Home Companions is a wonderful company. Since my mom came home from rehab we used home companions…read morefor 24/7 live in care. I highly recommend this company. Florence is truly a wonderful Angel who gave us peace of mind during a very difficult time. She is absolutely the best!! From the bottom of our hearts, we thank you!

Fantastic business, great staff friendly customer service answered all my questions. If recommend…read moreusing home companions to anyone looking for care for their elderly loved ones.

Worst home health care agency I've ever dealt with -- wish I could give zero or negative stars. I…read moreonly give 1 or 2 stars in extreme cases, and this certainly warrants that. Miscommunication or more like NO COMMUNICATION by care coordinators, Liz & Kim and aides that just wouldn't show up -- or ones that just came unannounced. And since I didn't know anyone was scheduled to come twice I was out running errands and my loved one had no way of answering the door. One such aide, Monique, arrived and made such a screaming, profanity yelling tantrum at the guard booth that I had neighbors calling asking if everything was ok. Thank God I live in a gated community but with this young woman's temper I wouldn't want her in my home. She showed up to work the next day only to leave my loved one unattended to make a personal phone call outside while I was out walking my dog. I heard her carrying on from down the block arguing on the phone with someone about her "baby daddy in jail" and she must've been in jail recently too because she was talking about being in a small cell herself. She was unprepared to do any work that day, her only intention was to make and receive personal calls and texts. I noticed a few days later that she unplugged a plug-in next to the recliner she was sitting in to charge her phone and it spilled over getting scented oil all over the wall, carpet and recliner staining everything. At least it smells good?? Another aide this agency sent, Margaret, was 70 years old and the poor woman had so many medical issues she herself could have used an aide. She didn't eat before coming for her 9 hour shift nor did she bring food with her so we were offering her all sorts of food and I was actually serving her like a queen while I ran around like a servant in my own home. There was no way she would have been able to perform the strenuous physical tasks required of her and she should not have been sent here, it was made clear to the coordinators the type of help that was needed and the intake nurse personally met and assessed my loved one. This "aide" was surprised to learn that I would not be pitching in going forward and would not be helping her -- I told her this was not a tag team and the point of a home health aide was to give me a break. Yet another aide, "B" was so frail and also had a major medical diagnosis which would have prevented her from performing critical tasks required of her. At least this aide had her own car because the other two did not and they relied on a friend/relative/public transportation. From our house to the nearest bus stop it is a mile -- there's no way someone would walk that on a daily basis in rain, sleet or snow, and it is our experience that any time an aide doesn't have their own transportation they are very unreliable. It was also made very clear to Nannies with Grannies coordinators Liz and Kim that we have 2 small dogs and a cat -- that behaves like Sasquatch and hides with visitors but a cat nonetheless -- and any aide entering our home would need to know that and be ok with pets. All of these aides had an issue with pets making it very difficult to form a relationship long term. I have no idea how such an agency who deals with disabled or elderly clients could be in existence with such poorly screened aides, such poorly matched aides for the job, aides showing up to a job without proper knowledge and training of the equipment in the home, with clueless coordinators who forget to make a simple phone call, and without the 2 main requests taken into consideration: Pets (who are sweet and don't bother anyone, but we do understand not everyone likes pets and some people are just plain allergic!) and basic knowledge of the equipment used in the home So in a month and a half period of time 3 aides came for 3 days of service. UNACCEPTABLE! GET A CLUE NANNIES FOR GRANNIES! Oh wait I forgot, after almost 3 weeks of no service the guard at the gatehouse calls Christmas Eve while we're rushing to get dressed and ready to catch a ferry to Connecticut to say an aide is here. Um what?!?! Epic fail Nannies Even the intake nurse, Mary, changed the time of her intake appointment and insisted my loved one screwed up the time but what she didn't realize is that she was on speakerphone with myself AND the aide also in the room. She made the mistake but we didn't press the issue because they were a new agency and we didn't want to nit pick at the time. Well, now it is beyond nit picking at this point. I have no idea how so much can go so wrong but it's really unacceptable.

I hired this horrible agency to provide a companion to a mentally and physically disabled person…read more They sent a man with no previous caregiving experience who pretended to be there for 6 hours a day and he was NOT SHOWING UP AT ALL. He lied and he was billing us everyday. This agency was taking a percentage of his pay so they don't care. When we found out and confronted Nannys for Grannys they said they have no responsibility for the caregiver they sent. What? Then why do we use them to provide this service? They sent a guy who used to drive an ice cream truck! No refund. No apology. Nothing. Beware if you use this agency to provide care or companionship to your loved ones.

I have worked with Heidi from At Home Services for over 10 years. She helped provide my dad with a…read morelive-in aide for the last 3 months of his life and it was exactly the person he needed. For the past 2 years she has helped me care for my mom by initially providing part time companion care and now a home health aide. Heidi has been so understanding and has anticipated the changing care we need. The aides she provides have been so kind and caring. It has taken a lot of the stress off of me to know I can call her and get help. I would highly recommend this agency to help care for the people you love.

I am very happy to have found this service. Heidi who planned my time with Alexa, was very caring,…read moreprofessional & responsive to my needs. Alexa is an angel & I couldn't ask for a better care-giver, attending to anything I needed & more.

