It's 8:35 pm and we are from out of town and our ac went out on our truck on a very hot day. We…read morewent to auto zone to get them to run a check real quick. Asked if someone could check it and were told, "Not this time of night." So we took our business down the road to O'Reillys, where the nice young gentleman quickly came out to checked our vehicle and helped us. We should've known better and just gone to O'Reillys in the first place. I wouldn't even give Auto Zone a star if I didn't have to.

Close to the house with friendly staff. They had the parts I needed and I was out in a couple of…read moreminutes. It was like a NASCAR pit stop. I was back home I'm no time and had my car back in service thanks to O'Reilly. I'm glad to have a good part store so conveniently located.

Went in to look at vehicle that saw from online marketplace. Was advertised for almost 2500 less…read moreonline. Got to dealership and when inquiring about the price listed on vehicle they said the price is the price. Left dealership on principle not ethical or fair way to approach customers.

I brought my vehicle here in 2021 for a new pump and a new belt , after they serviced my vehicle…read moreand I paid a 4900 invoice a year and some months later that same pump that I bought brand new , is damaged and they won't replace it . And they are saying just because I declined to get a small oil leak in the valve block lines fixed that it caused this brand new pump to get damaged, if the leak was that much of a problem I would have seen oil on the ground and I didn't . The whole service department was no help from Mary to Ross , they didn't even try to help me out . I will never be back or recommend this place to anyone . I will actually travel a few hours to Dallas and get whatever service I need on my vehicle.

I contacted Yokem Toyota about availability of a Toyota Venza. They confirmed it was available, and…read moreI asked if it had a stargazer roof? They confirmed it did, but unfortunately, I told them I was looking for one without. I was told I would not find a Venza Limited without one, they are equipped standard with them. Well, that is not true since there are some available for sale elsewhere. I don't know if that is sale pressure tactics or just lack of knowledge on a Toyota vehicle, either way, not a dealership I want to work with.

Post a warning sign. Took car in to repair a leaking tire. Service clerk came back and said…read moretech had discovered some oil in front of engine. (Lie) Said I needed to bring it in anyway because of a recall (lie) . Brought car back in as scheduled and they said I needed Main bearing seal replaced along with expensive Idler arm. I stated that the car had never leaked a drop of oil. They insisted that it was. Had to pay up front for parts to be repaired. They wanted me to leave the car and they would get to it in a week. I said I would just bring it back. Got home looked under engine. Fresh motor oil all under neath. Wiped it off. And cleaned up mess on my garage floor. Watched it for three days No leak. Took it to another shop for inspection. No leak. Called service clerk and told her to cancel service and refund my money. Got run around when she could get it two days later I went back in Got service manager involved and demanded immediate refund. They kept two hundred dollars for the useless parts they ordered (and kept the parts). I asked about the recall and service tech it was just a software update (lie). Toyota doesn't update software ona twenty year old car. Car has never leaked leaked a drop of oil. Their mechanics are paid by the job. Bigger job bigger pay. Toss that in with a crooked conspirator of a service tech and you have a real effective fraud problem. Year later Still no leak

Took my Mercedes Sprinter Leisure Travel Van for service. I had called before to verify that they…read morecould accommodate it since it was much larger at 25' long and 11' wide. I got well taken care of...even drove it over from Texas because I had gotten a recommendation that they were helpful.

Problems not addressed with brand new vehicle. Per the repair order it shows the vehicle wasn't…read moredriven. Wife was lied to by the service manager. Planning on selling our Mercedes for something different where we can get better service. Edit, tried to contact the service manager to no avail. The problem with the service department is the spent a whopping 30 minutes attempting to diagnose a drivability problem. The fact that the manager brought up my tenure at Mercedes has nothing to do with the substandard service received. Fortunately I was able to trade out of that gle.

They have been pretty good to me as a customer. Helpful staff, down to earth. They have a nice…read moreshowroom and I spotted some pretty good deals.

