Dear readers, I'm Involved with Artful Home Care nearly for…read moretwo years. This is an exceptional agency. The staff is very helpful and professional. The owner-Beth is incredible. Her energy,enthusiasm,care and concern for others are unbelievable.

From the owner: We offer trusted companionship. We hire only the most dedicated, compassionate and warm caregivers…read more Each member of our team is thoroughly screened and qualified. When caregivers are inspired, equipped and valued they will provide care that is inspiring, successful and valuable, transforming the lives of those they work with. We are committed to caregiver excellence.

My father could no longer stay at home alone, Baylin home care came to our rescue in our hour of…read moredire need. They were professional, responsible and friendly. Any adjustments we wanted to make in the schedule were changed easily. Breanna and the staff were unbelievable. I highly recommend them with five stars.

Awful. 4 days of no one showing up when my dad needed care. First day someone horrible showed up…read more Waiting to get my deposit back. The people who work in the office are fantastic but the aides are either terrible or don't show up.

This agency is so good they have been taking care of my dad with dementia for little over a year we…read morecouldn't be happier. Thank you all at strategic senior services.

From the owner: Strategic Senior Services understand that not one services plan fits all. We provide a full range…read moreof essential non-medical services to seniors and families with a personalized approach. Our objective is to demonstrate outstanding critical services while working towards progressively improving the welfare of our loved ones. Our goal is to help individuals & their loved ones live a happy & fulfilling life. While providing the highest quality of home care services to both our clients and their families. We will create a service plan that will expand each client’s life desires.

No wonder they have a perfect score!!! Do not hesitate to request Ava for acupuncture as she is…read moreabsolutely fabulous!! She really knows her stuff, though she looks so young. She really seems to care about my health. She goes for the whole body approach, not just the body parts in trouble. She has a terrific personality to match her broad knowledge. I like her very much. The entire place has a good vibe - very clean and upbeat. Check it out. They have incredible hours.

Professional therapist, the workout exercises and massage was so comforting . The courteous clerk…read more Makes it easy to schedule appointments.

My knee still hurts from the physical therapy from the big guy put all his weight hyper extending…read moreit

Dr. Jason Lennon and his staff are friendly, welcoming and professional. Parking is convenient and…read moreappointments begin on time.The facility is modest, but clean and comfortable. Dr. Lennon is knowledgeable, competent and will answer all your questions. He has a kind and considerate bedside manner and a healing touch. I walked into the office with a very painful sacroiliaca complication. I left after thirty sessions nearly pain free. I highly recommend Dr. Lennon's devices.

An update! The Aide that left me/her company in the lurch (job abandonment) showed up to my house…read morethe following day. I told her I already ended the contract w/the company. She said her boyfriend's car got impounded, so she decided to stay home (but never called the agency directly). I sent her packing and called the agency to ask the same on-call person (who said I would have no help all weekend) why she would send this irresponsible person to my house unannounced AND after I ended the contract. She said the Aide apologized last night via voicemail, so she let her come to my house. I asked why she didn't call to inform me this morning. She said she was busy and forgot! So Monday 9am, I talked to the caseworker (Mrs. H) and mngr (Christine?). They offered a bunch of apologies. They said the 'emergency/on-call person is supposed to call for additional assistance if they can't find an aide (a sorry excuse, if the emergency person does not know basic procedure). I made it clear that I have extensive experience in healthcare management, and I know how many mistakes were made in the handling of my case--their service is abysmal. I made it clear that I would pursue my complaint with the MLTC that same day, and there was no chance to continue my Mother's contract of service. I severed ties immediately. A WEEK LATER ON THE FOLLOWING SATURDAY (12/9) while I was working with an Aide from the new agency, there was a ring at my bell. It was my regular Aide who just returned from vacation. NO ONE AT 'HOME SWEET HOME/CATHIE'S CAR/NYHC' told her what happened, or that the contract was terminated!! They let her take TWO buses to my home for ME to tell her that the agency failed us both again and stood us up with no coverage while she was out. Once she left, I contacted the on-call person (a different woman from last week, more knowledgeable) and told her EVERYTHING that had taken place up until today. She was astounded. She said there was no information left on the case record showing they had lost my account. I told her I called the MLTC on Monday after I spoke to her manager (Christine), and the MLTC had the Medicaid paperwork completed and the new agency/Aide assigned by the Wed or Thurs. This poor communication had to be her manager's fault. I left word that Home Sweet Home is clearly negligent in their training, paperwork AND procedure and have no respect for the few good Aides they may have in their employ. Of course, I never heard back from the manager. As stated--I have experience in healthcare. I can honestly tell you, this is 'keystone cops' type of behavior. I have never seen so many errors in handling a simple case. No one likes to be a victim of someone's job abandonment, but what blows my mind is the obvious poor screening and hiring practices, as well as poor training and communication clearly evident in my case. MULTIPLE, EGREGIOUS errors. I never saw such terrible mismanagement of a routine case in my 12 years in healthcare. If they are this clueless on a day-to-day, what happens in serious situations? Inexcusable!

Couldn't have gotten through Mom's accident/injury and recovery without Cathie's Home Sweet…read moreHomecare. Caring and kind caregivers..... truly a blessing!! Would recommend to anyone!

I have worked with Heidi from At Home Services for over 10 years. She helped provide my dad with a…read morelive-in aide for the last 3 months of his life and it was exactly the person he needed. For the past 2 years she has helped me care for my mom by initially providing part time companion care and now a home health aide. Heidi has been so understanding and has anticipated the changing care we need. The aides she provides have been so kind and caring. It has taken a lot of the stress off of me to know I can call her and get help. I would highly recommend this agency to help care for the people you love.

I am very happy to have found this service. Heidi who planned my time with Alexa, was very caring,…read moreprofessional & responsive to my needs. Alexa is an angel & I couldn't ask for a better care-giver, attending to anything I needed & more.