Really ridgid return policy. Had to go without smoke detectors while waiting for a manager to call…read moreme back. My smoke detectors malfunctioned after 2mos and admittedly i did not keep the bill.

From the owner: At Slegg Building Materials, a subsidiary of WSB Titan and part of the Gypsum Management & Supply…read more(GMS) company, you will find a vast supply of high quality construction and building materials and a team of knowledgeable staff to help you find just what you need.

We came here to pick up some wood. We drove the truck into Rona and picked up wood from there…read more After loading the wood, we then went inside to pay. We stopped by the gate and they did a count on the wood that was purchased and off we went. Rona offer services and discounts to contractors. They even allow purchases on account.

Never have much stock, and the last few times I've gone in there the shelves have been getting…read morebarer. Just wanted some basic painters tape and there was hardly any on the shelf. Wanted wallpaper paste today, oh they don't stock that!!! It's a hardware store for goodness sake. I don't want to order a basic item online and wait for it to come in, I want to walk into a hardware store and BUY it. I only try here because it's on my way home, but honestly, I should stop wasting my time and just go to Home Depot.

Lived on Orcas for the last 7 years and have built a house, garage and greenhouse there. Island…read moreHardware has been great. They are well stocked and staff are incredibly friendly and helpful. I am there a couple times a week. Riley has been a life-saver.

This store is a life saver!…read more We are contractors and had a job on Orcas Island. We had never been to Orcas before and were unfamiliar with the area. Before we set out for the island, I looked up local hardware stores (just in case). I found Island Hardware & Supply, called them to make sure they would have what we MIGHT need, hopped in the truck and got on the ferry. OF COURSE it turned out that we DID need some items, so we set off for the Hardware store. We got lost and ended up at the little hardware store in East Sound - we thought we were at the right store, but they didn't have any of the supplies we needed. We were pretty confused until I found out from a local resident that the little hardware store in East Sound is on North Beach Road, and the big hardware store (Island Hardware) is on West Beach Road. So we hopped back in the truck again, and set out to find Island Hardware. (yes, we got losat again...but eventually figured it out) We were so relieved when we located the store and were able to purchase the supplies we needed, because we were thinking that we would have to get on the ferry and drive to the home depot in Mt Vernon (that would have taken forever). Island Hardware had all the stuff we wanted, lumber, tools, big bolts, lag screws, plumbing supplies etc. They even have a couple of little gas pumps which was handy for us. We had the occassion to go back up to Orcas for round two of the job which was exterior painting. The paint we purchased needed to be re-tinted at the last minute. We remembered that Island Hardware had a paint department and took the buckets of paint to them with our fingers crossed. Even though we didn't buy the paint from them, they happily re-tinted it for us...I thought that was pretty generous and excellent customer service!

Great store for interesting browsing and specifically for grilling and plants in early spring…read more The service is friendly and the staff is knowledgeable. Prices are decent. We'll be back in the future!

First class staff. Helpful. Knowledgeable. Answer the phone and go above and beyond to support you!…read more Store is well-stocked, organized and staffed with folks who want to support you.

I bought a bed from Buy & Save, but postponed picking it up until I could borrow a truck. Two days…read morelater, a friend gave me a bed, so I phoned B&S to ask if I could cancel the transaction. They then informed me that they would charge me a 20% fee. This policy was not stated at the time of purchase, is not posted any where in the store, nor printed on my receipt. It cost me $140 and they would not even negotiate that. In fact the old woman was downright RUDE! The bed was never moved in their store and it didn't inconvienence them in anyway. I will NEVER step foot in this store again! They have terrible customer service!

From the owner: We Buy, Sell, Trade. New and Used Home Furnishings,…read moreMattresses, Tools, Hardware, Antiques & Collectables. Estates Welcome! Family owned and operated in Sidney for over 25 years now and proud members of the BBB.

Great store, great prices and friendly staff. I love that dogs are allowed and get treats behind…read morethe counter too. We got two Jabsco manual toilets on sale for $135 each and they even held onto them for us as we didn't have the room on our boat to store them right away. We also bought charts, hypervent and a dehumidifer there. Will definitely be back!

I was referred from the Fairfield store to Saanichton store as according to their computer one was…read morein Saanichton. I went n met up with High n I think (Glen) who went out of their way for me. Glen(?)showed me a suggestion in oven cleaners then it was Hugh for the hidden bread maker. After a long time of searching the "back room" it was decided that indeed they did not have the breadmaker! After much work, again on the computer inventory, it was decided that yet another store had one. Hugh offered to have it sent to their store. So, a week later I went to pick it up n yes, it did not exist! I believe it was an owner n anotheranager who again spent much time to find that they no longer made the breadmakers! It was frustrating and annoying, but the staff were amazing -Not so much the computer inventory-- but it is a good store n staff! Pretty sure I owe Hugh n Glen a coffee -- can't wait to finally try that oven cleaner

It's a hardware store and they sell hardware. Staff is always nice. Prices are fair. I shop their…read moreregularly.

Good customer service over the phone was very helpful in person. Prices aren't too jacked up…read moreespecially for being on a island.

I will not shop here again. Even if I need an item, I would rather do without. I bought a hatchet…read morethat was poorly designed. I brought it back the next day to exchange for a more expensive hatchet and they have a no exchange policy. The guy behind the counter not even helping me picked up the axe and decided to juggle it to demonstrate how nice it was. I am no stranger to axes, chain saws. In fact I was a tree climber when I was younger. What a junk show of a store including the manager - Scott Lancaster. I travel a lot and like to support the smaller hardware stores in smaller locations.

We've been buying stuff from Sunset Builders Supply for over 20 years. I have nothing but great…read morethings to say about the owners, the knowledgeable staff, and the great products and services. I especially appreciate the local community, and how we work toward a common good; supporting each other. I can't recommend them enough. From lumber to plumbing, bedding plants and more, Sunset is my favorite place to shop.

Great selection of all kinds of products and helpful customer service on the island. Highly…read morerecommended

Always been amazing. Had so much fun nerding out at the knife counter, the younger fella whose name…read moreI can't remember was more than accommodating and really knew his stuff! I am hard to impress when it comes to pocket knives. Very reasonable prices for brick and mortar store, often seeing people charging a lot closer to msrp and higher in Seattle. Go get a sick spyderco pm2 in cruwear with canvas micarta, or maybe the salt serious pm2 in glorious magnacut! Or just a mora if you need an amazing 20$ knife. Best part of the store? Definitely be the weirdo Joe M. In the back of the house, that guy is hilarious. Maybe one of the best people I've met.

Their equipment rental team were very helpful and courteous. i needed help with attaching an…read moreaccessory to the upholstery cleaner and after searching the internet for more instructions, I called them asking for help. Max went and got the piece I was describing and walked me through how to attach it properly. Customer service is unmatched!