Because of Ardent Care, my siblings and parents have greatly assisted us. They left a mark "Caring…read morefor People like Family." Ardent Care's caregivers are God-fearing, well-trained, sincere, patient, trustworthy, courteous, understanding, truthful and lovingly compassionate to our elders moreso, the company's owners are absolutely loving humane beings. Ardent Care, we are very grateful!

They are the most passionate and caring people that I know. They have helped my patients despite…read morethe challenges and risk of the COVID-19 pandemic. They set goals and customize the plan to assist seniors and are very honest and clear with there rates. With Ardent care, you are treated like family. Keep up the great work!!!

My husband and I were losing hope when we came to Dr. Bhatti's practice. After trying out two…read morechiropractors, two physical therapists, two acupuncturists, two masseuses, a naturopath, an energy healer, and a sound healer, we finally found some relief for my husband's bulging disc and sciatic nerve entrapment. Dr. Bhatti has wonderful bedside manner and is incredibly skilled with dry needling and physical therapy techniques. He takes a conservative approach to treatment and shared our wishes to avoid surgery at all costs. If it were not for his care, we would still be despondent and struggling with pain. It will be a long road to recovery but we are finally on the right path. Thank you again for everything!

I've been going here off and on for the last several years. It's a great place and the people who…read morework here are very good and very nice. I would recommend this rehab place facility to my friends and family.

I was at this location from the end of March 2024 until July 08. By July I wasn't where I needed…read moreto be due to the trauma my body experience months before a surgery. But this Facility apparently was done with me. I understand going down to one day a week sessions, but what I couldn't understand was, why the deceit or run around. On July 05 at the end of my session I asked the receptionist if we could schedule my next round of appointments. She informed me my therapist wanted to discuss with me going down to one day (he was unexpectedly off after the Holiday) on Monday so she wanted to wait until I talked to him. So after my session on Monday I went up to her desk again and asked to schedule more appointments; this day she told me she couldn't schedule (apparently from Fri. - Mon. her story changed), anymore appointments as I needed to get approved first. I asked her. Approved from Who ? My therapist had mentioned the potential of Medicare being an issue. I informed I have TWO insurances and Medicare is Not my Primary, (in which they have this info.) they basically have nothing to do with this. So she says, hold on let me go check and she walked into the back, returning to tell me to call in 3-4 days to see if an approval came in. Again I asked approval from Who? (I know my 2 insurances were still covering this) She proceeded to say I had to wait for the Manager and due to the Holiday (4th of July), she is running behind so give her a few days. Really, this is how they operate? Knowing my insurance was still paying (& I even called them both to verify what I already knew), I called to schedule more appointments the next day. This particular women scheduled Two sessions for me and informed she was allowed to only schedule Two. (This was the very next day After the in house receptionist didn't want to be bothered scheduling the two allowed.) Then I was assured someone would call me to make the next set of appointments as soon as I was approved for more. She couldn't tell me either WHO exactly this so called approval was coming from. So I waited and waited, no one called. Plus the 2 I did get scheduled were 2.5 to 3 weeks away. Why does an established patient need to wait almost 3 weeks to get more sessions started? As I never heard back from anyone, I went elsewhere. But on July 22nd I received a phone call from Northwestern asking if I could take an appointment time available That day due to a cancelation. I informed I never had received a call to schedule more sessions and she informs me that they Are Indeed scheduled. I asked How? She then tells me her co-worker scheduled them for me. I asked, without talking to me? She sounded embarrassed and could only say her co worker must have thought she'd discuss it with me when I came in. I'd like to know if I couldn't do any of those days was I going to have to wait another 3 weeks to get in? So apparently it's the management who decides who's worthy of their time, they can push aside existing patients to allow room for New patients, so beware. Actually there is no really concern or care for their patients. I tried to send a letter to upper management but was only able to find a Patient Relations department for the hospital. I explained to her I did not want to discuss this with the local Bloomingdale office as they were the cause. She said she'd pass my name onto the next in charge. I never heard back, I sent a note telling the Patient Relations person that I didn't want to leave a bad review because I didn't want it to reflect poorly on my two therapists. Still I never heard from anyone. Now looking back at that environment I can truly say if you have a major issue this is not the best place to go. It's a large facility set up badly, i wanted to discuss the safety issues but no one wanted to call me and there were the bike that was positioned too close to it. Another time I had to use the Pullies directly after someone stopped using them (only one set !) Same thing with the armbike: None of the equipment is wiped off after use. No disenfective wipes are available in the therapy rooms for the Patient to wipe down. I saw a lot of Elderly people here, covid may not be raging but germs always exist. This facility has no weight bars for use and about daily I was given a Cane to use that surely was never wiped off from me or the last person who used it before me. My therapist attached a weight to the cane in which the velcro on the ends was worn down and it dangled over my face. When is it just going to fall apart onto someone's face? That's not all about the safety issues I spotted there but I'll just say I looked down when I walked I'm obviously highly disappointed in Northwestern but I think now they did me a favor because I'm in a much better place.

