Thank you Lorraine Gonzales for your professionalism and for your dedication to your customers. I am so grateful for your help with my Homeowners Insurance Policy. read more

What a professional, competent group of women. Today where it is so hard to find good customer service, these ladies worked hard to find me the perfect quote and get me all the coverage I needed. My previous broker signed me up for insurance based on price and did not provide the appropriate amount of insurance. Had I been in a wreck I could have been sued for everything over the $10k in damage coverage I had. Thank you Lucy for your help and dealing with my horrible bank. read more

Angie Holt and her office staff quoted our automobile & homeowners insurances, and not only did Angie and her office staff gave us a detailed quote and options to fit our specific needs better than my current provider, not to mention they have exceeded other competitors offers that I contacted as well. Angie Holt is an amazing agent, has great character, professionalism, listener, patient and trustworthy. Luz, in the office, provided excellent service and made the process so easy and painless, not to mention they saved me a major amount of money. I now have more coverage at a cheaper price! I would recommend Holt INSURANCE AGENCY and all the office staff to any of my friends or family." Many thanks again! read more

Took over 3 months to get a new quote for home insurance and by the time they did get back they lied about the timeline. They took too long for us to even say yes or no to the "quote" - old policy was ending. The quote was dated a month before they even sent it to us and then they basically said "it's too late now" and that it wasn't good anymore and blah blah. I guess they don't realize that email communication has dates when they are sent and they think they can lie about it. Knowing our old policy was going to be canceled I contacted them concerned about how long it was taking and they assured me "we have time." We are currently without coverage thanks to Holt Insurance Services, Lorraine. Earlier this year my husband tried to get life insurance and this also took several months. He couldn't get answers to many of his questions about insurance either. Agents are supposed to help, not hinder the process of getting insurance. read more

I have been with Holt Insurance company for over a year now and I have been extremely happy! I have had allstate previously for many years and I would get sales calls all the time for life insurance that really bugged me. With Holt Insurance they have given me the best price around and I have the payment automatically taken out of my account. I dont have to worry about a thing. I would highly recommend this company to anyone and everyone. Thank you Holt Insurance and staff for your amazing customer service!! read more

I received excellent service from this office. I could not have asked for a better rate and transaction. She answered questions that I didnt even know I had. Lol. Hones and hardworking. I originally lived in Calimesa, moved further west and I am now in South LA and I continue to use the services of Holt Insurance Services. read more

I just started using Holt Insurance services, and Angie was so helpful and great! She made it so easy to get insurance and answered all my questions. She was professional and knowledgable. I would definitely recommend her! read more

Horrible service . The ladies that work in here are clueless and aren't a very big help. And their customer service skills are dull. AAA is the best and their service is amazing and they have way better deals. read more

Walked in yesterday and was helped right away by Angie. Angie and all of the staff are so nice and friendly. Personally from my own experience I would disregard the one negative Yelp review don't let that shy you away holt insurance services is fast, reliable, and easy! read more

Highly recommend this company. Lorraine is the best and will help you with any questions. She is definitely willing to go the extra mile. I've been with this company for over 8 years and would recommend them to anyone! read more

I went to Mercury Insurance ONLINE to get a quote for vehicle insurance - the online inquiry was routed to Holt Insurance Services who I'll assume is a certified broker for Mercury (one that is local to me) (There is a specific reason for wanting a quote from Mercury because of some of their allowables) - ANYWAY I received a call the next day from a representative of Holt and I was busy, so I asked that she call me back at noon, which was my lunch hour that way I would have time to speak with her - she called back at 2:30 - obviously I didn't have time to talk. A couple of days later my wife called Holt to go over a quote that was provided - and we were given a low ball quote from an insurance company we didn't want (MetLife), they didn't add any of the original requested items from the online input (rental car, etc) THEN after providing all of the VIN's, lien holders, CDL's, my wife calls in because she was told there were additional questions, and the Holt representative (in her broken english) begins to question insurance claims from YEARS BACK - items that were claims on insurance that didn't even fall on our responsibility. I've switched insurances in the many years I've been a licensed driver and I've never been put through such an ordeal by a shotty little office - If I want to be interogated, I'll commit a crime - good luck Holt. read more

Today Alexia (sorry if I misspelled) and Angie went above and beyond to make sure that I was ok. I called in with a HUGE issue on my policy and right away Alexia took charge and made things happen. She showed compassion and empathy which is EXTREMELY hard to come by these days. Angie then took another step and went above and beyond to do a little extra to make sure I was completely taken care of. I am so extremely grateful for them going above and beyond, DESPITE the multiple power outages they kept having today. Thanks guys for coming to my rescue today. I have been with them for a little over two years now and won't be going any other place. YOU GUYS ROCK!!!!!! read more