They confirmed my order, then called me two hours before my daughter's baby shower to say they…read moredidn't have it. I placed an online catering order over $200 well in advance for my daughter's baby shower on April 1st. After submitting it, I heard nothing -- no confirmation call, no follow-up. So TWO DAYS before the event, I drove there in person because I was worried. That's when I found out they never even checked their email. It took over 30 minutes for the manager Syd and her team to locate my order. At that point, they told me several items were no longer carried or made. I picked replacement items for the salads and meats right there, face to face. They assured me everything was good to go. I left feeling relieved. The morning of the baby shower -- two hours before pickup -- a man named Matthew left me a voicemail saying they only had the sandwich platter, fruit platter, and veggie platter. That's it. No apology. No suggestions. No solutions. Just a voicemail dropping a bomb on the day of my family's event. And when I picked up the sandwich platter? The bag of lettuce they handed me was brown and slimy -- visibly rotting through the packaging. They handed it to me anyway and said nothing. This is my LOCAL store. My family shops here regularly. I trusted these people with an important family milestone and they couldn't have cared less. No accountability. No urgency. No effort. Do not order catering from the Fred Meyer deli on Sprague Avenue. They will take your order, confirm it, and fail you completely when it matters most.

I like this store a lot, but I can't shop here very often because I'm handicapped and can't walk…read morevery far; their motorized carts here are old and almost never are working. If they are working when you come in they run out of juice and leave you stranded in the store, then you're at the mercy of someone helping to push you out. Get some new carts, I'm sure you can afford it.

We had shopped with a Kohl's Card, and bought some clothes…read more While at the store, we told the cashier we'd like to completely PAY OFF the Kohl's card bill. We did so, and headed home. What we did NOT know was that we had done so TWO DAYS LATE... so they tacked on a late fee. KOHL'S DID NOT TELL US THIS while in store. We thought we had completely paid off the card... because we used the phrase "we'd like to completely pay off the card." So, imagine our surprise to receive a bill in the mail for ONE HUNDRED DOLLARS in LATE FEES... which we were NOT TOLD ABOUT... because, silly us, we were under the impression that "we'd like to completely pay off the card" meant that we had completely paid off the card. NOPE. Once we FINALLY got through to an actual customer service representative, we explained the situation... and the customer service person provided NO ACTUAL SERVICE. She said she could remove 40.00 of the late fees... which she did not actually do. DO NOT USE A KOHL'S CARD. Their policies do not make sense. If you tell a cashier in a store that you'd like to completely pay off your Kohl's Card... be ware that you might not have ACTUALLY have done so. BAD FORM, Kohl's ... BAD FORM. We have deleted our card, and obviously won't be shopping there again.

The store has ample parking , inside and outside is always clean, they have a nice selection of…read moreclothing, and the sales associates are friendly. They just don't seem to have enough help working in the store. Most times I visit, it's not the busy season (or store hours), but I have to hunt down an associate. Again, they always seem short staffed.

We visited this small which was not too busy on a Friday afternoon. There are a number of brand…read morestores and food places to eat in the food court. There wasn't anything that stood out about this mall or made it memorable. There is a lot of ample parking outside and around. The mall is across of a shopping center so you could do shopping in various areas. We simply came here to grab some food on our way back to Pullman.

I've been coming to this mall for several years now and I've seen a lot of stores come and go. In…read morecomparison to the NorthTown Mall which is located on Division, I feel this mall is far superior. It has two levels and you don't see a lot of vacant spots as you do with the NorthTown Mall. There is also a decent selection of stores and plenty of parking all around the mall. There isn't a parking garage but that doesn't seem to bother me. It does have a food court and also plenty of restrooms. On weekends it can get pretty busy which is actually a good thing considering malls have become less popular over the years. I still prefer to shop in person than online for most things. As far as cleanliness, they do a great job of keeping this place clean. It's not a huge mall by any means, but it does have a decent selection of stores and is a great place to come and pass the time away.

