These guys is so pilau... Park their boat infront the poles when we already have everything set up…read more We called them and they said there's nothing they can do... Thats so unsafe these guys don't care about your safety

Great people! Went out of their way to help my keiki granddaughter with a life jacketread more

A very smooth experience! We booked online, it gave meeting area instructions, times, etc. The…read moreteam was punctual, friendly, and knowledgeable about the boat! The views were amazing! Only thing that would make this 5 star is if the music would have been more prominent.

Such a gorgeous, relaxed day on the water. The crew were friendly (did I mention relaxed?) and…read moreknowledgeable about the marine life around us. Captain Damian used the light winds to carry us a few miles offshore, then apparently switched to electric power when the wind ebbed. It was blissfully quiet and peaceful. When we spotted whales surfacing nearby, mate Shaun dropped a microphone over the side and we were treated to the chorus of multiple humpbacks singing all around us - unbelievable! The crew kept us supplied with healthy snacks and hydration and good information about the baby, mother and male escort whales we were seeing. All and all, it was an epic morning experience off the West shore. Love to come back!

We had a great experience on our snorkeling trip! We even saw a few whales. We would definitely…read morebook again.

My husband and I booked the Shaka Lux for our anniversary and we had such a great time. Awesome…read moreservice, catered to exactly how you want to spend your day. They provided lots of fresh fruit to snack on and sushi for lunch, make sure to accommodate my gluten and dairy allergies. Snorkeling was on our own time and we could to explore reefs/beaches--it really is a custom experience. It really is an above and beyond experience that I hope I get to do again!

Awesome time with Chad snorkeling and fishing with my wife and kids! highly recommendread more

We did two tours with Captain Chad's Charters - one was a day-time snorkeling tour and another was…read morenight-time manta ray experience. Both were fantastic! We especially enjoyed our conversations with Captain Ryan and the bits of Big Island history he shared, and his signature banana bread was to die for!!! Captain Chad's skill in navigating challenging waters at night also gave us great peace of mind. Most importantly, special shout out to Yuta!!! He expertly and calmly guided us in snorkeling during the day and at night. We were able to see many incredible creatures while feeling safe since many of us are not used to swim in Pacific Ocean's powerful waves. PS. Beware of seasickness - take appropriate meds and have extra in hand just in case.

Not happy with the customer service. Called in to book a whale watching tour with the website…read morepulled up in front of me. It explicitly said the tour was $99 per person. The woman on the phone argued the price and told me it would be double what the site said. When I called back later to see if maybe someone else would pick up and help me, I mentioned I had called in earlier. The line went silent. Then she told me they were "not currently scheduling any tours". She was perfectly willing to book one when we called the first time. In short, this was handled in a very rude manner on their end. Both the magazine ad and their site are false advertising.

Whale watching with Kohala Tours, the boat the LavaKai, leaves from slip #S01, South Harbor at…read moreKawaihae, Hi. A little hard to find but very well worth the effort! We set off on Thursday, January 14th, under mostly sunny skies, gentle winds, and smooth calm waters. Once at the harbor we met Captain William, and his first mate, Chris. Both, well seasoned and professional, William follows the whales, in Alaska in Summer, while Chris does wildlife bus tours in Alaska. Both then head to Hawaii, for winter migration. Once aboard the Comfortable LavaKai, we headed out of port. Within seconds of heading out of to sea, we had our first sighting, the adventure had begun! First, a couple of blowhole water spouts, then so many more sightings, too numerous to count! Captain William, and Chris were as stoked as we all were! We experienced a full body out of the water Breech, a 40x tail fop, and even a cow & calf with escort family pod cruise along side of us! The tour was awe inspiring, a memory to last a lifetime! The boat, The LavaKai, was clean and comfortable, we were treated like guests,with fresh baked banana bread and shortbread served on a silver tray, as well as juice,water and chocolate covered macadamia nuts. We were very impressed by their hospitality. William and Chris are both following their bliss and it shows, they have a genuine love for sharing the majesty that the humpback whales display. We felt like partners of an adventure, rather than just another ticketed customer on a scripted tour. Highly recommend for the experience, the hospitality, and the professionalism. When on the Big Island during the winter migration, Kohala Tours, with Captain William and Chris is a Must Do Adventure! Don't miss out...

