Nicole is so great to work with! She was patient with my questions and concerns. She is so…read moreknowledgeable and kind. I really appreciated her expertise and relied upon her guidance. I would highly recommend working with Nicole for all of your mortgage needs.

Nicole was PHENOMENAL. Tasked with our impossible timeline of selling our home and buying another…read moreone with the funds, Nicole went above and beyond including working late into the night and on weekends to get us approved. The process was very smooth despite lots of t's to cross and i's to dot. She was very clear on her deadlines and her escrow estimates were accurate so we never felt overwhelmed throughout the nearly 3 month process. And with our house secured I can finally cash in on my dream of owning a boat! Regards, Donna and Garrett Allen

Wells Fargo Home Loans - Daniel B. Peterson (Mortgage Consultant)…read more We just want to let everyone know that Dan Peterson of Wells Fargo Home Loans was exceptional in his efforts to get our loan documents prepared and submitted to escrow in a very professional and timely manner. He was one of the best in getting the whole process of obtaining a loan, following through and making sure all t's are crossed and all the i's dotted. He was very easy to communicate with and he was always keeping us abreast in every phase. He returns phone calls and emails promptly, which in our opinion, should garner above a five star rating. We would highly recommend Dan to anyone who is looking to work with someone at Wells Fargo in obtaining a home loan. He basically makes it hassle free. All you have to do is provide the required information and it's auto pilot all the way to signing. Thanks Dan for everything. Sammy and Linda Torres Antioch, Ca. 94509

Need a home loan? DON'T GO HERE! We got a referral to go here and see Dan Peterson from a realtor…read morewe started working with..we quickly learned not to work with this realtor, unfortunately her recommendation had lasting repercussions. We came here at the beginning of our first time home buying process, we had no trouble getting pre-approved for our first loan. A few months later we had updated (higher) income, we resubmitted paperwork proving income and received a higher pre-approval letter. Whenever we had questions about our FHA loan or FHA approval on a particular property Dan couldn't answer them, and was not inclined to find out the answers. After months of searching we finally got into contract on a home, now that we were in contract Dan was seemingly more interested in helping us..however even though the home we were in contract on was significantly under our pre-approval budget in fact significantly less than our original pre-approved budget they were unable to back up their pre-approval offer and provide us a loan. We have good credit, our income was verified, we met all the qualifications for the loan, nothing had changed and yet here we are in contract and we are declined..We immediately contacted another lender who told us both Wells Fargo and BofA are infamous for issuing pre-approvals and then not backing them up with a loan and that they end up with these applications all the time and see them funded. The bright end to our story, is we got our loan, and we got our house..but no thanks to Wells Fargo. Save yourself the time, the headaches, the stress, the heartache, and the hard credit pulls and don't go to Wells Fargo! I recommend Zack Cooper at RPM!

Our Preferred experience with Preferred Rate during the loan process for the buyers of our home was…read moreextremely frustrating and costly. What should have been a straightforward transaction turned into a drawn-out ordeal that lasted over 40 days due to mismanagement, poor communication, and a lack of accountability. Key Issues: 1. Unacceptable Delays: Despite assurances that the loan was "clear to close," the process dragged on for weeks. This led to multiple missed deadlines and forced us to repeatedly extend rate locks, jeopardizing our own contingent purchase. 2. Lack of Accountability: Communication from Chris Lekousis, VP of Operations, and his team was vague and inconsistent. We were given conflicting information and left without concrete timelines. The team failed to address critical issues in a timely manner, requiring us to step in to advocate for progress. 3. Significant Financial Impact: Due to Preferred Rate's delays, we incurred over $3,000 in additional costs, including: 1st Rate Lock Extension: $750 2nd Rate Lock Extension: $375 3rd Rate Lock Extension: $375 Storage Fees for Belongings: $577 Option Money Paid to Sellers: $1,000 4. Prolonged Stress: The process forced us to live without our belongings for weeks, caused unnecessary stress, and left us scrambling to meet deadlines for our own purchase. he 40+ day delay and lack of professionalism demonstrated by Preferred Rate caused undue stress, financial loss, and significant inconvenience. Despite repeated follow-ups and clear communication of our concerns, the resolution has been inadequate. We strongly discourage others from working with Preferred Rate and recommend seeking a more reliable and professional lender.

I attended Preferred Rate's first-time homebuyer seminar last Saturday. I heard about it via a…read moreflier at an open house I went to in Oakley. These seminars are held on the second Saturdays of the month. I am in the early stages of planning to buy a home. I know some things, but definitely not everything and was looking to learn more. The seminar was very helpful with Rob in attendance who answered my questions about the loan process. He explained the different types of loans, programs, and everything about the process. They also had a realtor team in attendance to help explain more about that side of things. I would encourage those looking to be informed on the loan process to attend one of their seminars. I appreciated their time!

A good friend of mine referred me to Ranae when I was looking for a lender to help us with the…read morepurchase of a new home. She had a great experience working with her and highly recommended her. Ranae did not disappoint. She is easy to talk to, responsive, professional, and was always very open, honest and transparent. I felt like she truly cared about me as her client and gave me the best advice she could, even if it wasn't necessarily in her favor. She cares about her clients and she is good at what she does. I would recommend her to any friend or loved one as I know they would be treated well.

Ranae was outstanding in her service and support during our mortgage process, answered all our…read morequestions, was always available and very quick to reply back to all our inquiries, took time to make sure we understand all the intricacies. We were so pleased with her service, we ended up refinancing with her as well. The process again was smooth and Ranae was always there to help, answer questions. Highly recommended!

