Nathan and his team are awesome. They all are professional, and do a fantastic job in getting the…read moreloan done quickly and stress free. Thank you all very much. You guys rock! Stacy Montalvo RN,

Doing business with Nathaniel with Zoom loans a total success again! He is fast, accurate,…read moreknowledgeable and professional. This time around I was in a bind - we closed my loan in 10 days! Yes 10 days! Well I started my loan months ago but decided to pause it - but again I found myself in a difficult situation and called him and in 10 days my loan was closed. I would highly recommend Nathaniel for all your home loans - oh and he answered the million questions I had even though I closed so many loans with him - quickly and accurately! Thanks for all your help Nathaniel- again! Wishing you continued success!

The worst experience possible. Where do I even start. I…read moreguess plain and simple, Ana doesn't know much about home loans. First Ana was giving us incredibly inaccurate expectations of loans we could use. She didn't know that loans were different based on a stick built home vs a manufactured home. This is huge change of interest rate from what she has originally quoted us. Next as rates were climbing rapidly, after several percent increases, Ana asked us if we would like to lock in the interest rate. Where is the common sense and common decency? Integrity? She clearly doesn't care about her customers. We found the home. Made the offer. Got accepted. In contact. Our interest rate we locked in at was feeling good but tight. A week before closing Ana realized a huge detail SHE overlooked. We didn't actually qualify for the loan she had us ready to sign. This was after several docusigns had been signed and thousands off dollars had gone into contract. Now we either lose our down payment or are forced into a loan with a higher interest rate by a whole percent more! Ana doesn't know simple math. She tried telling us several times that this monumental mistake she made would only cause a $30 change over the life of the loan it's over $210 per month price difference. I spoke with John the manager and he was nice enough but no help. It's insane to me that a company like this even exists. How can they put their customers in the position of losing so much by mistakes made by their employees and have zero accountability? Save yourself a ton of time, money and headache and go elsewhere.

USE SOMEONE ELSE! We…read moredecided to use them (we were the buyers) because the seller was offering a credit if we did. In the end..it was NOT worth it. Bad communication, seemed as if every corner they were trying to force hidden charges to the buyer. BAD experience, lack of communication within their team and the seller...felt like they were only trying to make a buck at our expense (elderly on fixed income) Even the inspectors, repair cos. involved were frustrated with them. So glad we are done with them.

Sometimes, when you see reviews on Yelp and most or all of them are 5 stars, you wonder if someone…read morepaid all their friends and relatives to write reviews, LOL. In this case no need for doubts, Chris deserves all of the 5 star reviews. He made the whole process as painless as possible and was super responsive when any questions or issues came up. Highly recommended!

We are closing on a house this week and had to share our fantastic experience working with Chris!…read moreFrom start to finish, he made the entire process feel easy and seamless. Chris was always responsive, communicative, and proactive about keeping us informed at every step. He answered all of our questions quickly and clearly, which gave us so much peace of mind during what can be a stressful process. Beyond that, he's just a genuinely personable and kind person, just an absolute pleasure to work with. We're so grateful for his expertise and support, and wouldn't hesitate to recommend him to anyone looking for a smooth, efficient home loan experience!

Michele is an amazing realtor. She is punctual, realistic, reliable and so much more. She handled…read moremultiple home transactions from selling to buying. She always followed through quickly and kept me in the loop every step of the way. She is highly recommended. Thank you again Michele for all you have done you are the best. She truly values her clients.

Updated review. I…read morehave used Michele to buy and sell my homes for a total of 3 times now. I will never use Michele again because she is money driven and does not look for the greater good of her clients. Rewind time about 5 years ago when my husband and I were young and we just had given birth to our baby. Michele boasts she is family oriented and her work ethic is for the good of her clients. However, the home we were looking to buy was built in 1953 flat roof with tar and rocks as the roof. Michele ordered our home inspection a man who just briefly looked over our entire home and said it was pretty much good to go. I understand as new home buyers, you should do some research before buying a home and being Michele's client definitely was an example. The next rain season, our roof had major issues and was leaking. When I hired a roofing company to take a look he was appalled how our roof passed inspection. I asked Michele who stated the report said the roof only required some new rocks on certain areas. Fast forward this year, we were buying another home and this time my husband's parents were involved. Michele ordered a thorough home inspection but only requested the seller to fix the mandatory issues. When we moved in, the home was still filled with the old owner's junk. Michele told my father in law she would get him a Home Depot card to fix all the other issues with the home. However, she sent us a box of fruit. Michele was unable to answer me when I asked several times why she only ordered a visual inspection of roof. She never advised us or helped us to obtain a thorough roof inspection of our older home. The roof damages were over $20,000 and we sold that home at a lot lower value. I believe Michele intentionally did not order a thorough roof inspection as young, ignorant first time home buyers, we would give her a sale. I find it hard with Michele's time and experience as a realtor, she would over look or forget to order a thorough roof inspection.