Our Waikoloa Scouts Troop and families went on our annual whale watch on March 8 aboard Sea Smoke…read morewith Ocean Sports, and after doing this outing for more than 9 years, I can honestly say this was one of the best trips yet. We had about 30 Scouts and family members join us, and the whales absolutely showed up! We saw pods everywhere, tail slaps, and even a full breach. The highlight was when a humpback surfaced about 10 yards from the boat, giving the kids a once-in-a-lifetime moment. The crew also dropped the hydrophone, allowing everyone to hear the whales singing underwater, which was an incredible learning experience for the Scouts. Moments like that truly connect our youth with the ocean and the amazing wildlife here in Hawaiʻi. Ocean Sports continues to impress us every year. Booking was easy, waivers were handled electronically, check-in was smooth, parking simple, and the hospitality from the crew was outstanding. They were knowledgeable, welcoming, and fantastic with the kids. Mahalo to the entire Sea Smoke crew for sharing the ocean with us and helping create such an unforgettable adventure for our Scouts and families. Your aloha spirit and professionalism make this trip something we look forward to every year. Highly recommend Ocean Sports whale watch tours!

Loved the experience! The staff was very friendly (at the beach and on a boat). The vessel was…read moreclean so we could see everything clearly. Boat crew made sure we encountered every creature possible so they had to "chase" manta for a bit. Pretty good value! Highly recommend!

Captain G was awesome! We had the best whale watching experience!!! He was kind, fun and knew a…read morelot about Hawaii and the whales! We would definitely recommend Captain G with Oceanic Patrol!

Great day with Captain G. Saw lots of whales as well as a 2-3 day old calf. Very much appreciated…read morehis careful non-invasive approach. Especially enjoyed his knowledge of the history of the Islands.

Great time with SueLang and crew. Truly an environmentally conscious sunset sail with our family…read more Even a stop for a quick dip in the soft waters of the Kohala Coast. We will definitely go back on our return trips to the Island. Mahalo

Unfortunately, I can't review the actual tour, since we didn't get to take it due to a bit of a…read morerare swell in the ocean. What I can review is the communication with the company, or, rather, lack thereof. From the time that I booked the tour in October of 2019 throug our scheduled tour time in December of 2019, I made multiple attempts, through email and by phone, to contact the company for a couple of questions. None of my emails were ever replied to and none of my calls were ever returned. The most upsetting of all was the day of our scheduled tour. We were staying on Hilo side of the island, which meant that we had to get up and ready to leave our accommodations at 6a to get to the meeting spot by 7:30. We arrived around 7:45, waited til 8 for our crew to arrive. No one did. I emailed and called to get a response. Neither of which were answered at all (still 24 hours later, at the time of this review). After talking with a people that were there, it was obvious that the tour had been canceled for the ocean conditions. What is not understandable is why we were never given the courtesy of notification that it had been canceled prior to us making the drive over. The only communication we received was a email reminder of our scheduled tour the day before. And just got an email saying "thanks for joining us, please post a review " Looks like the only communication from this company is automated response...

Hawaiian Adventures is by far the BEST ocean tour company of them all!! I went on their whale…read morewatching tour in March and then again on Wednesday. As a matter of fact, I loved it so much in March, I went on another one right after!! We saw so many incredible whales!!! Shane, the owner and his talented son Andrew and their staff including Kelsey give great informative commentary all along. This time, Andrew actually held the boat out there a bit longer as he spotted another whale!! We even saw a ton of adorable spinner dolphins gyrating out of the water! The highlight was a mama humpback with her 2-4 week old newborn calf. Why did he know that?? The size. They grow from 1500 lbs to 3000 lbs the first month!! They eat about 50 gallons of milk per day. Super interesting and super FUN!!!! We just home late last night but I'm already going to go back in February as that is the best month for multiple sightings. It's the best part of being in HAWAII!! ALOHA!!!!

Oh my gosh!! This was amazing. Mike showed us all the best spots in the Volcano Park. He knew where…read moreto go and where not to go. He is very knowledgeable about the plants and volcanoes. Please do yourself a favor and give Mike a call. You won't be disappointed.