Excellent service. Great personnel and the best doctors working here. They are so professional I…read morehave no problems at all. I have my new insurance I did not know that I had Hmo so I need referrals for everything. So I dropped in with out an appointment asked the secretary if she can ask my Dixie to give me a referral to cover my eye visit earlier. No problem all I need to do is wait for a phone call and my doctor will fax it how awesome is that. I love this clinic

The caregivers were hit or miss, though to be fair, my aunt was a hard lady to please. Having any…read morestranger come into your home can be unsettling for many reasons. We eventually had to move my aunt into an assisted living facility. Afterward, we received several pieces of mail addressed to one of the caregivers at my aunt's home address. During the time care was being provided, my aunt also experienced credit card fraud. The bank would mail out a replacement card, but it was intercepted and used before it ever reached her. We were never able to identify who was responsible or how it was happening, so we ultimately took POA over all of her finances. It made me suspicious when mail started arriving in a caregiver's name at my aunt's address, even though that person was not a permanent resident of the household. It could have been a coincidence, and I realize something like this could happen with any caregiving company, but it was concerning.

We were so impressed with the company's staff. From the pleasant, professional and responsive owner…read moreAngie, to the wonderful caregivers she provided for us. They were very kind, polite and thoughtful, careful and helpful. It was such a scary time for all of us, and they did a wonderful job as caregivers for our mother.

Every team member we have encountered was attentive. They took the time to get to know my mother as…read morean individual and learn her routines and her preferences. That level of personal attention has made a difference in her comfort and happiness. Sunrise is clean and welcoming without feeling clinical. You are always greeted with a smile. There are plenty of common areas where residents can relax, socialize, or participate in activities. There's always something going on, daily fitness classes or fun gatherings. It's reassuring to know that my mother is actively engaged. The meals are well-prepared and diverse. It feels much more like a restaurant experience than a cafeteria. We've seen an improvement in my mother's overall well-being since she moved in. She's more active, and social. I would recommend this retirement community to anyone looking for a place where their loved one will be treated with dignity, kindness, and genuine care.

We are very disappointed with Sunrise. We brought my Dad who has dementia there . They assured us…read morethey would take care of him. They told us he would have a geriatric psychiatrist visit for proper dementia meds and a room in memory care. After 8 weeks, no meds, no bed on the memory care floor and now we have to admit my Dad into a hospital to get the proper dementia meds. Unfortunately, we still have to pay them. If your loved one has dementia please consider somewhere else that specializes in memory care.

Laurie from Visiting Angels is such a sweet, caring woman. She will help you find just the…read moreperfect care giver for you loved ones. Visiting Angels provides a network of non-medical, private duty home care. Such as personal care, respite care and companion care to help the elderly and adults continue to live in their homes across America.

I was "recommended" to this firm after disappointment with Apria Healthcare. I have conducted all…read morethe insurance legwork and approvals for them but I am still waiting after almost a month for even more than one pre-recorded voicemail response. If they are understaffed or cannot make enough money off of me I wish they would offer that so I can start this process at another firm. BTW, the request they make for making a support request via email you might as well piss in the wind.

Horrible service! They don't stand behind their customer service, bill late to insurance companies…read morewhile you are stuck paying the bill. They won't even exchange something that hasn't been opened and they bill the insurance in monthly installments because they send you 3 filters for example, but the insurance will only pay for one a month, so they keep billing the insurance! Many other places to but equipment....avoid this place!