sharon snyder is an absolute dream to work with. she is always ready to go the extra mile. in 26…read moreyears of business, i have never experienced such a fantastic broker! so prompt, helpful, honest and hard working. she makes my life so much easier. thanks, sharon!!!!

I recently canceled my homeowners insurance after selling my home, and unfortunately, the handling…read moreof my refund has been extremely frustrating. I requested cancellation on July 23, 2026, effective July 22, 2026. The agency confirmed that they submitted the cancellation request to AccessOne80 on July 23. I was then told on August 5 that my refund had been "released." However, I still have not received my refund and its been well over a month since its ''release''. California Insurance Code § 481.5 generally requires unearned premiums for personal-lines insurance, including homeowners insurance, to be tendered within 25 business days after the insurer receives notice of the event generating the refund. Based on the July 23 cancellation notice, that would have been around August 27. I was later told that AccessOne80's accounting department actually mailed check with unused premium on September 3 -- well after the 25-business-day period. I was also told to allow additional time because of the holiday weekend. My concern isn't simply the money owed to me, It's the lack of clear communication and the fact that I was initially told the refund had been "released," only to later learn that the check wasn't actually mailed until September 3. I am also leaving California, so mailing the check to my former California address creates an additional problem if it doesn't arrive before I leave. California Insurance Code § 481.5(d) also provides for 10% annual interest on unearned premiums that are not tendered within the required period, with tender generally considered complete when the payment is deposited in the U.S. mail addressed to the insured's last known address. I specifically asked whether the August 5 "release" constituted legal tender or whether the September 3 mailing date is the applicable date, and whether any interest is owed. Instead of providing a clear answer, I was told that the agency could not speak to AccessOne80's workflow and that I should contact AccessOne80 myself. I filed a complaint with the California Department of Insurance and provided the timeline and correspondence. After notifying the agency that I had filed the complaint, they stopped responding. At this point, I still have not received the refund, and I have not received a clear explanation of when the refund was actually tendered or whether the applicable interest is being paid. I expected much better communication and customer service throughout this process.

One of the best agents you'll ever meet in your life hands down, always helpful always attentive…read moreand very fast open on Sundays love it.. my experience with them has been amazing and my wife loves them to death... which is a plus extra star just for that...

I needed a quick turnaround and policy. I just happened upon Todds office. I dropped in and…read morewalked out 10 minutes later with what I needed. Todd took great care of me and truly cares about his clients. Moreover Allstate provides a great value to me.

We became customers of Randy's when we moved to Highland in 1998. Right from the start we could…read moretell we had found an excellent insurance agent and company. We discovered that Randy goes above and beyond ALWAYS. Since that time, we have moved 3 more times in Southern California and have kept Randy in the process. (When you find a good insurance agent, it make sense to keep them). Randy provides EXCELLENT service, and his staff is very capable. After talking to people who have other ins. companies, we heard that they'd just be happy if their ins. co. would return their calls. Just know that if you choose Randy Roman as your agent, you will be happy you did.

Aaron Kristensen has helped me with several policies for our lake house in Lake Arrowhead…read more Professional, timely, responsive, he's gone the extra mile when we've had challenging requirements. He's always a pleasure to work with, and I recommend him highly.

Never could get an answer when calling. When finally got…read morerecorded message, they were not writing any new homeowner policys

Steven Burns and his lending team made our entire home loan process in Redlands feel smooth and…read moresurprisingly easy especially as first-time homebuyers. From day one, he was extremely responsive, proactive, and clear in explaining every step, number, and document we needed. Even with the usual moving parts (underwriting, appraisal, disclosures, and coordinating with escrow and our realtor), Steven kept everything organized, on track, and stress-free. We always felt informed and taken care of, and his professionalism and communication were a huge reason our closing went so smoothly. Great value too! Highly recommend Steven and his team.

My husband and I were looking to purchase our first home before our baby was due in June. We were…read moregiven Steven's contact info as a possibility for a mortgage broker. My husband and I actually shopped around for a broker to make sure we were getting the best rate and customer service. We ended up choosing Steven to help us purchase our first home because of how quick he was to respond to any questions we had and he just made us feel like he definitely knew what he was doing. We purchased our home in April with his help. The whole process was such a breeze thanks to our Realtor Patrick Campbell and our mortgage broker, Steven Burns. There were no hiccups on their end when it came to moving things along. I've been meaning to write a review since April, but moving into a new home and a newborn baby happened. What made me decide to review Steven after months of putting it off? Well, today I came home after being in Alabama for 3 weeks to a card in the mail from Steven. I assumed it was a card asking me to refer friends and family to him for any mortgage needs, but boy was I wrong. It was a card offering his condolences for our family's loss. I was pretty perplexed about how he knew my father had passed away, but then I remembered that our realtor, Patrick Campbell had checked in on us while I was in Alabama and I had told him. Seriously...have you ever met a Realtor and Mortgage Broker that still checks in with you and cares as much as they do after you purchased your home?

If you want the to be treated fairly, and have a State Farm team that will do their best to get you…read morethe best prices. Check out Jason Reyes, all of his staff are amazing, providing excellent customer service..!!!

Literally saved my husband and me $70 on our auto insurance. Jason and his team are so friendly and…read morereally want to help you save.

The go-to spot for all your insurance needs! Let Robert know what you're looking for and he will…read morework to get you the best options that fit your requirements. I now live in Los Angeles and still go over to Robert for all my auto and home insurance issues. If you do the same you will not be disappointed and you'll be in great hands.

I have been using Debbie and Kari for years, they are amazing and they feel like family after all…read morethese these years, its nice to be able to trust & like the people you are doing business with. Kim xo

My wife & I have been getting our taxes done at Shelock's for 6 plus years. Great one on one help…read more Debra & Kari are super sweet & very thorough. Highly recommend!