On January 30,2025 our family was hit with a devastating diagnosis of our mother. Drowning in mixed…read moreemotions, lack of information, and headed in a direction of the unknown we were luckily introduced to Tiffany founder of Bridge a way for Seniors. Being in a situation of sadness, confusion, and helplessness Tiffany was by our side through it all providing us with a plethora of information that would help not only our mother but our family as we tackled each obstacle that came in our way. Our mother succumbed to her illness on 2/13/25, it is with Tiffany's determination and endless hard work we were able to bring mom home with hospice where she was able to spend her final days with her loving family reminiscing, laughing, and us loving her with every part of our beings. After moms passing Tiffany continuously reached out to us to make sure we were not only mentally doing alright but continued to offer guidance with our next steps through this while process. To say that Bridge a way for Seniors and Tiffany are a Godsent is an understatement, I don't know how we would have done this without them. We not only look forward to working with Bridge a way for Seniors again in the future and we will absolutely be recommending them to all our family and friends in need of guidance. Much thanks, The Kurovics Family

Amazing company!!!!!!! In the most difficult of times they helped us navigate through to get help…read morefor our elderly parent. This company is the best kept secret ....... when you are looking for help and nowhere else to turn this is the place to call!!!!!!!!! Tiffany is outstanding , understands and compassionate. We would highly recommend her to everyone!!!!!!!!!

An update! The Aide that left me/her company in the lurch (job abandonment) showed up to my house…read morethe following day. I told her I already ended the contract w/the company. She said her boyfriend's car got impounded, so she decided to stay home (but never called the agency directly). I sent her packing and called the agency to ask the same on-call person (who said I would have no help all weekend) why she would send this irresponsible person to my house unannounced AND after I ended the contract. She said the Aide apologized last night via voicemail, so she let her come to my house. I asked why she didn't call to inform me this morning. She said she was busy and forgot! So Monday 9am, I talked to the caseworker (Mrs. H) and mngr (Christine?). They offered a bunch of apologies. They said the 'emergency/on-call person is supposed to call for additional assistance if they can't find an aide (a sorry excuse, if the emergency person does not know basic procedure). I made it clear that I have extensive experience in healthcare management, and I know how many mistakes were made in the handling of my case--their service is abysmal. I made it clear that I would pursue my complaint with the MLTC that same day, and there was no chance to continue my Mother's contract of service. I severed ties immediately. A WEEK LATER ON THE FOLLOWING SATURDAY (12/9) while I was working with an Aide from the new agency, there was a ring at my bell. It was my regular Aide who just returned from vacation. NO ONE AT 'HOME SWEET HOME/CATHIE'S CAR/NYHC' told her what happened, or that the contract was terminated!! They let her take TWO buses to my home for ME to tell her that the agency failed us both again and stood us up with no coverage while she was out. Once she left, I contacted the on-call person (a different woman from last week, more knowledgeable) and told her EVERYTHING that had taken place up until today. She was astounded. She said there was no information left on the case record showing they had lost my account. I told her I called the MLTC on Monday after I spoke to her manager (Christine), and the MLTC had the Medicaid paperwork completed and the new agency/Aide assigned by the Wed or Thurs. This poor communication had to be her manager's fault. I left word that Home Sweet Home is clearly negligent in their training, paperwork AND procedure and have no respect for the few good Aides they may have in their employ. Of course, I never heard back from the manager. As stated--I have experience in healthcare. I can honestly tell you, this is 'keystone cops' type of behavior. I have never seen so many errors in handling a simple case. No one likes to be a victim of someone's job abandonment, but what blows my mind is the obvious poor screening and hiring practices, as well as poor training and communication clearly evident in my case. MULTIPLE, EGREGIOUS errors. I never saw such terrible mismanagement of a routine case in my 12 years in healthcare. If they are this clueless on a day-to-day, what happens in serious situations? Inexcusable!

Couldn't have gotten through Mom's accident/injury and recovery without Cathie's Home Sweet…read moreHomecare. Caring and kind caregivers..... truly a blessing!! Would recommend to anyone!

RES is great and really cares about their clients and workers. The day program is very fun with…read moreplenty of social events and fun activities. It is a great environment with friendly workers.

I can see how this program would be helpful for those in the TBI community with problems concerning…read moresocialization. I, however, don't have those particular issues. So, as it stands, RES is fine for me now that I only go once a week. I get a lot of use from the other services RES provides in terms of service coordination, etc. but not the day program.

Can't say enough- I was in terrible pain and they were so accommodating- helpful and friendly- my…read moreown Dr could not see me right away ! I highly recommend- they care for you Not your insurance payout ! A plus plus - in pain for back - hip - joint muscles - make an appointment! Thanks again

Very friendly staff, you are treated like family. extremely clean and sanitary environment. Dr…read moreBernardini is professional, and willing to get his patients out of pain and back to living a pain-free life again.

Many thanks to Dr. Wallach for helping my daughter with her sprained finger…read more The office staff however is another story. We were advised to come back in two weeks. We were advised to call in two weeks for an appointment. I did that and was told it would be weeks for me to get a follow up appointment. She needed to be cleared for spring sports and I said that's not good enough. We weren't allowed to see another doctor in the same practice that was available. Eventually after me basically begging on behalf of my daughter who wanted to play sports I was able to get in for a 2 minute follow up and cleared. While waiting for a note I saw they wrote in all caps in the computer about "the mother"! Very unprofessional!

ALL I CAN SAY IS AMAZING!!!!!!!! My 15 year old had to have her ACL and meniscus repaired - I'm so…read moreglad we came to this doctor! He explained everything every moment every step of the way! We had no surprises! His secretary, Renee was awesome also! Dr Wallach operated on my daughter on a Monday and when we went back on Tuesday he was very pleased with her progress - I was very pleased and grateful for a job well done! She's doing amazing - if you want a great surgeon and so be who will educate and walk you through the unknown step by step - this is your man!!!!!!!!! Thanks so much Dr Wallach!