For years I was told I couldn't qualify to refi for various reasons and I all but gave up...until…read moreLiz and Land Home Financial Services Brentwood CA came along. Lots of back and forth and paperwork but Liz was on top of it throughout and able to get it done - and with great rates! Thank you Liz!

I had a great experience with Gina Butson, she was on top of all my stuff and keeping me informed…read moreof everything going on. She was so kind and had a great personality that kept things feeling light in some of the stressful times. I found the perfect place and closed quickly :) I would recommend her to family and friends. It was a wonderful experience.

Jeanine's service is defined as "excellence as the only standard"! She assisted me on my first…read moremortgage and this time the refi. She is very honest and transparent. Look no further, she is the real deal! I highly recommend her. Thanks Jeanine for all of your help!

If I could give Jeanine more than five stars, I would…read more Buying my first home at 63 years old after a lifetime of renting felt exciting, overwhelming, and at times downright terrifying. From the very beginning, Jeanine was so much more than a mortgage broker, she became a trusted guide through every step of the process. No question was ever too small. She patiently explained things I didn't understand, kept me informed every step of the way, and somehow made a very complex process feel manageable and even possible. Whenever a new document, underwriting request, insurance issue, or unexpected question came up, Jeanine was there with calm reassurance, knowledge, and practical solutions. What impressed me most was how deeply she cared. I never felt like just another client. She worked tirelessly behind the scenes, coordinated with my realtor, escrow, insurance broker, and lender, and always had my best interests at heart. I truly not only felt, but knew she was advocating for me throughout the entire process. Thanks to Jeanine, I am now the proud owner of my very first home. Looking back, I honestly don't know how I could have navigated this journey without her expertise, patience, encouragement, and unwavering support. If you're looking for someone who is knowledgeable, responsive, compassionate, and willing to go far above and beyond, I recommend Jeanine without hesitation. She helped make one of the biggest dreams of my life come true, and I will always be grateful.

Margaret is a rock star! She has helped me with not 1 but 2 refinances! The first refinance, she…read morewas able to help me get rid of my PMI. At that time, I knew very little about the process of going through a refinance, but she answered all of my millions of questions and taught me how the whole process works. She helped me not only to get rid of my PMI but kept my loan at a low rate. With my second refinance, she was able to find a loan that would give me cash back that I needed, and was able to lower my interest rate! She was very attentive to questions I had, even when her and her kids were sick at home with fevers! She knew I had a crazy schedule, but she would answer my questions at all hours of the day and night, sometimes responding to emails at 1 am after I got off work! With both loan processes, she kept me in the loop of what was going on at all times, letting me know when rates locked, when funding was going to happen, etc. She made the process very simple and easy both times. I was able to send most of the paperwork over their secured network, so I could send documents whenever was convenient for me, which is perfect because I do not work normal hours. After the process she even left a little gift on my porch! I definitely would recommend her 100 times over for any of your mortgage needs! Thanks Margaret!!

My wife and had no idea how the process of buying a home worked. For our first meeting with…read moreMargret, she met with us early in the morning, on Labor Day no less! She explained the process in a way that we could understand and we began looking for our perfect home. What followed was a series of calls and questions, often after working hours. Margret always responded promptly, even at night, sometimes in the middle of dinner. (Sorry Margret!) Today we are very happy with our dream home and recommend Margret every chance we get.

Everyone was delightful. The Branch is clean and there was not a long wait. I do think Tellers…read moreshould be in a traditional protected area.

When was the last time I opened up a back account? Its been so long, I reckon about 15 years ago. I…read moream glad that I decided to open one with Travis Credit Union. Although the wait was substantial because there was a lot of customers, the process was very smooth and informative. I chose right to bypass the online application because the person that helped me was very friendly with lots of information about the different accounts that were available. Like Patelco, my first CU, Travis offers great services without the bloat of your regular banks. Solid 4-stars with my first interaction with Travis Credit Union.

The O'Malley Team is great because they are organized, they have strong values, and they have the…read moreambition to get the job done! I love this team! Grant Inaba #GoodAgent

I wanted to write a review for this lender because I just moved into my forever home four days ago…read moreand they are the ones who made it happen. I actually was working with another lender in the Brentwood area last year and they were very dismissive and ultimately, they could never get me funded. I had a couple issues that were holding me back like low credit score and past taxes. But Rob and his team were very creative - they put together a game plan and I was able to move in within a short time! I'm telling you - there is no way I would have been able to get funded right now if it weren't for the O'Malley team and their ability to overcome the obstacles. Home buying is a very stressful experience. I personally didn't even want to buy a home for this reason. I thought it was going to be way too hard, unachievable and way too stressful. But Rob and John W. were exceptional. I explained my concerns and what happened with the last lender and they said they'd take care of everything. They were able to help me get my score where it needed to be within a few short weeks. I can't say enough about this lender and I'm so thankful I had them. If I had to give them a grade, it would be 105%. A perfect score plus extra credit because that's exactly what they're worth. Thank you Summit Funding!

I have been a Patelco member since 1987. I have never had any issues with my money and/or any of…read moretheir services. All the staff have been extremely nice! I don't understand some of the negative reviews. Today, my husband and I went to this Patelco location to get documents notarized. I remember Patelco gives free notarization to members. Alex Sanchez, Branch Team Lead, helped us with getting 6 documents notarized. Alex was so helpful from beginning to end! He was pleasant, helpful and patient. This young man deserves more than this review! Come visit a Patelco branch. And if you happen to visit the Brentwood, CA branch, see Alex Sanchez. He can assist you with all your banking needs!

Patelco deserves a 5 star rating. I have been a member for about 10 years and my experience with…read morethe branch, online and on the phone has been top of the line service. Even when they shut down access due to the cyber attack, I appreciated what they did to protect our accounts.