Sam's has never seem to wow me with their work. When it comes to convenience, I love where the location is. It would get a 5 star for that alone. The facility is always clean and I never worry about my safety as far as getting as infection or anything like that. Unlike some other places. I'm originally from the East Coast and when we get our nails done, we like pizazz. I enjoy fun and eclectic styles and patterns. And it seems like here in the Midwest, that's not something people look for regularly. So when I saw Sam's advertising on social media and even with their signage, I thought this void would finally be filled. They displayed fun designs and creative artwork, but I find that 1) not everyone can complete the creative nail art I look for. 2) they literally CHARGE for ev-ver-ry thing! If you want nails files shaped to anything but square, +$5-10. If you want French +5-10. I know it's common, but $10 is a bit much (IMO). 3)they just don't perform to my level of expectation. But check them out and let me know what you think.

Sam's is clean, bright, has tons of colors to choose from and the staff is always friendly and…read moreprofessional! I will definitely be back!

I have ALWAYS had a good turn out coming here until today. the person I was sent to not only hurt…read moreboth of my toes during my pedicure, but he totally destroyed my paint job on my nails. he left my thumb bare with only a tip color.... with designs on every other nail. when I brought it to his attention, he said he wasn't finished yet. and at the end, still left it undone. yes I could have said something but it took him almost 3 hours to do my toes, a fill in, and 8 fingers with lines and dots. Next time I will wait on who I usually sit with. Lesson learned on going to a new employee Or being sent to whoever is available.

Made an appointment with Jackie in advance for a fill, and I was in and out and out in no time. I…read moreappreciate the ample color selection available here. Jackie always gives her customers extra attention and pays attention to every detail.

I've been going here for at least 4-5 years and this was the craziest set i've ever received. I…read morerealize I failed to mention I wanted to get chrome on my french tips so for that I apologize. However, it's like right as I sat down she was heavy handed with the drill to the point my fingernail started to burn. Then she made a shady comment about the type of base I wanted for my nails. She just had an attitude throughout my appointment. Regardless of all of that I still tipped her $30 on $80 just because I work in a restaurant and deal with people everyday so I know what it's like to be going through something and not wanting to work. So with that being said, I still tipped her when I could've just not tipped her. Look at these nails lmao.

Always make time for me when I walk in. Got my first set of full nails today and they came out just…read morelike the picture I showed them! Along with the fact that they make sure to get off all the dead skin and prices are not outlandish, I will always be going back here!

Welcome to the relaxing vibe of the nail lift. These ladies have put work into making this small…read morespace comfortable and welcoming for clients. And get ready to become a "girlfriend ". The quintessential salon talk and vibes. We're here for it! So let's talk skill. These ladies got it! Just show them a picture and you're off to the races. They make your Pintrest nail dreams a reality. Booking is extremely easy with the app, upfront pricing, and realistic time frames for your service. It's absolutely a game changer to be able to reliably schedule your nail appointment into your day.

Lex always does the best job on my nails! No matter what design I want to do, I leave satisfied and…read moreget a ton of compliments. I have been loving the structured manicure and also really love the Gel-X. If you want to find a new salon that has good vibes and talented nail techs, this is your spot!

This has always been my go to nail shop for my pedicure. However, this last visit was unacceptable…read more I was greeted at the door as always, however after about a 10 minutes of waiting I was told to go to a pedicure chair. The young girl put the plastic cover in the feet bowl, gave me a book and asked what type of pedicure did I want, she did not run any water to let my feet soak, she did not take off my pedicure polish or anything. After sitting there another 10 -15 minutes the young girl asks me would I mind waiting 20 minutes for a pedicure. Additionally, another lady sat down next to me and she was not asked to wait 20 more minutes. This really peed me off, this should had been said at the door. I wasted damn an half an hour to be asked to wait another 20 minutes. No thank you, there is a nail shop on every corner, I went somewhere else.