Dishonest business practices. I checked out with my own bag. The cashier asked me if I wanted a…read morebag. I clearly said no, as I hate paying for bags. Its a stupid law crammed down peoples throats by politicians. The cashier silently added the bag fee anyway. I paid and just as I saw the receipt I saw the bag fee. I said I didn't want a bag, refund the fee. The manager said they can't do that. They will charge you a bag fee whether you want it or not, and they will not refund it. They claim there's no way to do it. But that's not the way retail works. Anything put in can be taken out. Manager said patronizingly "well sir its not a big deal, its just 8 cents.". Nice of her to trivialize my finances. Terrible customer service. Will not shop the chain again. Manager was entirely unwilling to fix her cashiers mistake, at customers' expense. Terrible store.

Bought a dress the day before and decided it wasn't the right dress for the occasion. Went to…read morereturn the dress the next day and said they weren't allowed to do a return due to "dirt" on the dress. There was no dirt on the dress lol not to mention that I bet half of the stuff there is covered in dirt due to it being knocked onto the floor and put back up to sell. Prices are great home decor is great customer service and friendliness of the staff is terrible and not worth it. Only 1 cashier who was clearly in training and a full line of people a older lady said she would be there to help in a second and never showed up beside to say I couldn't have a refund staff/manager is clearly money hungry

This store is not too bad overall if you find what you are looking for, which is standard for a…read morediscount store of this type. My main gripe is with their return policy. I had an item to return that my wife bought the day before. I had my receipt in hand. However, I had to have the card used to purchase said item to get a refund. So what happens when someone brings in something as a gift with a receipt? This is a ridiculous and very non-customer friendly way to work. I only come here sparodically to check if they have something I need at a discount. I will stick with other discount stores in the future, which Spokane has a few of. Well done, TJMaxx, you just made other stores some money.

This is truly your "average" TJ Maxx store. I've been to better (for example, the one up in…read moreWoodinville, WA, near me, is unbelievably awesome!), and I've been to worse (the one in the downtown Boston core, for example, was sorely lacking). This store is okay. It was clean and fairly organized. The selection of clothes was okay. The dressing rooms were okay. The check-out experience at the cash was okay. Everything was passable; just nothing stood out as being stellar, or really anything to write home about. I ended up getting two tops for $12.99 each. The price points of clothing (and most other merchandise) are consistently good at TJ Maxx, wherever you go. Therein is the major draw. All in all, if I had a longer stay in Spokane next time I'm down this way, I'd probably return to check out what's here, as it is hit-or-miss if you find something. But if I were only in town for a weekend (like this past visit), I'm not sure I'd swing by.

I actually enjoyed it in there! There was a lot of things like art supplies, toys, food, makeup,…read moreetc. And the customer service was great! The price of everything was really good actually and the total of what we go wasn't bad! So I do recommend going here.

I got some shoes for 60$ not bad and they had woman's sparkling blue underwear they were so cute…read morebut didn't get them the selection has small but good had to pick between green and pink the line as a bit long but went pretty quick over all good

I love Big Lots and this location is no exception…read more I've made two visits to the Sprague store, and will continue to do so at least every couple of weeks for the foreseeable future, despite it being 20 minutes from the house. Everyone is always helpful and they carry a number of things I can either only find at Big Lots or are significantly cheaper at Big Lots. My end of August visit involved a number of furniture items and the cashier helped this old cane-using guy load the car. Awesome!

Bought a recliner for my husband today. The salesman was very friendly and professional. Ian, our…read moredelivery person was awesome. Brought it it, put it together and chit chatted to with us. Will definitely use him again

I live in a smaller city and they had no women's plus size department inside of this particular…read moreMacys store. I have several people in my family that are plus size and I couldn't even take them there. It was the only Macy's in our city. It was a regular large Macy's, and they catered to all other sizes, but if you're a plus size you didn't count I guess. Well, they eventually closed down a few months ago. Good riddance.!!

Outstanding service by Teri and Victoria, Went there to discuss our mattress with a concern…read more They were so helpful in trying to address our concerns about a mattress we purchased. I do think they went above and beyond with their customer service and that is something we so appreciate. It's another big reason why valuable employes should be recognized.