The experience here is both saddening and maddening. Our loved ones care has not ever been…read moreconsistent. The inability to assist one patient every two hours is excused by understaffing. The material products used here are low budget, generic, issue causing. With nurse to patient ratio at 1:26 and our finances making impossible to move him... The least I can do is warn others!!! Do not send your family members here if you can help it!

This place is a no for me…read more My mother-in-law is there currently and can no longer eat and the staff doesn't feed her so we have to go in daily to make sure she eats. I've gone in several times to see food and drink spilled on her clothes when she was able to feed herself. We pay a lot of money for mediocre care. Also, my husband was having his mom sign some paperwork and a nurse (Dawn) asks what it was. (Not really her business) and when he made a smart comment, she proceeded to call other family members accusing him of doing something illegal?? THEN the business office says they are reporting him for elder abuse?? He is there daily to feed and visit his mother and is her POA. This is completely unacceptable and adds more stress to a family already dealing seeing their mom declining. This is not what long term care should be like. I would recommend Bethany Village. I've have good experiences at that facility.