The shop was clean. I was somewhat greeted at the door. The pricing was VERY reasonable. However,…read moremy nails look a mess due to it being a rushed job. They charge a $2 processing fee if you use a card.

Sonny and Monica are awesome people. Salon is always clean and tidy, service is the best.read more

I always have a good experience at Gentle Nails. Love visiting Sonny and Monica and they never…read moredisappoint.

I've been coming here for about two years, off and on, for pedicures; the place is run by a…read morehusband-wife team. They both have heavy SE Asian accents, so I've always had trouble communicating with them, which may or may not be an issue for others. The good: They take cleanliness seriously, with many tools coming from a sterilizer (although the pumice stones seem to be reused with only a rinse, based on what I saw). They always wear face masks, and there are clear plastic panels hung between their station and the massage chair pedicure station. The prices are very affordable, but I've only ever done basic pedicures with sometimes a basic manicure. The neutral: The place plays piano "Muzak" only -- the same CD, over and over. It could be worse, but they didn't quite attain the "soothing spa" environment they might have been trying for. Furnishings are old and somewhat worn; again, meh ambience, but irrelevant to the service. The not-so-good: I usually get my pedicures from the husband; he is thorough and careful, and my nails end up looking good. While he isn't always willing to give me what I ask for, he'll take the time to try to tell me why I can't have it (in particular: nail shape -- I have square beds but hate square nails; and the callus-shaving, which he won't always do to my satisfaction, telling me the calluses are there to protect something -- I think). He often comes across as a bit brusque and impatient with me, but that might just be more communication problems. I had a pedicure from the wife of the team last time. I find her even more difficult to understand than the husband, and she seems to have a harder time understanding me. She also seems to focus more on speed than on care. First, she didn't give me any time to do more than dip my feet in the pedicure tub before she got started -- a three minute soak first would have made the callus removal easier and more thorough. I like my toenails a working length: just shy of the end of the toe, so I'm not gouging my shoes. She cut them back so short they feel like I have ten stubbed toes, and she cut down the sides of the toenails, cutting ME in the process. It hurt, and I said "ouch!" When she cut me, but she didn't apologize or say anything. One cut was bad enough she had to apply pressure with cotton to get the bleeding to stop. The callus removal was less thorough than I prefer, although she did use the callus shaver, which I like. She wasn't able to get the calluses on my pinky toes, which are difficult to reach and take care to properly deal with. I had a manicure this time as well. Some of my nail beds are oval, and some are square; I prefer rounded, working-length nails (just a bit past the ends of my fingers). Some of my nails ended up rounded, and some ended up square; she tried to explain that they matched the nail bed, and to round them would go down the sides too much. I wish she'd discussed that with me beforehand. I have really thin, fragile, friable nails; I had to stop her from filing the tops too much. (I don't care if you are trying to smooth them; if they flake and peel and break as a consequence, that is not ideal.) point is: two years, and not only have they never bothered to learn my preferences, but I've also never particularly felt welcome. Final straw: it's a week later, and the too-short toenails still hurt. My big toe, where she seriously cut down along the side, is red and sore. I'll be soaking in Epsom salts for a while, it seems. And seriously growing out my toenails before I go looking for a different nail salon.

I got my nails done paid 45 tipped ten and didn't have the heart to tell her how bad my nails…read moreactually look

DeAnna is an excellent technician and very knowledgable about various nail problems. She practices…read moreappropriate sanitization of her tools and work areas. I always receive good care, a beautiful manicure and am confident that each time I go for hand or foot care, I will receive consistently great service. * I have been a client of DeAnna's for several years.

