Outstanding CARE. Excellent Quality, Office experience fast and thorough!…read more I was greeted by the receptionist who treated me with kindness and respect. She helped me complete my log in and made me feel so comfortable. When my Cyndi returned, the receptionist told her I would be out in 10 minutes. The next 2 nurses who helped me were outstanding. Checked my vitals, tested for Covid and administered a steroid injection. The NP Robert Branson was the frosting on my AFC Health Experience Appointment! NP Branson took the time to explain my condition and what my recovery would require from me and my allergy Medications! I firmly advice everyone in Hendersonville to take advantage of AFC for all your medical needs. Ciao Ronnie!

If I could give Zero stars I would. Absolutely uncalled for bedside manner by Robert Branson. Never…read morehave I felt so belittled. I tried explaining my symptoms but apparently I wasn't clear enough and he said 'Whoa, I thought I was talking with a toddler'. Absolutely zero excuse for that response. Then he tried to say I started it first when I told him that comment was unacceptable. Never have I felt so belittled when just wanting help. I urge you to find a new urgent care and keep driving past AFC. Upon reading the previous reviews , this isn't his only bad interaction.

Very mixed reviews. My family and I have been patients of Pinnacle for several years now…read more Dr Loven and Brandon have been the providers that we have seen and have been thoroughly pleased with. Unfortunately, the face of every doctors office is the front staff. The first ones you see and the first of opinions made. There is one female up front in the Hendersonville office that does not need to be working with patients. I have watched this front staffer in past visits either being rude to patients, complaining openly about her job or in one instance laughing at a patient. Today I got her in all her glory. I had stopped by with a simple question about my bill. A bill that has been paid since my visit but keep getting. She attempted to explain what she thought the problem was. When I didn't understand and told her that, she said I was not listening. I let her explain one more time. I still didn't quite understand what she was trying to say. Seriously, with her verbiage she was making zero sense. She said I should stop interrupting. I never interrupted. That second go around I even waited for her to pause so I could respond. She told me I came in with a bad attitude. Not sure what she was talking about. I was just smiling and joking with another lady up front. I told her I was mirroring her attitude. She did not like that. Honestly, by then I was angry. I'm pretty easy going but being accused of a bad attitude she was projecting made me defensive. Her attitude with me was extremely unprofessional. Instead of referring me to a phone number, a person in billing or at least someone above her pay grade she yelled and said since I wasn't listening I needed to leave. The encounter after watching other encounters of her with other patients will keep me from going back. Nor will I ever refer another patient too. It's very unfortunate because I really love the providers. I have worked in the medical profession for over 20 years. I've never seen anything like her. I think they will continue to lose patients if the face of their medical practice is her. ~Jessica L

Finding a good dermatologist can be tricky. After a negative experience at another practice in…read moretown, one of my friends suggested I try Pinnacle Dermatology. I've now been seeing Dr. Morgan Ebeling for the last six months, and I can't imagine going anywhere else! Although Pinnacle's Nashville locations are a bit closer than this one - I really like how easy this office is to access (especially when it comes to parking). Appointment times are respected - and I've never had to sit in the waiting area for more than five minutes. It's evident that Dr. Ebeling cares about her patients. At each of my appointments, she's listened to my concerns and come up with helpful solutions for treatment that actually work! I'll continue to trust Dr. Ebeling and the folks at Pinnacle Dermatology in Hendersonville for all of my dermatology needs - and I recommend this office to anyone in need of individualized skin care.

I came here to have a doctor look at my foot the people there wanted me to fill out 15 pages of…read moreinformation asking stuff such as my wife her social security number to where I work questions that had nothing to do with my foot and wanted me to do it all on a phone I got up and left I just wanted to come see the doctor handy my insurance maybe sign a piece of paper saying I give him permission to look at me but no you're going to have to fill out pages of information that have nothing to do with you they will ask you if you drink alcohol if you take any medicine if you've had a heart attack if you have any STDs I don't know what any of this has to do with a doctor looking at your foot it was a huge waste of time and anybody over 50 will hate sitting there trying to answer 15 pages of information on your cell phone

We were referred here by our ER doctor. Called scheduled gave all insurance information. Showed up…read morefor the appointment and early, checked in paid our copay and sat to wait for the doctor. They then informed us after all of that they do not take our insurance! What a way to stay on top of things and have able bodied employees do their job! The ignorance of them to not even pay attention prior to charging a copay is astounding to me! How about you re train your employees in proper procedure to confirm insurance prior to an appointment. Thanks for having us schedule, show up and have my poor daughter sit there with a broken arm as your inept staff did a piss poor job. I don't care that we got refunded after your screw up, there never should have been an issue to begin with.

Care quality is excellent…read more Office manager completely nullifies that by being absolutely one of the rudest people ever. I have been going here 7 years. No more. Medical office people have degenerated almost unilaterally into the most non-compassionate sadists in any profession, ever. Until medical professionals realize this severely comprises medical care, I will be interviewing the office staff as scrupulously as the physician. When you are in distress and pain you deal FIRST with the non-med staff. Most, like at Cornerstone, are abysmal.

I have always had nothing but positive experiences with Cornerstone Primary Healthcare. Dr. Melanie…read moreand Team are absolute angels. I have been going to Cornerstone for the past 4? maybe 5 years.. and have always had the best of experiences. Dr. Melanie is so incredibly professional and will never give up on you no matter how many health issues you have, she is going to help find answers. THE BEST OF THE BEST! I absolutely love them and will never go to another walk in clinic again. 10/10.

always go to gallatin location,awesome service with a smile,and appreciation ! will be back every…read moreyear !! telling everyone I know best place for eye exam !!

From the owner: Our specialty is primary eyecare. Our Mission Statement:…read more Provide the best patient experience by providing professional, timely and accurate eyecare at a great price. Services include: Glasses and Contacts prescription. Treatment for diabetic retinopathy, cataracts, glaucoma, dry eyes, conjunctivitis and other eye health related conditions. We take all insurances possible including TennCare and Medicare. Walk ins and appointments welcome! We see seniors, families, adults and children.