I only give 1 star because our salesmen was very nice. The service department is awful! We took our camper in for a year end warranty list. They had it for over a month but had to order a window. So we took it back when the window was in. They had it for another MONTH and when I called (on Thursday) I was told the window wasn't completed yet but the ticket was pulled so we could pick it up Monday. My husband called Monday to confirm. He was transferred, hung up on and then redirected to parts every time he called back. Turns out the very nice lady (Cecile) in parts informed us that they ripped off our front tongue jack when moving it and were waiting on a new one. So David King completely lied to me on Thursday when I called. Apparently the window had been replaced 2 weeks prior. We also installed lights that were connected to the jack that they had to reinstalled. They reinstalled them to the battery disconnect and when the battery was dead the employee told us a battery only last 3 days if it's not used. WHAT?? Dumbest thing we ever heard! So I guess if I don't drive my car for 3 days my battery will be dead. I normally wouldn't publicly put a company on blast but when u call Holman RV they keep redirecting your call to voice-mail and talk to you like you're an idiot. Buy and service your camper somewhere else. read more

I would leave a negative star review if I were able to. Service is absolutely horrible here. If you can find someone else to service your travel trailer, I highly recommend you do so. We pulled our camper out of winter storage and once inside noticed water damage and standing water in multiple areas of the camper. We have a 3 year old camper that we purchased from them new and purchased the extended warranty to cover seals (doesn't expire until 2023). We have always checked around doors/windows/seams/roof every time we open and close our camper for the season. We immediately called them to bring it in and get an estimate for repairs and find out why our 3 year old camper had no issues in November and now has issues. They called us back and let us know that there were just a few issues with the seals that needed fixed and wanted us to go ahead and pay for that and get it fixed. We asked about all the damage and where that estimate was as we needed to contact insurance. They failed to put the estimate together as previously asked and wanted to charge us $84/hour to pull it back in and get an estimate because "they forgot". Once we told him who our insurance company was he could not contain his excitement about how great they are at paying insurance claims. Now after pulling it back in, there "are leaks everywhere" and "$13000" in water damages. Initially the very rude service advisor said the seals wouldn't be covered. Now, since I had to be abrupt regarding a warranty that i purchased from them that states that Seals are covered, he thinks he may be able to get it covered. The camper we purchased (Cherokee Grey Wolf) has been a disaster since we got it. We have had to have quite a few things fixed during the first year and did have it completely serviced and resealed by them at 1 year. This place is a joke. Buyer beware. read more

No matter what I bring my Acadia in for, they always find an issue with it. It's a 2015 and I've spent over $600.00 for "service". Was told buy sales what an awesome vehicle it was... now being told by service that they have "a ton of issues" with the Acadias!!!! Thanks a bunch Holman. You guys are the REAL DEAL!!!! read more

We live in California but found the travel trailer we wanted at an excellent price. Holman RV had it listed on one of the RVs-for-sale sites. I called expecting that it wouldn't actually be available. It was! The salesman, Gage, went above and beyond to answer questions and arrange our purchase long distance. He took and sent me pictures of the exact trailer we'd be buying, even though the pictures online were also of that trailer (they use no stock photos). As it happens, we were soon to be vacationing on the east coast so we changed our flight home to land in Cincinnati instead and reserved a budget moving van to haul the trailer home. It couldn't have gone any more smoothly. The trailer was ready to roll when we arrived, all paperwork having been done via mail. Gage made sure we knew the specs needed on our rental truck, and then came to check on us after the walk through. Our experience with Holman's and Gage couldn't have been better! We so appreciate the excellent deal and service we got! Highly recommend! read more

