They don't get you anything. I've had wide open availability, almost all day right hours, and have…read morebeen told my availability is so limited and that's why they can't find me anything. They texted all hours, no matter if they know you're not working that day or not, and are extremely unprofessional and outdated. Messages are like a teenage girl is texting you. One of them uses LOL all the time and the other doesn't know how to spell check or make sure the texts make any sense. Very easy to get confused and if you try to clarify, you get treated like you are an idiot, but the reality is coming they are the idiots. They pretty much are a NOC caregiver staffing agency only, since they can't find caregivers work for anyone during daylight hours.

I worked for them for almost a full year and it was the absolute worst job i've ever had. They give…read moreyou NO overtime pay, don't reimburse you for any gas, are VERY rude to you if you say no to ANY shift. They take, take, take and do not give you anything in return. I worked for a full month straight with no days off. I ended up getting pregnant and they took me off the schedule due to "reliability" since i called in sick ONCE for morning sickness. They have the worst communication problem i've ever seen. They are very unprofessional and don't keep tabs on anything. They call you night and day to cover a shift even after they tell you you're going to get a day off. I have multiple rude texts from two of the people in the office. They don't care about anyone but themselves and will do anything to get their way. If you say no to ANY shift they will take you off the schedule or give you no hours to punish you instead of talking to you. I will never refer ANY of my family to them or any friends. They are the worst company out there for care-giving jobs and or healthcare services in general.

Very reliable, educated, compassionate caregivers. The…read morecompany is licensed and bonded. And always available 24 hours a day to help.

Happy at Home provides very dependable help for my 80+ Mom. Some of the caretakers are truly…read moreexcellent, and others are just OK, but through a little trial and error we have found helpers who my Mom looks forward to seeing, and who work hard and are sincerely concerned. I do make sure to always give them a plan of what needs to be done. The administrators are usually very good, but every now and then my call gets "lost." But all-in-all I trust this service and will continue to use them.

Take good care of the elderly and veterans. Doing personal care and companionshipread more

Worst customer service. We called before my mom went home from hospital, they never showed up…read more Called 3 more times, they never showed up! They said they would come to her house, call, etc. But they don't care or are too busy. Go somewhere else!!!

Absolutely the worst!! They are the worse business I have ever dealt with. The corporate office and…read morelocal office don't communicate and leave it to the patient to do all the calling back and forth to clear up their mistakes. Awful

Andy is always helpful and takes the necessary time to answer questions and provide assistance.read more

Our family would like to thank Sharon Andrews-Jordan for the exceptional care she provided my…read moreparents during a very difficult emotional time. She was both professional and loving in her duties and she went above and beyond in everything she did while with us. She was so kind and loving the whole family just absolutely loved her! Out-of many other folks that have helped during this very difficult time Sharon has been the BEST by far! THANK YOU SHARON we love you!

I have had the opposite experience as the other reviewer. They have helped so much in care of my…read moremom. Sometimes there have been a few glitches but they happened on our side as well. I approached using BrightStar as thinking that it was a "team" event and we were working together. The only issue has been that they can't set up medications for the week. The 1st couple weeks that she needed more care, I had to find someone to come in and organize her meds for the week. I understand why but that has been the only inconvenience I would recommend them to anyone who needed some help with their loved one.

We highly, highly recommend Almond Blossom Assisted Living in Chico, CA for many reasons…read more The living and care takes place in a clean, warm, and welcoming beautiful environment. Each person living at Almond Blossom is respected, and valued. Each individual need, such as food preferences, their interests, personal care, physical needs, and medications are known by staff and implemented with kindness and care. Almond Blossom's doors are always open for family and friends to visit their loved ones. The staff at Almond Blosdom are well trained in supporting those living in the home. They specialize in hiring those who have a heart for serving and caring for others. The staff are EXCELLENT, which creates a positive home environment. When our family visited our mom,, we felt great comfort walking into mom's home. It felt like family. We felt blessed and absolutely knew our mom was living in a warm and caring environment, Thank you Almond Blossom for loving and caring for our mom and her housemates. We are so grateful!!!!!! Love, Rich, Rockie, and family

the best place for your loved ones, no question. all the amenities, care support best place bar…read morenone

They never answer their phones. They take a long time to respond to your inquiries. They Mail you…read moreletters with wrong information. Not a useful agency.

I have used Butte home Health PLUS several times to take care of my loved one. The staff is very…read morefriendly and knowledgeable about things I can also do as a caregiver to help my loved ones quality of life. The communication with the office staff is great they go above and beyond to help the clients.

Just two months ago I was nearing hopelessness, certain that my arthritic condition would prevent…read moreme from living independently at home. Then, the wonderful people at Butte Home Health and Hospice showed up at my door, bringing with them the care and advice I needed to find my way forward. Now, after five weeks of in-home visits from their talented, professional staff, my life is wholly better, and I no longer fear I'll have to leave my home. Everything about this terrific non-profit is dedicated to their client's needs and well-being. Visits are organized to provide a seamless bridge from immobility to independence, through skilled application of exercise practice and advice. Everyone who came to help - home health nurse, physical therapist, and medical social worker - were kind, warm-natured, and gently encouraging. I am particularly grateful to Erik Karchev, whose knowledge and talent as a physical therapist enabled me to experience a renewed mobility that I despaired I'd never feel again, and my pain level has decreased noticeably. A lot of good can come from working with skilled and dedicated professionals, and working with Butte Home Health and Hospice has truly improved my life. I now have hope that I can continue to live independently in my home, and, at 73 years old, discovering a new hopefulness is amazing!

So, we were one of the families affected by Enloe Hospice's closure. It was upsetting, because we…read moreadored the staff and care we got from Enloe Hospice. Many, however, transferred to Butte Home Health so the transition has been good. The RN is the most important and crucial, right? We met Pamela for her first visit and it only took minutes to be comfortable again. She is the personification of excellence, and I feel my wife has a concierge doctor/nurse when she is here and an advocate for her health. Today, Butte authorized a portable oxygen machine so that we have some additional options to go out and about. From medication organization and ordering to specific needs, we have appreciated each person, from Shannon, the social worker, to Theresa in PT, Chaplain Hugh, we feel so lucky. If this review can help others, then it is worth the time to have done it. All companies will have similar manuals, but it will always be the people and the human touch that determines their effectiveness. Butte Home Health deserves a huge thank you.