I had a very positive experience at Perlman Clinic. I went in because earwax buildup was causing…read moresome hearing loss. Jennifer Pham, PA, was professional, thorough, and took the time to evaluate my ears and explain what was going on. She answered my questions and made me feel comfortable throughout the visit. The ear cleaning was performed by another member of the staff, who was also very friendly, professional, and did an excellent job. The procedure was quick and my hearing improved immediately afterward. Overall, everyone I interacted with at Perlman Clinic was kind, knowledgeable, and efficient. I really appreciated the quality of care I received and would gladly recommend Jennifer Pham and the Perlman Clinic team.

Short wait time for walk-in; knowledgeable, caring help. Glad I went, am now at easeread more

Four visits over the years and always excellent service with good results…read more When they see you suffering, they may bump you up. The medical people that work there have seen your problem before.

This hospital is in dire straits and it shows it through the hospital bad policies and procedures…read more Alot of times, there's 2 people at the check in and check out desk. You have to wait because the staff does not call on the next person for a while. Then it takes more time to get checked in. The front desk workers become rude to you when you show you're frustrated. At the last doctors visit, our doctor said he would be back with the paperwork. Twenty minutes later, I said to my husband we need to leave. I peeked out the room looking for the doctor. We found him talking to someone who wasn't in medical attire and was talking about vacation somewhere. I was so mad, we left without the paperwork. We pay monthly medical premiums and this is the kind of medical we receive. This doctor was suppose to send in a high blood pressure medication for my husband. Today is 19th of April. No medication called in from the doctor's office. I called the doctors office and inquired about it and the person on the phone says, "we will send it to your provider", that's it. The referrals was never called in. It just like you have to ask for everything. There's more. I have never had such hard time managing my healthcare. This is delayed healthcare. No stars.

I had a great experience at this urgent care over multiple visits this week…read more I came in with an unusual situation +abnormal lab results that ultimately required a higher level of care. While the staff appropriately recommended the ER, they also took the time to listen to my concerns, answer my questions, and treat me like a whole person rather than just a lab value. Dr. Julie Sullivan was thorough, knowledgeable, and took my condition seriously. I always felt informed about what was happening and why certain recommendations were being made. I especially want to recognize my nurse, (also) Julie!!!Her bedside manner was exceptional. She was compassionate, reassuring, and genuinely invested in my care from the very beginning. Returning for follow-up can be stressful, and seeing a familiar face who remembered my situation and jumped in to help made a huge difference. She brought professionalism and kindness to every interaction. Being in healthcare myself, I know how difficult urgent care can be. The team balanced appropriate medical caution with empathy and treated me with respect throughout the process. I'm incredibly grateful for the care I received and would not hesitate to return in the future, although fingers crossed not for a while as nurse Julie is probably in need of a break from me! !!

This urgent care is AMAZING! Kind staff. Low wait time. Providers that actually care! Would def…read moredrive longer to come here. Thank you guys.

LOVE Dr. O'Shaughnessy! He treated an injury with exceptional care. What a caring physician! My…read morethumbnail got caught on something this evening and he totally prevented further injury. I am very grateful to him for ensuring my comfort and wellbeing. Dr. O'Shaughnessy was so careful to ensure a pain-free procedure. I would forever trust a doctor like him. He and the staff are amazing, including the male nurse and front desk personnel. Special shout-out to DR. VEENA ARUN, too, who saved my vision on an entirely unrelated, separate visit (not in UC). This was a while back. She's an eye-saving ophthalmologist who did wonders when no one else could -- not even my PCP nor ER doctors (with a CT scan when my primary doctor had said I needed to be seen ""STAT"). The woman Dr. Arun LITERALLY saved my vision. The staff got in right away. Dr. Arun rose above and was so calm and professional. Her demeanor made a huge difference. Her treatment was life-changing. (You take your vision for granted until something happens to the contrary, for which I am forever thankful to this skilled, gifted ophthalmologist.

1/5 stars Extremely disappointed by an inexcusable delay in…read morebasic X-Ray results. At my August 26th appointment, my doctor explicitly told me--and their website confirmed--that I would receive my results in 2 to 3 days. When that timeframe passed with zero communication, I contacted Sharp, only to be informed that their in-house radiology department is currently 7 to 14 business days behind. I have been dealing with severe pain since that appointment and have an upcoming consultation with an orthopedist on the 8th. Because of this failure, I won't even have my basic radiology results to support my care or show my specialist. It is completely baffling and unacceptable that an in-house department can fall this far behind in modern healthcare. Shame on Sharp for failing their patients to this degree. If you have any alternative options, please go elsewhere--it is clear that things are only getting worse here.