DO NOT GET REPAIRS HERE. My camper was sent here after an overflow of water into the camper, on our part. The insurance company recommended them to do the work. The camper sat for 2 weeks with water in it, and all Holman did was run dehumidifiers for over 3k in work. Due to my work situation and Corona travel restrictions I was unable to get to the camper for awhile after the work was done. We got there to clean the camper out, and the water all trickled down toward the slide area where the jackknife sofa sits. Under the jack knife sofa, 6 months after was damp towels, cardboard boxes with items in them that were damp and water ridden. Holman told me and the insurance company that the repairs were marked complete and nothing else needed to be done. They refused to address the dampness under the sofa, and claimed it could be from something else. Laziest and most rude service department I have ever had to deal with. I am having my camper re-evaluated straight from their lot and if there is mold, I will be reaching out with an attorney. read more

Purchased a Sierra 1500 Denali Truck May 2020. Salesman was very knowledgeable and courteous. Negotiations were what you would expect. I had a hard time agreeing to an item they call "PULSE" it's a flashing brake light but he explained it was on all vehicles they sell do to it becoming a mandatory safety item in the future!(bullshit). "PULSE" already on it sorry. We negotiated final price approx 18% discount off MSRP. told them I had my own financing at 1.98% and would have a check tomorrow for them. They asked me to do financing with them for 1.98% rate match and I agreed (mistake on my part). Waited approx 1.5 hrs for finance guy. Now I realize if people ahead of me I wait no problem but the person ahead of me was out of the office for 40 min before I was brought in. How do I know. I was watching the guy. Finally I get asked in and knew he was a shister right off. He make stupid fast small talk and the starts talking payments which are well above agreed upon purchase price. I ask what is the sale price of vehicle you are using? It was $2000+ over the agreed upon price because he was courteous enough to add in an extended warranty I didn't ask for or want! He removes it and I ask to see estimate sheet and he has moved interest rate to 2.35% not 1.98% tries to compare it to a mortgage interest rate vs APR. In my case it is irrelevant because I'll pay the truck off but I should have just told him to give me bill of sale and returned next day with the check just on principle alone. The finance man was rude, inconsiderate and an embarrassment to the organization. Strong words right a little hard on the finance guy you think, I asked a question on breakdown he was unable or unwilling to answer the question and he commented, why do you care if the bottom number is what you agreed upon! Finished my review of paperwork figured out the answer to my own question and signed the documents. After signing, expecting for him to ask for the over 20k check I was putting down as agreed upon and he just says as he is putting paperwork in a folder we are done! I say ok and walk out laughing to myself! Sales man sees me and approaches and explains they are still detailing my new truck.i wait another 20 min and salesman brings me to my truck and explains a few features. I wanted to just leave and let the finance guy sweat it out on the check missing when the controller figures out he never asked for the down payment. But I looked at the salesman told him his finance guy was an a-hole (he was not surprised by my comment) and handed him my down payment check. He said oh... he never asked for this! Nope and the only reason I'm doing this is so nobody pulls you into his incompetence by saying you should of asked for it! Recommendation... bring your own financing to this dealership!I drive home my sons excited over new truck and I ask him to check out this "PULSE" feature! Non existent ! Ok I'll bring it up with them tomorrow. I go back and find salesman explain no "PULSE" on vehicle he confirms it and goes to his manager. He comes back and says he never agreed to put it on. I say you told me it was already on the truck! That's why fee was there. He goes back to the manager and comes back saying that's how we got to final number by not adding it!!!! Not what we agreed upon! I expressed my displeasure with the resolution and left. Dealership Stand by your word if you don't you are nothing. ( I would have asked for it on the owed slip during signing if I knew it wasn't already installed like I was told)This is second reason for this review! If you decide to buy a vehicle here and you hear this "PULSE" charge or anything like it adamantly oppose this charge for me..... it's garbage.I wish it was a better review for the dealership but it's not. The salesman Daniel was a good guy just doing what he's told no hard feeling against him. I hope Holman Motors owner sees this and corrects the dealerships problems for future customers. I hope your experience is better than mine. Happy shopping. read more

Customer service is their number 1 priority. The vehicles are in great shape and their sales reps are knowledgable and confident they can find the right vehicle for you. The upper level management team has decades of experience and they know how to treat a customer. read more

