We lived here for a few years. While Dana was the assistant manager, we really enjoyed this…read moreapartment complex and had no major issues. Dana always answered her emails. Dana then left and was replaced by Jamie and Torrey. After Dana left, the consistent responding from management ended and I had to contact the Brookfield Properties general email twice because I could not get responses from the 91 Sidney St. managers. In November 2019, our heat broke and would not work consistently. We sent a maintenance request for it to be fixed. Torrey assured us that he was trying everything that he could to fix our heat, and sent out the poor maintenance people (who are VERY nice and awesome but are just not HVAC people and did not know how to fix our heat) several times to fiddle with our heat. We sent email after email, getting sporadic responses from Torrey and spending the winter in several layers of sweatshirts and pants. Finally, on FEBRUARY 24th 2020, I could not take it anymore. I sent an email to Brookfield properties letting them know that I would withhold my rent until our heat was fixed and that the Cambridge Housing Authority was sending out an inspector. I received a call the next day from Jamie saying that the heat would be fixed immediately. I am still so confused as to why we had to wait so long for something that seemed like a quick fix. PLEASE be careful if you decide to live here. Especially if you have small children, pets, or someone who is elderly. Besides freezing, we were okay, but I would be nervous for someone who is not perfectly healthy.

91 Sidney is part of the University Park system. It's one of the newer buildings…read more Pros: Location: It's located near the MIT graduate dorms so it has easily accessible transportation: #1, #70, #70A, EZ Ride, and MIT Shuttles. Also within walking distance to Central. Prices: So the prices for the 1 bedroom has come down significantly. Now, the 580 sq ft bedroom are on the market for about $1700!!! When I was looking around Feb, the prices were around $2100. I'm guessing the referral fee is around $750 because that's the referral fee for 100 Landsdowne. Gym: 91 Sidney has the full machines available. The gym is accessible to other residents within the University Park system though. Parking: If you sign up on the first day, you park at this deck for $100. If you live at KBL or Loft23, parking is also assigned to this deck. Cons: View: The view from the 1 bedroom is pretty ugly. I think I saw bricks. There are no good views from the 1 bedroom apartments as far as I can tell.

Living at Chroma is amazing!! The apartments are so well-managed, *beautiful*, and clean. The…read morecommunity here is also very friendly, respectful, and quiet and the location is stellar. The apartments had everything I was looking for - amazing kitchen, big sunny windows, central AC, in unit laundry, pet friendly, beautiful bathroom (with huge tub & incredible water pressure), visitor parking. Don't get me started on the roof deck. The leasing and management team has been great and are always happy to answer my countless questions over the phone. The property manager Chester helped me set up a new Nest thermostat and even went out of his way to help me drill in hooks around my apartment (within an hour of me calling him!). Highly recommend!

I lived here for ~18 months and I already want to move back…read more Staff: phenomenal - maintenance was always pleasant and would greet you in passing or otherwise. The leasing office (Lindsay in particular) is kind, knowledgeable, prompt, and accommodating. Facilities: Modern, energy efficient, and well maintained equipment fills the building be it in the gym or your kitchen appliances. Parking garage is spacious as is the lobby and common living area. The gym can be a bit tight during peak times but that is infrequent. The rooftop deck is always in good order and was my favorite part of living at Chroma. The package concierge is also incredible! Location: Unlike the other reviews, I was reliant on my vehicle rather than the T. Being close to the pike was very helpful and the community was vibrant but also quiet (except the rooster nearby which we occasionally heard - still wondering how that pans out). I liked it overall. Overall, I moved out due to extenuating circumstances but once my current lease expires Chroma will be right at the top of my list. Everything went well from a warm welcome to a fond farewell and hopefully you'll find the same pleasure and comfort which I did.

The elevator is out of service often. Reoccurring mice issue. Our electric bill, because AC…read moreequipment is old, has been $500+ a month in the warmer weather. The area is great and the master bedroom is big. While management is slow to respond, the maintenance team does a superb job cleaning the common areas and fixing issues in apartment units.

From the owner: Just over the Charles River, The "City of Squares" is home to two of the most famous colleges in…read morethe country: Harvard University & MIT. Cambridge and its distinct and diverse neighborhoods are full of fashionable boutiques, amazing restaurants, and a youthful vitality that is distinctly its own.