I was referred to Alex by my Real Estate Agent back in 2008 when I was looking to buy my first home…read morein the Tracy area. Previously I had a very bad experience with a mortgage broker in the San Diego area so I was very hesitant to trust any of them ever again. I must say though, I was very pleased with how professional, yet personable, he was. He took the time to answer any questions we had and did a pretty good job of staying in contact with us throughout the process. A year later we refinanced our home through him as well and he once again Alex did a great job explaining the choices we had and what the resulting outcome would mean. I am completely satisfied with my loan and with Alex's service. Recently I referred some friends to Alex for their first home purchase ever and they too say that they had a very good experience with him. I would gladly recommend any of my family or friends to Alex.

This place doesn't know what they're doing. Sarcastically, you are better off doing your own…read moremortgage than this place. No commitment, no manners, no consistency. Hire people that want to do their job and take priority in doing business. The manager has failed miserably. Go get an education or I'll happily buy you some books "business for dummies".

We just worked with Charles and Alyssa and I couldn't have asked for a better experience. They were…read moreabsolutely awesome. Helped us and answered all of our questions. Very knowledgeable and the desire to help others is a high priority for Charles. Thank you Alyssa as well for all of your help. You guys rock!!

I was working with another mortage company in town and they were very slow almost seem like they…read moredidnt think i was serious about buying a home. I was referred to Charles at Academy Mortage by my realtor and thanks to Charles and his crew i now have my own Home.

This review is for our experience with HBR company. We are first time home buyers that purchased…read moreduring the Covid pandemic, while the market is hot because of the loan rates being sub-three percent. We found HBR through Dave Ramsey Endorsed local providers website. We are absolutely satisfied with the standard of service we have received from HBR, particularly from Yolanda and Eva who have kept us informed and updated every step of the way through emails, texting, and phone calls. Their response time and communication is first class. The procedure and efficiency is flawless, and we really appreciate the thorough explanation of each step of the process (A true heart of a teacher). Yolanda knew exactly what type of property we were looking for and found it on the first walk through (We had sorted through several homes virtually which HBR is great about). Moving from the Bay Area to Tracy, CA we expected this home purchase was going to be very stressful but things were actually very smooth. We have certainly landed on our feet to find such a gorgeous and well presented property which is also backed by professional and efficient individuals who have made the process as easy as you can imagine. We cannot thank Yolanda and The HBR team enough for their help and professionalism throughout this process, and we cannot express how much we can recommend them. They have been absolutely faultless to this point so we have high hopes for the rest of our journey! Thank you Yolanda, Eva, and the HBR team!

Sandra Guitron real estate agent was professional and very detail oriented. She made a complicated…read moresell and buy exceptional experience. Hughly recommend.

The timing was wonderful, the representative was knowledgeable, professional, and extremely…read moreexperienced in the field that she was assisting me with. She showed me things about my credit. I never knew or understood, she help me understand how to get to the next three levels, and I was very important for my new business. I simply appreciate Monica, for all she did to assist me with my business venture.

Monica honestly is AMAZING! She was super helpful throughout the whole loan process! She made sure…read morei was comfortable along the way

I want to thank Cynthia for all her help on helping us purchase a home and walking us through the…read moresteps for a first home buyer. Steve was excellent with helping understand my loan for FHA. As far as Real estate service they are by far excellent. Her staff is Understanding, patience, knowledgeable and do what is in our best interest. Thanks Platinum One Realty . I'll be refering my friends and family.

If you are looking for a property manager look elsewhere. Cynthia has been nothing but unreliable,…read moreunprofessional, and disloyal. There have been numerous occasions that have proven this to be true. When it came to coming out to my property we would schedule times and she would have an excuse on so many occasions as to why she could not make it. Whether it be the rain, wind, someone constantly in the hospital or constantly sick etc. The amount of times she cancelled was absurd. When a tenant was needed for the property and prospective tenants needed a walk through she would show up with her young niece who would sit there while tenants were shown the space. I understand family issues but this happened on numerous occasions and it looks extremely unprofessional. She also let a tenant get out of a lease months early and when it came to fixing damages she wanted to take the easy way out and sympathizing with the renters instead of the owner. It's her job to find a contractor to fix them as well and she couldn't even do that. She'll add way more to your stress than what it's worth.