I brought my car n for service a few months back. With great results. This trip I ordered a new key fob. I came in, to have it programmed. I was charged a "shop fee"... when I asked for an explanation, the short haired blond lady at the counter was not very friendly. And explained it was for towels and such... I asked what towels, I was have to have a key programmed. She then called a gentleman out of the service department to come over and explain it. She seriously rolled her eyes at me and huffed!!!! The gentleman from the service desk informed me it was for seat covers and lubes... he then Informed me this was policy and posted on the wall. I asked him why he didn't tell me about this fee before I had anything worked on. He said, again, that it was posted on the wall and everyone is charged that fee. I paid my bill but will NEVER be back!!!! I don't like to be nicked and dimed!!!! Also, I was very respectful to the Holman staff. I did inform them that their$6.24 fee just lost them a good customer. read more

On the way to Cincinnati from our home in Florida we discovered that the wheel bearing on our car tow dolly was going bad. We had it serviced at an rv place near where we were in Fancy Gap , Va. Upon arrival in Cincinnati the bearing again was causing problems. We took the tow dolly to Holman's and they first gave us an estimate of over $700. My husband said we can't afford that and they immediately started "back paddling" on the price. The repair supposedly was done for a cost of about $200. The service manager whined about "eating the cost". Funny that it was almost the exact same price we paid the other place. After picking the tow dolly up and driving down the road about 2 miles the hub fell off. We went back to Holman's to see if they would replace it and were told "they can't spend any more time on it. They already took a huge loss on the first repair." WOW. Nothing like standing behind your work Holman's! I will never recommend them for repairs on anything. read more

Bait-and-switch: We were drawn in to Holman Buick by advertisements of some nice cars. However, when we got there, we were told that the advertised price did not apply to us - because we are not current Buick owners or lessees. We were told that the "fine print" on the website stated this; we did find this statement buried about 4 weblinks away from the sales website. I think this is a classic case of bait-and-switch, which is illegal in the USA the last time I checked. read more

If I could leave a 0 rating I would. Holman is an awful RV dealer I have ever dealt with. I was looking to purchase a travel trailer and had my dog with me. She wasn't even in a travel trailer and a sales rep came flying up in their golf cart and told me she was not welcome on the lot. Then asked me if I had any questions. No thanks you just answered them all. He then says they don't want dogs around because people with dog allergies and they will not buy if a dog has been in the travel trailer. As I am leaving the lot I see the owner walking with his dog in the sales office. These people are awful and your typical used car salesmen. Look elsewhere. read more

Friendly salesman, huge selection, but don't confuse them with the positive reviews. Bottom line.....Still a company out to make money and that's all, Remember that 1st and foremost. Do not trade in rv. You get f@cked. Forrest river products are garbage. They want 700$ to install a furrion back up camera when the rv is prewired for it. Don't do it. It's a 200$ camera system and it installs in minutes. Also if you have a manual transmission make sure you back it up to your rv yourself. They left my clutch on the ground when installing the weight distribution hitch. Smelled my clutch from a 100ft away. First trip out and I have a list of things to fix. Will be doing it myself to avoid dealership. read more

They wrote up an agreement with us & asked us to pay in advance, which we paid cash for a used camper- which was a huge mistake because they did not honor their agreement, even though it was in writing. Not a fan of this place any longer. read more

Sales is great RV service is terrible. They've damaged my unit the last two times they had it and were supposed to fix one of the areas last time ...had it for four months and still didn't fix it. Got it back w more damage as well....now could've been done accidentally and they not know it sure...IF they didn't touch up paint the spot! ridiculous ! read more

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Just bought a Winnebago Minnie from Lauren at Holman RV and it was very pleasant experience. We feel like we got a great deal and actually enjoyed the experience purchasing the RV. Lauren helped us close the deal and we were happy with how knowledgeable the staff was in answering our questions. The setup and pickup was quick and easy. Thanks for making our camper purchase experience a pleasant one. read more

