If I could give this agency zero stars, I would…read more This has been one of the worst experiences I've ever had with an employer. I completed the work I was hired to do, yet I never received my full payment. For more than a month, I repeatedly called and texted trying to get the wages I earned. I was given excuse after excuse and promised that my payment was coming, but the issue was never resolved. No one should have to chase down money they worked for. Being paid on time and in full is the bare minimum any employer should do. The lack of professionalism, communication, and accountability was extremely disappointing. Based on my experience, I would not recommend working for this agency. I hope they improve the way they treat their employees and handle payroll so others don't have to go through what I did.

From the owner: Helping Seniors Stay Independent In Their Own Homes For Over 20 Years…read moreOur mission is to treat with compassion and respect in a dignified and professional way We are here for our clients 24 hours a day, 7 days a week all year round. Our team is dedicated to each client's changing needs and are always available to adjust each plan to suit their needs. Services provided: Companionship, Alzheimer's and Dementia Care, Prepare Meals, Personal Hygiene care, Bathing, Dressing Assistance, Walking assistance, Medication Reminders, Light Housekeeping, Grocery Shopping, Hospice Care.

Vitra Health was very supportive of my niece, met with us monthly and were available for questions…read moreand services.. I would highly recommend their services due to the responsiveness of staff even through transition to two new case managers services weee seamless. Lily and Marie weee great to work with

I can't say enough about Advanced Care. Our Mother in law needed help and we did not want to put…read moreher in a nursing home. I called Advanced Care, they were immediately responsive and have continued to be. Because of my Mother in law's unique condition I was promised she would be placed with an aide that was both understanding and knowledgeable and she definitely is. Her laundry is being done and grocery shopping is no longer something I have to try and fit in my busy schedule. Bathing was a big issue and struggle and I am thrilled that she is agreeing to it and she looks and feels great because of the care she has been receiving . A nurse comes to visit her once a month which i think is an added bonus and really gives us a peace of mind. I highly recommend this company.

This group of caring home health aides is truly wonderful. They are beyond professional; they are…read moremore like family. I hired them on when my father required more care and companionship than was offered at his assisted living residence, and these ladies were dependable and always went the extra mile to see to his comfort and care. I cannot say enough about the quality of their staff.

Most attentive care. Staff support and compassion incredible. We have had several other hospice…read moreexperiences. None come so close to begin to compare! Thank you for making my loved one's passage so supportive

Our family can not thank Dr. Robert Cohen, RN's Sherry Meagan and Karl, Aides Lynn and Ciera…read more(Ci-Ci) as well as Lisa - the Social Worker for the love and care they provided our loved one as well as us through this painful transition. We have never experienced such caring and loving people! They made us feel that our loved one was their loved one. We can never thank you all enough for what you all have done! You all have touched our hearts deeply. Thank you for your professionalism, love and support during a very difficult time. You all made a difference and we owe you a debt of gratitude for all you did for us. God bless you all.

When my elderly father fractured his pelvis I flew in to manage his care. We quickly realized that…read morethe rehab facility was crushing his spirits. When I mentioned home care to the facility staff, even they said patients tend to recover more quickly at home. What we didn't appreciate was just how difficult it can be to care for an elderly person who can't walk. They provided us with a list of home health care providers that I cross checked with yelp. Crazy how few reviews there are for these types of businesses. After doing some research and contacting three different providers, I chose Home Instead. From the moment we contacted them our life started getting easier. Cassandra quickly set up an appointment for the owner, David, to come to the apartment and meet my father. He asked the right questions, listened, and provided us with a range of options to choose from. Zero pressure. The primary health aid, Leroy, quickly became like part of the family. David remained actively involved in managing my father's care--even while on vacation! And as my father gradually began to recover, they were very flexible in dialing down the service. The only advice I have is to set clear expectations up front about what kinds of help you would like the health aid to provide. The brochure promises the moon, more than any single health aid could reasonably be expected to provide. But be upfront about what help you need. That way it doesn't get awkward part-way through treatment if expectations aren't being met. This is particularly important if there will be more than one provider managing care. Overall we were very pleased with Home Instead and will definitely be contacting them again should we require additional care.

After a hospitalization, my 94-yr-old mother needed round-the-clock care at home. For more than 5…read moreweeks, friendly, dedicated, caring, knowledgeable and dependable professionals came to our home. Each of them took excellent care of her, encouraging her as she slowly regained her health and mobility - and allowing me to get the rest I so desperately needed. I learned from them the best ways to continue her care on my own, and enjoyed their company immensely. They treated both of us with courtesy, respect and compassion. I can't thank the management, schedulers and caregivers enough for taking such good care of both of us. With them, it really IS personal!