It took me 6 months to write this review. It took me that long to calm down. As much as I liked…read moreJohnta, Armand and Jackie doing the best they could with what they had to work with, I would highly NOT recommend living here. Between the sketchy tenants, the unprofessionalism of Equity Residential, please take this review seriously. Please believe all the one and two stars. It's not a joke. If location is your only concern and cost and theft and sketchy tenants and an old building with issues is not a problem, go for it. The so called upgrades are endless and the list is endless. I'll spare you the graphics. No response necessary, I read the others.

1. There are no clearly defined fire exits in the building. I could not exit to the ground floor on…read morea normal day and imagine how difficult it would be to exit if there was smoke in the building. This is a MAJOR PROBLEM. 2. If you live here, you will have to go to the Post Office to pick up your packages, unless you want the contents stolen. Amazon delivers in the foyer and leaves packages under the post boxes. Thieves regularly come and punch holes in the boxes and steal the contents. There is a supposedly secure mailroom next to the management office, which requires a code to enter. Unfortunately, there are thieves that either live in the building or have access to the codes. (Likely, they live in the building). Packages are punched in, and the contents are stolen from that room, too. I have packages punched in or stolen from both areas. I have had 4 packages arrive that have had contents removed and at least one package stolen. There was approximately 350 dollars worth of merchandise stolen from these packages. 3. The plumbing is in a constant state of repair. There are many waterless days. 4. Beware! The cost of electricity is outrageous. 5. Great neighborhood, good new staff, good maintenance staff. However, owing to the above-given issues, I can not recommend living here.

I've known James Harrison for quite some time and have had amazing experiences working with him and…read morehis team. He rented out my condo for me while living overseas for about ten years. I previously tried to do this myself and it was a very frightening experience, with unpredictable tenants. In all the years James had worked with me, I had lovely tenants who took care of the property, paid in a timely manner and alerted me if something needed to be fixed. Coming from a position where I thought foreclosure might be an endpoint, it was a huge relief to work with Boston Bayside Properties. I eventually sold my condo to move out of state and James and his team couldn't have made this process any smoother. James is extremely knowledgeable and a strong negotiator. The condo didn't stay on the market for long, about two weeks, and basically sold after the first open house. There was a quick, painless close and I along with the buyer, were both very happy with the sale price. Thank you James, Lydia and Michael and anyone I might have worked with over the years for all you have done. I really appreciate all the help you've provided. I'll sincerely miss working with you. -Kathleen Knapp

I beg you to PLEASE use any other realty company - even a 12 year old would be more professional…read moreprobably. Signed our lease AFTER already submitting an application. Rudy told us we can drop off our checks the next day. He then begins not responding to texts and after 2 days says the landlord needs time to think ( this should be done prior to signing the lease). He then says we can bring our checks in. My roommate then brings checks in ready to go and requests a copy of the signed lease. Rudy informs us the landlord will not sign the lease until move in day. We demand to know why ( as legally, this leaves you with no support if the landlord decides to give away the apartment or change his mind even the day before ), and he responds with "that's just how it is". We ask him the next day when the landlord will sign the lease and he tells us that actually the current tenants Friend will be moving in - mind you we already signed our portion of the lease and would've given checks the day before this had the landlord signed the lease already as requested. This is wildly unprofessional and I genuinely think I could be a better realtor with my degree in health science.

Not exactly the most honest folks…read more I responded to an ad on Craigslist for a $1995 apartment between Central and Harvard. I spoke on the phone to Lyz. Most brokers are willing to tell you at least the nearest intersection, what floor the apartment is on, size of the rooms, etc. "We don't give out that information." Fine. I made an appointment. The night before the appointment, I get an email from Lyz saying the price has increased to $2060. Okay. I meet Lyz the next morning at Central Square. She drives me over to 929 Mass Ave, a building I've seen online before, in which I know that the 2-bedrooms all go for $2105 at a minimum. Sure enough, the available apartments are $2100 and $2150. And have tiny bedrooms. Lyz insisted that they don't always have the most updated pricing information. But she and her colleagues have continued spamming Craigslist (about 7 times per day) with $1995 ads for the same building -- even though such cheap apartments have obviously never existed there. Not the worst kind of bait-and-switch, but still far from scrupulous.

Only pro is the location. Cons: heavy theft, breakins,…read morenoise, smell of pee, smoke and weed, issues you see in a really old building, terrible and irresponsive management DO NOT ignore all the red flags in the comments - stay away from this so called apartment as fast as you can. I've lived in a few apartments so far and Church Corner is the worst. It's horrible. I gotta repeat - It's horrible.

