Stopped in to pick out some fixtures for my bath reno. Never having renovated before, I needed a…read morelittle extra time and some explanation to find exactly what I needed. While the saleswoman did set up an online account for me, she mentioned that she had another customer coming in and therefore couldn't take more time to help me. I felt rushed and unsure about what I wanted to buy. There was no reason to have been so unpleasant. I was there for another 15 minutes and no other customer even came in. My shopping experience could have been dealt with in a more professional manner. Won't shop here again.

Stopped at this beautiful show room that had so much to offer. Sadly employees are lazy and not…read moreinterested in helping you. I finally approached an employee and showed her the bathroom vanity I want with the bathroom hardware and light fixtures. I wrote down all my info , including address , phone number and email. She promised she will get back to me within 48 hours to quote the prices. It's been 6 weeks , never heard back. Very disappointing. I guess they do not need business.

It is one of the most uninviting stores my husband and I have ever visited. There were no prices on…read moreany item, so I can only assume they are looking for a specific clientele. Also, you have to make an appointment to be waited on. When we entered, there were no other customers in the store. Thus, we will never be back, nor would we spend any amount of money there. A total disappointment!

We looked here and at the other local Syracuse Bath center for our major renovation and I am so…read moreglad we went back here. Denise was very upfront and honest with us about delivery times and expectations which is why we originally went with Case. Empty promises were made there which threw a wrench into the project. We went back to Webbs and Denise saved our project, worked with us and her suppliers to deliver as promised. She called us when she set eyes on our Swanstone walls and we arranged a pick up. This place is worth the effort and ride. Great people, nice facility and honest. What a refreshing concept these days. We bought a Jacuzzi shower pan, Swanstone walls and an exhaust fan for the kickin shower. Thanks

One of the nicer Bed, Bath & Beyonds in the Syracuse area. I have been to this store on several…read moreoccasions and always find myself getting lost in the selection available in the store. This place has everything you need to furnish you Kitchen, Bathroom and most other rooms in the house. The staff is always very polite. Today my wife and I were stopping in to try and pick up some new bed sheets. We found a set we liked and my wife thought she had a 20% off in store coupon. Turns out her coupon was expired. However, the store manager was nice enough to print us out a new, valid one! Saved only a few bucks but those bucks add up don't they?? My favorite items to browse in the store are the kitchen knives. They have several higher end brands to choose from including Henkels, Wustof and Shui.

Yeah a big FUCK YOU to this specific BBB store and the entire company in general. I ordered an item…read moreto be picked up at the store that was a gift for my mom and was planning to pick it up before Christmas, and didn't have time to pick it up quickly because i am A HEALTH CARE WORKER who works overtime/doubles to help patients during this horrible pandemic. This company has the audacity to cancel the order after three days of me not coming to get it and mind you, they gave me no deadline to come pick the order up in the confirmation email or ANYWHERE ELSE. That was a big fuck you to someone who is busting their ass to take care of the community, and now I can't even have what my mother wanted for Christmas because they are all out of stock of the item in all stores in my area. I demand compensation!!!!!!!!!! NOWHERE, NOT EVEN THE WEBSITE OR CONFIRMATION EMAIL STATED THAT I NEEDED TO PICK UP MY ITEM WITHIN A CERTAIN TIME FRAME. This company should be grateful I even ordered from them in the first place! While the Rich company owners are raking in billions of dollars for the holiday season, I'm over here wearing 3 masks and working 12+ hour shifts to come and find out that the only thing that my mom wanted for Christmas was ripped out of my hands because it "wasn't picked up within 3 days" and cancelled with no heads up. Any good and respectable company would've called or notified the customer. A simple "you have one more day to pick up your package" would've been nice, because then I would have had somebody do it for me. merry Christmas to the bed bath and beyond company, that's why you're fucking going out of business .

Currently my go to place in Syracuse or fresh coffee. Great selection and i haven't been…read moredisappointed yet. Very fresh too. I have bought whole bean from all the local rosters in Syracuse, and put their coffee right at the top. Definitely worth a try and a pound. Currently drinking their Kilimanjaro dark roast. Excellent with an excellent bloom in my pourovers.

From the owner: We sell fresh, bold coffee which is roasted right here in our store. All of our 30 signature blends…read moreand straight coffees are roasted for a bold, rich flavor. We have a coffee for anyone, from light roast to a heavy french roast, Hyman Smith's has a coffee for you.

We had a great experience with Syracuse Tile & Marble. They patiently helped us throught the…read moreprocess of selecting material for countertops, then obtained the material and stored it for months while our job progressed. When it came time to measure, cut and install they did everything in a timely and professional way. Each piece fit perfectly and looks amazing, exactly what we wanted.