If I can give 0 star I would! My two-year-old son had vomited 3 times and experienced runny stool…read moretwice in the last two days. He is in good spirits and has no other life-threatening symptoms. Since I am not sure it is stomach flu or something else, as I am not a trained pediatrician, I wanted to bring him to urgent care. Tonight (11/11/2024) at 6:55 pm I called Scripps Rancho Bernardo to confirm they are open on Veterans Day. After the reception asked me the reason for my call, she said "we are going to close at 8" and transferred me to nurse Katie. After the nurse asked for the reason for this call, she said " we are going to close at 8 then leave, and not keep any patient". I asked why can't your clinic see my son, since it is obvious his condition is not critical and does not require ER. She replied "yes if you live near by, you can try, and seeing one of our provider. But since we are close at 8 and leave, and the provider may tell you to go to er. maybe you can just go." I asked her again and she responded again that they close at 8. All they care about is getting off work on time. Such unprofessional behavior! The ER is packed at all times, and I wonder how many parents and children there ha the same experienced? Scripps is such a large medical institution, and yet their response is so lacking. How can they provide decent healthcare this way? I am deeply disappointed. They kept pushing the patient away. As a former medical professional I am very dissatisfied with this nurse's attitude. How can they expect any respect or goodwill from patients? Please remember: as a parent in need, do not call one hour before they leave for work, because they care more about clocking out in time, than the needs of your ill child.

We drove 40 minutes to get to the pediatrics urgent care in time (closed at 5pm, we arrived at…read more4:30pm to a completely empty waiting room). When we came in were told the dr wasn't taking any more patients even though they were open for 30 more minutes? Had to drive another 30 mins and wait for 2 hours at another urgent care. Terrible experience.

Best health care I ever had and not a day goes by that I do not thank God in heaven for the surgery…read moreand other work this man and his team did on my spine. They were always kind, genuine, and professional. Dr. Tantuwaya is highly skilled and has a lifetime of experience yet is so down to earth that he can efficiently work through patients' shock/crisis/symptoms. He did so respectfully and was able to quantify the exact cause, clearly identify the treatment options, and then administer a thoughtful and effective treatment plan. He is fantastic with details and saved me great stress in the way they document everything too. When presenting to the insurance company, it was a relief to me that I had never found a single technical discrepancy from our visits and procedures over the entire two plus years; Every QC on paperwork from visits and procedures was perfect and they were courteous and available to help me procure the reports in a timely manner. If you can get an appointment, I highly recommend them, a real life saver. Thank you!

Dr Tanuwaya is an awesome Dr. His office helper Sherri is also very nice. They are very punctual…read more98% of the time. I had surgery and the incisions were perfect cuts. He addresses all of my questions and never makes me feel uncomfortable. I would recommend this Dr to anyone.

I went to this urgent care, and I would like to say the receptionist was nice. The facility was…read moremostly clean. The wait wasn't long. Once inside they didn't look busy and seemed to talk a lot. It took a long time to be seen. The nurse that took my vitals was nice. The only thing that I didn't like was not being updated on what was going on. I had to get the nurse to find out when I could get dressed and leave. The X-ray technician was kind, but he had to take several X-rays which I didn't like. He couldn't get the right angle. I'll probably be glowing in the dark later. The bathroom was not clean. It had piss on the floor and toilet. I don't like seeing nurses/doctors/clerks eating in public. That should be kept to your lunchtime or eating areas. Would I go to this facility again? Probably, but I hope not.

I love SRS and always receive the best care here! This clinic is beautiful and always clean. Staff…read moreis always friendly. But next time I need care I will skip the virtual appointment and just come into be seen. I had a virtual visit today and was instructed by the doctor to be seen at urgent care. I had to pay my urgent care copay and the virtual visit copay. I think the urgent care copay should be waived if I was referred by the virtual physician and came into urgent care the same day to be seen. Urgent care copay is often waived if sent to ER from urgent care. Same policy would be nice for virtual visits

Been seeing Dr. Sundaram since November. In that period, he failed multiple times to do what he…read moresaid he was going to do. Referrals were either not sent or not accompanied with appropriate paperwork. Prescriptions were not sent to pharmacies even with one or more "resend" requests by me. Office staff dragged their feet forwarding biopsy tissue samples to UCLA Med and then never followed through with diagnosis without being prodded. Despite numerous questions posed to Dr. Sundaram or his staff on the status, treat-ability and prognosis of my cancer, it took over 2 months of cajoling, coddling and pestering to get Dr. Sundaram to admit there is no FDA-approved chemotherapy and the radiation I'm receiving is palliative. His final suggestion? - try to get me into a clinical trial of chemotherapy targeted at my specific mutation (unlikely).

Dr Sundaram was wonderful! He was very professional and extremely knowledgable and answered my…read moreevery concern. He took his time w/ me as we went over the procedure and what would be happening and how I would feel after surgery. I felt comfortable throughout the whole process and would reccommend Dr Sundaram without hesistation.