Beware: high risk of theft. We've lost 10 figures worth of personal property living here. Don't…read moreplace your bikes in the bike room that you pay an extra fee to get the access key to - even if you put individual locks on your bikes, the locks will be cut and bikes stolen. We lost 4. After this incident, the management has yet to warn other residents or ask them to check their bikes are still there. On top of that, when we asked for security footage, we were told they lost the password to the system; no mention of how they'd resolve that - like even an attempt to reset the password. We'd already asked about footage weeks ago when items were removed from our trunk in the parking garage (which you pay a fee to park in as well); they didn't address the inability to access the system then. Response from the building management team has been in large part "Oh I wish we could do something to help" rather than actioning.

Josh Burgin was our realtor as we looked for a place in the Watertown/newton area and he was simply…read morethe best. A consummate professional, josh immediately reached out to me and my fiancé to find out what we were looking for and how he could help accomplish that goal. Working ever diligently, Josh constantly kept us abreast of new rental properties as they became available and worked with the other realtors to arrange showings for us, often due to our last minute requests. He was not discouraged during the first few days we met with him and did not find what we were looking for. Instead, he said he would continue to look for properties to ensure we got what we wanted. Finally, we found a place and Josh sprang into action, swiftly working with the other realtor to ensure we got the place above all other interested parties. He agreed to do all the communication and picking up checks if needed, putting us at ease through the entire process. Josh's communication was always immediate and on point, either with a simple text, phone call, or email, to ensure we were all on the same page. He was an absolute pleasure to work with and I would not hesitate to recommend him to others. I have been renting for 11 years due to constant military moves and he is easily the best realtor I have ever come across.

Ladies n gents, for your yelping pleasure..... I give you my ePlace customer service experience, to…read moresave you the distate of undergoing it yourself. *cue the theme music to The Twilinght Zone* 1. You see a specific ad for an apartment, you write to the eplace agent under the listing named "JEFF" that you'd like to see it., Jeff shoots back a generic "what property are you looking for" response with 20 questions that are not about the property you asked about. 2. Jeff's email tips you off that he's going to try to drag you to places other than the specific property you asked about. You've rented before & have played that agency game, and you wont be coerced into looking at 3 ugly listings so they can pitch an expensive kendall sq loft at you. So you ask a second time, please, is the precise rental I'm writing you about available and can I SEE that unit? 3. Once again Jeff fails to respond with rental info. Instead he sends you a chastening email explaining: the unit that you want to see is very expensive, there are all sorts of fees, and that that might shock you but you had better get used to it because there is NOTHING out there these days, so you should not question the costs....OH., AND let him know if you are interested in actually seeing the unit... 4. You reply that you are an adult, you know the market, you need an apartment, you'd like to see this one, and can he please save the "hard sell schtick" for the undergrads...would he please show you the rental? To wit, JEFF, in a passive fury writes: "I'm sorry That [sic] you perceive me providing you with important up front costs and explaining the reality of the speed of the market This [sic] month due to limited inventory and This [sic] week being match week as "schtick." To answer your question, as of this afternoon, the apartment was available. I will not be doing showings of that unit this weekend. " That gem was followed by: "You also give the impression that You do not have any respect for this profession ...which is also your prerogative. In turn, I get to choose who I decide to work with as well. Good luck. That is a sincere comment by the way." Oh, Snap. You sure showed ME, ePlace JEFF! This may sound radical, but next time a renter sends ePlace two pleading emails just asking for the privilege of viewing an apartment the agency itself listed, fully willing to pay the 2k in agent fees, why not respond: "Yes that unit is available. When can I show it to you?" If you find this task too demeaning, perhaps you should find a job that is not in the service industry........? As one who works in such a job myself, I was amazed at the agent's bratty emails and demands that I respect his authoritay. My question to ePlace: Do you treat all of your customers this way, or just sic you crazy agents on us renters? I dont know if you've heard, but since 'da Crisis, theres a lot more renters now who are not starving students. Y'all might want to treat us better, cos despite Jeff's assertions, there are PLENTY of listings ....and plenty of other agents. .oooo...Snap!

I loved living here. I recommend this building for all other HBS students. Great location and nice…read moreamenities. It has a small gym with a sauna and nice roof deck.

Managed with a minimum of professionalism - frequent disruptions to water, trash service, laundry…read more Management frequently employs against residents. HBS students beware - there are better, cheaper options in the area.