Purchased a New 2018 Keystone laredo 296sbh from Them, we searched everywhere and drove 483 miles just to get what we wanted. the price was great, the people were easy to work with and we were not Pushed into anything we did not ask For. However there was a soft spot in the floor and the guy told us that it was just how they were made and the floor was Made to Give. there was rust on pipes under it and it was new. Our first time camping in this particualr rig showed that it was Keystones mistakes and not holmans. the water and sewage were marked incorrectly the Jacks would not work and the ac system hummed constantly. 2 weeks later we had another soft spots and then a month later another soft spot. So we took it to a local dealer and It has been in that shop for 6 months and 1 week. and Keystone now is going to toTAL Loss on the camper. there were Floor supports that were missing, but the soft spots came from MOLD AND MOISTURE. The floor somewhere either at holman or at the factory had a water leak and it was covered up underneath the floor and there is toxic mold and the camper is destroyed. we camped 5 times in a camper that msrp at like 49000.00 Now they say they are going to give us another camper but Our issue is the guy who did the walk through lied to us about the Floor being soft and Now we are very hesitant about trusting holman motors. I do realize that they did not build the rv and it was on keystone, but their technitions supposedly checked the floor and said it was nothing to be concerned with. read more

Rusty Stegbauer did an excellent job as the Holman Motors sales representative. He greeted me promptly when I entered the dealership, was very knowledgeable regarding the GMC Canyon, and was helpful in showing me some Canyons without being pushy. After doing considerable research about used car and new truck prices, I subsequently returned to make the deal, and Rusty made that easy as well. He presented a fair price for both the Canyon as well as for the car I was trading, and the deal was made quickly and to my satisfaction. Following the purchase, he did a thorough and splendid job of explaining the Canyon's features and operation, particularly the advanced electronics. Probably the best new car buying experience of my 60+ years. And this was my first experience with Holman, an added plus. read more

Purchased a used RV from Holman RV on 8/5/2020. As with most used vehicle purchases, it was an "As is" sale. Two days later the unit would not start. I called Holman RV because there is not many options for RV service where I live. Erick Holman the owner called me back and informed me to get the unit towed and they would repair it at no cost to me. First I was not expecting a call back from the owner and second I did not expect them to repair it at no cost to me because of the "as is" sale. Turns out that they could not replicate the problem that caused it to not start so I picked it up and went camping that weekend. As I was preparing to leave the campground the "slide out" would not go back out. When I returned home, I called Holman RV again. Dropped it off for them to fix the problem expecting that I would surely have to pay for the service this time. Well when they called me to pick up the unit, I was informed that It was repaired at no cost to me again. I applaud the way I was treated by the salesman, the service department and Mr. Holman. read more