I totally ran across this salon by "accident". I happened to see a post on social media of someone…read morerecommending this salon when it newly opened. Coincidently I needed a pedicure so I contacted DeAnna and she managed to schedule my appointment fairly quickly. DeAnna works one on one with her clients. Usually she is by appointment only and I can totally appreciate that! I have been to salons that you have an "appointment" with but still sit and wait an hour before they manage to get to you. The time DeAnna sets aside for you is actually FOR YOU! Which is awesome! There isn't a ton of hustle inside the shop which I LOVE considering I'm usually trying to unwind and relax when I'm treating myself. This salon is very clean! Many color options and her photos show tons of cute designs. DeAnna is very easy going and made me feel very comfortable during my first visit. I was so impressed with the amount of time my gel polish actually stayed on my toes! I have been to many nail salons and by far this was probably the best pedicure yet! I mean, you know it's a good pedi when your husband notices your polish!

My friend and I enjoyed a lovely Sunday at the Conrad Spa. This spa is really the only full…read moreservice spa in town, meaning there is a pool, hot tub, sauna, and steam room, along with showers and all of the appropriate toiletries. We were prompted greeted by Tina and shown around the spa and to our lockers. In the ladies locker room area, there are showers, a sauna, and a steam room. We got there early so we could enjoy the pool and other amenities. Unfortunately, when we arrived there were hotel guests in the pool, including children. That's not all that conducive to relaxing unfortunately so we didn't get in the water at all. Tina also helped us order a lovely lunch from Capitol Grill and took overall very good care of us while we relaxed and waited for our spa appointments. The services: Both of us had nice services but honestly both felt we had had better for various reasons. My esthetician was good and did a very nice job but I had added on a leg scrub. The leg scrub was great but it came At the sacrifice of the hand and wrist massage you might typically get. My friend's service was good but was slow to start and the provider had some clumsiness issues and dropped items on the floor creating loud noises. The only thing that was really "bad" was the temperature of the atrium area/pool and hot tub area. It was HOT in there. It was so warm in there that we just couldn't force ourselves in the hot tub or the sauna/steam room. Tips: 1. there is street parking, which is free on Sundays 2. When you walk in, go closer to the check in desk to the second set of elevators and the spa is on the 6th floor 3. There is cold water and some cold towels in the Gym on the same floor.

The massage session was very relaxing and helped me unwind after a long day. The therapist was…read moreattentive and adjusted the pressure to my needs, especially in the back area. I felt a noticeable improvement afterward. The only small downside was that the room felt slightly cool at times.

"I cannot say enough good things about this salon! The space is incredibly clean, beautifully…read moredecorated, and has a relaxing atmosphere. The staff was welcoming and took their time to make sure my nails were absolutely perfect--no rushing at all. My gel manicure usually chips after a week elsewhere, but here it lasts for weeks. Definitely my new go-to spot!

I really wanted to like this place because, like anyone spending money on a service, I was hoping…read morefor a good experience. When I walked in, the salon was clean and aesthetically pleasing. I was seated within about five minutes, which was a great first impression. Unfortunately, that's where things started going downhill. I sat where I was instructed and placed my feet in the pedicure tub, but the water was scorching hot. I told the technician it was too hot, and she only adjusted it slightly. I still couldn't comfortably put my feet in the water and had them barely touching the surface. She asked if it was still too hot, I said yes, and instead of adjusting it right away, she waited another several minutes before finally adding cold water. When she asked if I wanted the deluxe pedicure, I agreed. However, she spent less than five minutes actually cleaning, trimming, and caring for my nails. Most of the appointment was spent rubbing my legs and repeatedly scratching them with her long fingernails, which was uncomfortable rather than relaxing. I requested a French tip. After she finished painting, I asked her to clean up the sides of my nails because the polish was messy. Instead, she simply wiped them with a towel, completely missing what I meant. The polish around my nails was never cleaned up, leaving a sloppy finish. To make matters worse, she filed my nails after polishing them. My toenails were already short, and she filed them even shorter until they were almost past the skin, which was painful. There was still leftover product around several of my toes that was never cleaned up before I left. Overall, I left very disappointed. The salon itself was nice, but the quality of the pedicure did not match the price or my expectations. Unfortunately, I won't be returning.