The more I think about this place the more furious I get. Despise them to the core. The expense…read more The lack of professionalism. Sheer incompetence. The silence. They want your insurance form, not your health. Their "insurance expert" (he was described to me as) actually told me on the phone "well, we cant have sick people calling the hospital all the time ..."

Dr kept me waiting in a room for an hr last my scheduled appt time and then rushed through. the…read moreportal never has availability and messages submitted take several days to get a response. The only reason I'm going there is that it's close to home

I came here to accompany my dad who just had a major surgery. This place has almost all specialties…read moreof medicine, including pharmacy and labs. Registration was quite easy. They have 2 stations for self check in. Nurses, docs, and lab staffs are overall professional. The check up room is also clean. The downside is the facility. The main entrance is on the 2nd floor, then dr offices are on 3rd and 4th floor. To get there either use a very small elevator 3-4 ppl max or climb a spiral stairs. I hope they can do something to make this office more ADA friendly and elderly friendly.

Front desk of Behavioral health the worst. Rude on the phone and took a week to process an order…read morefor refills. PT went without meds. Staff stated I'm working from home so I'm not sure whats going on. Doctor on leave since February management never made arrangements for coverage. Patient not seen for 5 months! We have left.

After being fed up with the lack luster care at Harvard Vangard,I tried Granite Medical on the…read moreadvice of a nurse friend. I was fortunate enough to have a wonderful doctor assigned to me. She was kind and caring, the type of doctor that you feel you have been at a doctor's appointment when you re done. I feel that she goes above and beyond for you if there is an issue. I had such an issue over the past 2 weeks with a skin irritation. After seeing several other doctors, and doing several blood tests for this, I walked in yesterday to pick up a prescription. She saw me, called me over and looked at my problem, then immediately sent me over to another skin specialist who was outside their practice( because of the weather the derm doctor had cancelled) to have a biopsy. Impressive?? I think so.A good doctor is hard to find, and Dr Cullinane is a true gem.

I'm just describing my visit to family internal medicine doctor, Leslie alexander. She answered my…read morequestions and gave me help with whatever I needed. I got referrals to a gynecologist. She sent along my test results to the other doctor that same day.

I really dislike this place. I feel like they take advantage of folks that does not speak English…read more instead of helping these folks the people that works there treat people like crap. the people that works there know they can take advantage and act the way they act because they know the people that goes to them and won't turn away because they have no one else to turn to for help.

Give it zero star! The front staff are rude and that's everyday. They act like they hate their job…read more Asked to make an appointment with my PCP and the front desk says "does she even have health insurance?" and after telling her what my insurance was, she states I have to pay 20% of the visit and when ask what was the cost of the visit "she keeps saying I don't know." How are you telling me that I have to pay, but then tell me you don't know the cost and then to go somewhere else? She keeps asking why I needed to see the doctor, which I explained 3 times. She said there was a telehealth because the doctor only works a half day, which I said I was willing to do, but then she doesn't want to book it and continues to ask why I needed to see the doctor. Listen, I am a medical provider too, and would not make an appointment if I didn't need to!

Physical health I just got a letter saying that Dr sabier was leaving she been my doctor for many…read moreyears and I actually love this doctor she really cares about her patients she a wonderful doctor and is very easy to talk to about anything I'm really upset she's leaving she going to be missed I use to enjoy coming in to see her I know no one can replace her I just wanted to say thank you for helping me when I needed it you will surely be missed I hope whatever you decide to do you enjoy doing it you were and are a wonderful doctor and a friend

They get two stars because Dr Chu is very sweet and attentive and passionate about her job. I'm…read morehere right now and overheard staff and front desk saying oh there's lots of Chinese coming here now.. Not in a good way. Also receptionist sound stuckup and unwilling to help book appointments. Think Ima switch location I don't tolerate stupidity or ignorance. You get paid when I come here I'm going to drive all my Asian friends away from this racist snobby dgaf attitude from staff. Dr's like Dr Chu is hard to find I will miss her.

Great care. I was in and out. I received great care. The doctor was very knowledgeable and helpful…read more My only complaint is the parking. There was no parking lot. You either need to park on the street, which in this case there were none available, or park in the parking garage. When I parked in the parking garage, everybody was parked in two spots. I had to drive around for 15 minutes to find a spot! Make sure you give yourself enough time!

I love this place and my doctor Shuchi Gupta who I didn't click with right away because she didn't…read moreagree with my other doctors. I realized over time that she was thorough and only wanted the best for me--even when she's really busy and has a million other things to do. She could simply write off what my other doctors have said as correct to make her life easier, but she never has. She deserves a lot of respect for that. As for the waiting room--staff behind counter are amazingly sweet. but the tv in the waiting room is literally always on the dumbest tv station. When you're waiting it's not the best. Especially if you go to the doctor a lot like me.