First of all I would like to start of telling a little bit about myself. I am 57 year old male retired military/disable vet have purchase several cars over the years and have had multiple experiences with my purchases. Now let talk about Holman Motors, I was looking to purchase a used GMC Yukon XL and had been looking for several weeks. Made my list of vehicle I wanted to see and start making appointments looking at them. Have seen several different vehicles with their own issues but every sales person or sales manager up to this point had been upfront until now. I contact Holman talked to Matt the Sales person and wanted to get there best price T/T/Plates out the door. I even talked to the sales manager Mr. Sparrow and was told they had zero room to drop price. Was told because the vehicle was in immaculate condition read the car fax. I explained I was 1 1/2 hours away and wanted an honest opinion of vehicle condition. Was told by sales person vehicle looked like new except for a few little things like armrest cap missing, slight scratches by keyhole on doors. I told him very honestly that I did not want to drive 1 1/2 hours if the car was not as advertised. He assured me that it was really nice. So last night I drove down to Batavia, Ohio to look at the vehicle. On the way down Matt called me and said that he noticed that on the passenger's side rear door he notice a dark area that he believed there was a magnet on the door, like for a business. I asked if it was on the other door he said no. He said it was not noticeable unless you were really looking for it. I said ok I will look at it when I get there. Once I arrived I made contact with Matt and he took me out to the vehicle. He immediately showed me the door, I started looking at it and it was more than a dark spot it extended from one end of the door all the way threw the other door and it was on both sides of vehicle. I looked at his and said Matt someone has removed the body moldings from the vehicle and high areas on the door was the clear coat missing. I was a little frustrated to start so I went on looking over the vehicle and started noticing a lot of little things...Let me say I no its a used vehicle that is 7 years old. So I looked inside and noticed they had not cleaned it very well and had a really unusual smell inside. I went ahead and took it out for a test drive and it drove pretty well. Everything seemed to work but I stopped and checked a lot of the feature and went to adjust the driver's side mirror and it made a loud pop and this little round mirror that was attached to the main mirror fell off, behind the little mirror was a large crack which ran completely across the bottom. So I headed back and parked the vehicle and told Matt there were a few issues that I had with the vehicle but if they would fix the mirror and replace the missing body molding I would purchase the vehicle. He wrote it up and took it to the sale manager. I stood back and watched his interaction with the sales manager, it was very strange almost like on Seinfeld episode the soup Nazi episode...No Soup for You....Very rude...No room to negotiate....Take it or Not...Matt came back very apologetic saying sorry, they would not fix any of the items. I told him the Car Fax says everything was good but it was not. I said I drove 1 1/2 hours to see this vehicle and was assured it was in excellent condition. They did not care....So in short I would not recommend this Dealership and their used car sales practices... So last night it was NO SOUP FOR ME........ read more

I have been coming to Holman only for the last several months, I have not had service this good in years. I will keep coming back as long as the service level stays the same. read more

Don't bother!!! The Holman Motors dealership and our so called salesman are as untrustworthy, dishonest, and sneaky as they come. If you are looking for a place to do business with, DO NOT CHOOSE Holman! We were supposed to pick up and complete the sale on a camper on Saturday morning at 8:30. On Friday afternoon, we found out the camper had been sold out from under us. We made an offer through many phone calls and emails and the offer was accepted, pending an inspection by us, the buyers. Holman Motors Corporation failed to follow through on this deal. We offered to send a deposit to hold the camper and this so called salesman said there was no need. Bad service; call Holman Motors @ 1-513-752-3123. Buyers beware! read more

We took our Camper Trailer and new Chevrolet 2500 truck to them to get our sway hitch system properly set up with new truck. We left it there for the day and was told to come pick it up as it was ready. When we got there we realized they had not done anything and had not even unhooked it from the truck(which is required by the manufacturer to evaluate and set up properly.) We called the manufacturer of the sway hitch and told them the difference in heights without it hooked up and they told us not to leave Holman's as it would be unsafe if it had not been adjusted. We left it another day for them to install the sway system as it was designed. The next day we got a call from the service depth telling us nothing needed to be done but "they would take our money anyway." I contacted the owner and spoke with the service manager about the problem because if they didn't care about safely installing these sway kits that someone could be seriously injured or killed. The response I got was surprising and frightening. "We install thousands of these and this seems more like a personality clash than anything." Holman Service does not seem to take their job or their customers safety seriously. At first I was not going to write a review but discoveries after we received our truck and camper trailer back has forced me to re-think my position. Initially, we found a plastic cover on the top of our camper was smashed in. If we had not washed and waxed our camper prior to taking it to them we would have thought something fell on it when we were camping. However, we found it the day after we got it back and have no trees near it where it is stored. Three months after that, we took our truck in to the Chevy dealership and our lock nut key, which is needed to change or rotate our tires, is missing in our truck. It was securely in the middle console and our vehicle was never unattended with anyone else but Holman's since we purchased it and the key was placed there. The service dept at Holman's is out of control and has a leader which will mot recognize issues within his department. They obviously would cut corners and if you are stupid enough to point them out... they will destroy your property. Buyer beware! I should have listened to other campers who had said their service was awful. They were close and convenient and now we are still paying the price for the mistake. read more