Came here on Saturday January 4 2020 . Test drive 2016 truck .then sat down with the car sale man …read more One the Sale man saying no negotiation can be made on any Vehicles advertise in the internet. Then as we are talking with pulling paperwork and stuff with all times spend !!! Come to find out the TRUCK IS ALREADY SOLD!!! and someone is on their way to pick it up !!! Really!!! Manager on duty m of this places have the nerves to say he have over 40 cars to keep up !!! If you can't handle it then you don't need to be working there !!! Poor management... very disappointed

Look I'm not gonna knock on the cars because I love my jeep. My issue is with the warranty…read moredepartment. Long story short I bought my Jeep from them a while ago and I purchased what I thought was a bumper to bumper 100K mile warranty... I turned my jeep in for over heating issues with the engine and then got billed more than my deductible and I raised a stink about it there and they came down. Now I moved to another state and the same damn problem happed again. Thankfully the dealership here is spot on and don't play now BS. But here again I'm covering a cost for a hose assembly that your warranty won't cover... bottom line if your gonna sell your customers an extended warranty and sell it as a bumper to bumper it better be just that... buyers beware...

I called and asked about information for setting an appointment for servicing and was hung up on, I…read morecalled back and they transferred me to a person who didn't answer and sent me to voicemail

I had some very old windshield wipers that a friend had replaced for me years ago in college that…read morefinally died. One flew off of my passenger side during a rainy weekend! I came here to get it fixed with my one windshield wiper left. They were so helpful. I walked in and just gave my car make and model and Mr. Ivory behind the counter found me some good wipers that wouldn't break the bank and he came out and replaced them for me! He was so helpful and I really appreciated it especially because it was cold and windy outside, and there was more rain coming! Everybody was so nice and the whole experience only took five minutes. Great place and great people!

In many ways comparable to the Advanced Auto Parts across the street, but maybe a little cleaner…read more I found what I needed and explored for a little while and had no complaints. Apparently the employees are former military (which is a small plus in my book) and were nice enough guys.

Very unpleasant experience. Not only was I pressured into something I honestly didn't want, after…read morethe work was completed the owner RUSS WALKER started harassing me and treating me as if I was a prostitute and a hooker.

From the owner: Saturday: By appointment only Sunday: Closedread more

Drove an hour to1205 E Bert Kouns in Shreveport, La. to get a Fuel System Cleaning performed on my…read moretruck. I was denied this service. The rude a** manager, Robert, stated that they did not offer this service and yelled at one employee who was trying to assist me. I was just at this location the day before getting an oil change and was offered this service on another vehicle I own. I took the time to look up services they perform and indeed they do offer such services. How can we as consumers patronize such a business? Never again Robert. You are a piece of sh** as a manager. I have my printed receipt showing no services performed including not checking air pressure in my tires. (There is no negative star to click)

Valvoline prides themselves on providing their services in 10 minutes or less, but maybe if they…read morewould have taken a little more time, I would not have found myself stuck on the side of the road with my skid plate hanging halfway on. I contacted customer care, and a representative tried calling the store location twice to send someone out. They couldn't get anyone to answer, and I was told this was basically all that could be done unless I could manage to drive back to the store. With the state of my car at that moment, I was not able to do that safely. However, being stuck on the side of the road as a single woman (and in 100 degree heat), I was not much safer. Having no other option, I eventually figured out how to get it tucked back into place to stay on long enough to make it back to the store. I was able to open a claim beforehand so that the repair would be covered. I was very thankful that they were able to fix it at no cost to me, but again, this was a careless mistake that could have caused significant damage to my vehicle and should not have occurred in the first place. Very disappointing to pay that much money and still be found in such a predicament.

Reasonable prices and even has a mobile service! Also has an after hours emergency number I was…read moreable to get in touch with to fix my flat.

From the owner: We offer emergency services after hours and provide in-house towing. Also, we have A/C service,…read morediagnostic machines to troubleshoot codes and mobile service for a small fee.