I have been a patient here for 20 years. Today I was dropped because I have an outstanding balance…read more They canceled my MRI that I needed, and refused me service. Sham on Harvard Vanguard! This is so wrong on so many levels. Looking into I can find better health care

Braintree Atrius Facility. First: Do not like Atrius online portal. Their online questionnaire…read moreasks too many personal questions that has nothing to do with treating me/patients and is sent/asked every time you have an appointment . DO NOT NEED TO DO THIS FOR EVERY APPOINTMENT GOING FORWARD ! Second : Never saw the doctor I wanted to see ( pay to see a BOARD CERTIFIED DOCTOR. NOT a NURSE PRACTIONER then BILLED for a DOCTOR. Nurse Practitioner NEVER mentioned anything " being wrong" with me or a concern and before I know it , I'm scheduled for all kinds of TESTS that I declined to have done because NOTHING was discussed with ME prior). IF....there's a problem , talk to me about it FIRST ! I will decide IF I want to go forward. Felt like a "cash cow" for Atrius Investers .

Excellent health care providers and adm. assistants. They take good care of me. I see my PCP and…read moredentist.

Doctors don't care about patients, everyone is more focused on billables and money. The same…read moretreatment always comes with a higher bill each time!

This review is about the insurance process and scam. When I made the appointment with Beth Israel…read moreLahey Health at Chestnut Hill, double checked again and again, they promised they accepted my insurance as in the network. Then I called back to confirm if my insurance is accepted and in the network, I got the same answer, but when the bill came out, it showed out of network and I have to pay every penny although I have met OOPM. If I know they were not in my insurance network, I would not to visit them. Definity will not visit this hospital and would not recommend them to anyone I know.

When you end up in the hospital the quality of care you receive can make all of the difference in…read moreyour experience. The team at Beth Israel Deaconess Medical Center was well-informed, well-equipped and exhibited superior bedside manner during my stay after having emergency surgery. During my time at the hospital Dr. Anu Hazra in infectious disease was quick to ensure that I was going to recover as soon as possible. My surgical team made up of Dr. Umesh Metkar and Dr. Michael Van Hal, were extremely knowledgeable. But what put my mind at ease was not only the display of their medical expertise but the care with which they treated me as a patient. Dr. Umesh Metkar and Dr. Michael Van Hal took the time to thoroughly explain the procedure, next steps and recovery time and helped me feel more comfortable putting my faith in his surgical skills. During my recovery they checked in on my progress and continued to exhibit unrivaled professionalism, empathy and attentiveness to my care. In addition, the entire team of nurses and staff within the transplant unit mirrored the exceptional traits that Dr. Umesh Metkar and Dr. Michael Van Hal has displayed during each and every one of my interactions with them. They remained steadfast in their dedication to quality care, ensuring that my health was closely monitored and that I was made to feel as comfortable as possible. When I had any questions or issues that needed resolution the nursing staff was able to respond and come to my aid. In particular Julie, Christie, Melissa, Ligaya, Andrea, and Yelena were wonderful! The nursing staff was smart, personable and are what I would consider to be one of the biggest assets to Beth Israel Deaconess Medical Center. Should you ever need medical treatment, this is the team you want on your side. I cannot thank Dr. Umesh Metkar and Dr. Michael Van Hal, Melissa Aiesi, Ligaya Hannaford, Andrea Barbosa, and Yelena Kozhebrodskaya and of course Liz for all that they have done for me and all that they continue to do for all of their patients.

Great experience on two occasions. Both walk-in appointments to test for strep. A few people ahead…read moreof us, but still not a massively long wait. Seems like a very efficient place.

I called ahead to see if I could walk in around 6pm on a weekday for symptoms of strep throat/sore…read morethroat. I was informed I didn't so I quickly made my way over. The young lady on the phone was pleasant and friendly. However, when I got there, there were two young ladies at the desk who looked at me like I had 10 heads. Neither one welcomed me or said a word to me until I said something first. They both seemed so bothered. Overall the front desk staff was not friendly nor were they clear with their directions. The waiting area was clean and tidy. Seemed like I was the only one there. I didn't wait for long. I filled out the form and waited maybe 5 minutes and the MA, I believe her name was Maddison? Starts with an M. She was super friendly and easy going. She definitely knows the area well. I recently moved to the area and didn't have a pharmacy in mind. She quickly asked where I moved to and immediately suggested a cvs pharmacy I am familiar with 5 minutes from me. Shortly after she took my rapid strep test, the provider was in in less than 10 minutes. Dr. Paul Paganelli-- he was amazing! He listened to all my concerns and was super personal. He prescribed me antibiotics and I was on my way!! He made sure to walk me out and quickly sent the orders to my pharmacy. On my way to pharmacy, I received a text saying my prescription was ready for pick up! Amazing back end staff who truly cares.