Extremely professional, knowledgeable. Dave was extremely helpful choosing the tile at the…read moreshowroom, the tech arrived on time, measured the counters, and was very informative. Our installers, again were on time, did a perfect job. The experience with Syracuse tile and marble was great.

Support this amazing business. The best place in Syracuse to by cookware both modern and vintage…read more The space itself is a beauty to behold.

I haven't stopped at this place since they moved from downtown to their current location on Erie…read moreBoulevard. Nice collection of everything from Chef jackets and hats (Gift idea) to baking supplies. I knew I would find something I needed and I did. I purchased a perfectly sized cookie scoop, and unlike with Amazon shopping, there was a range of sizes to choose from. I also bought a small heavy duty spatula and grabbed a pound of Ethiopian coffee, freshly roasted. Prices are a little higher than Amazon, but shopping local has its own rewards. There is also an interesting section of the store selling Syracuse China items. Apparently, you can sell your Syracuse China sets to Smith's. Had a lovely time perusing the shelves.

If possible I would rate them at a zero. If you're thinking about renovating your kitchen do…read moreyourself a favor and look elsewhere. Cabinets to Go promises "more wow for less" but what you actually get is more delays, more frustration and no such thing as customer service. The cabinets are of very poor quality, even though they are sold as high end cabinets. But even worse is the Company's lack of customer service, I've experienced long delays with no clear timeline for resolution. Calling the Syracuse location is a total waste of time, messages are not returned. When you finally reach your contact her response is "there's no update". The standard line is their hands are tied and all they can do is send yet another email to the powers that be. These emails go unanswered. Cabinets to Go = constant delays, zero accountability and no customer service. Save yourself the stress, time and money, go with a company that values it's customer and delivers on it's promises. I'm unfortunately back again with another update on my ongoing experience with Cabinets To Go--and nothing has improved. What was sold to me as "high-end" cabinetry at a premium price has turned out to be anything but. The quality is extremely disappointing. In fact, the cabinets I replaced were over 20 years old and were far superior in both durability and craftsmanship compared to these new cabinets. The most pressing issue is a cabinet door that has come off its track. I am unable to fix it myself, so I reached out for support. I contacted the same contractor who installed the cabinets and is associated with Cabinets To Go. He informed me that he needs authorization from the company before he can perform the repair. That was seven weeks ago--and Cabinets To Go has still not provided that authorization. Since then, the only communication I've received is an automated email stating that a case had been opened. There has been no follow-up, no repair, and no resolution. My cabinet door remains broken. At this point, it's clear that the only time this company responds is when a negative review is posted. That is incredibly frustrating, especially after spending a significant amount of money on what was supposed to be a quality product. Take this as a warning: do not waste your money on Cabinets To Go products. The quality does not match the price, and the customer service is effectively nonexistent.

After spending almost 2 hours with the kitchen designer , and not really satisfied with the layout…read more, she said that's the only possible way to lay out my cabinets and appliances. Then she calculated the cost , almost $20,000 before tax ! I said I thought there was a big sale going on , she said not for those cabinets, only the custom cabinets. She then also told me the beautiful cabinets I loved were RTA cabinets . I couldn't justify spending over $20,000 on cabinets I have to assemble!

nice people, terrible product, price seems cheaper until you add shipping fees, then you get tile…read morethat doesn't match what you ordered and they tell you to piss off, they dont offer returns or refunds so i have 2000$ in tile piled up in my basement because it is unusable. Stay away !!!!!!

From the owner: ProSource of Syracuse is a home improvement store for contractors, builders, installers, designers,…read moreand their homeowner clients looking to complete a flooring, kitchen, or bath remodeling project. Housing everything needed in one location, ProSource offers the best products and materials, including carpet, hardwood, cabinets, countertops, and much more. We'll help you stay within your home improvement budget with low wholesale pricing, while our digital project management tools provide you with 24/7 support. Plus, you'll have a dedicated account manager to provide personalized service from start to finish. Browse our extensive product catalog, explore inspiring project ideas, and locate your local showroom on our website today.

The staff here is pretty friendly and helpful here. From remodeling our home to outdoors. Home…read moreDepot is easy and close to home. Mostly every household item you can find minus some plumbing fixtures ext. the price is using fair.

So the running joke is that the Home Depot has terrible customer service and associates hide from…read moreyou when you go there. I had to run to the garden center for something, and had the opposite experience. The staff member manning the entrance greeted me when I came in, and helped me find the item I was looking for. The aisles are a little wacky and he wasn't able to direct me perfectly, and I had to do some wandering and scrounging. Still, he was so nice and at least seemed willing to help, which is more service than I usually get in these kinds of big box home stores. I'm not super handy so I can't really weigh in on everything here, but the garden center was pretty nice.