Would give 0 stars if it was possible. To keep it short, this company attempted to extort me. 9…read moreMonths into a NEVER EVEN STARTED remodel the owner of the company called me for the first time in the most condescending tone and told me that i was "Fu&*ed" when i demanded a refund. Had a fraud investigation about this transaction and I won. This was a 7 thousand dollar transaction, they don't just "reverse" them 9 months later unless there's a DAMN good reason, trust me. Take my advice, 1, don't hire this company. 2, NEVER pay cash for any large transaction if you can help it.

If you are thinking about choosing this joke of a company for any of your Kitchen or Bath…read morerenovations, DON'T. Top Tier claims that they make remodeling "easy for you", that they are "committed to earning 100% customer satisfaction", that they "give every customer the attention they need", and that you can "count on us for Superior service at competitive prices". These are all LIES. Top Tier also claims that they ensure "that the products we order for your home are a perfect fit", and that when they send workers out that they "will arrive with everything they need to complete your project quickly and flawlessly." More bold-faced LIES. Top Tier will have you sign a contract, take your money, and give you the worst experience of your life. Top Tier Started the January 16th, 2023, and didn't claim to be finished until May 2023. The only thing that went right with this project was when in the first week they knocked out a small wall, everything else was a crap show. Just about everything went wrong. I will try and keep it short and stick to the major things. Top Tier did not make this an easy process. From the start we didn't receive communication from our "project manager" Charity. When we did, she would get an attitude and treat us like we were a nuisance. She would constantly forget to send the workers out to the job site. Several times she would not ensure the workers were sent with everything they needed to do the job. This is even after we had multiple discussions and would send links of the items, SHE asked us to choose. Multiple times me and my husband had to clock out of work to go and purchase items that were needed for the job that Charity was supposed to have done. We had to do this because according to her if we didn't then it would be several more days before she'd send anyone else out. We had to wait months for our bathtub to arrive because when it was ordered it was never communicated to us that it was on backorder, so we weren't even given the opportunity to pick something else that was in stock. Leaving the remodeling in limbo and our house a mess for weeks. Then the bathtub was lost for weeks because it was shipped to a bad address, to which when we'd follow up with Charity she'd either laugh about it like it was some hysterical joke or ask what we were talking about because she'd forgotten they lost our tub. So much for giving your customers the attention they need. We were also told several times that they would start on the bathroom by a certain date since the shower was in when it never was and so the bathroom did not start on time. When we ordered cabinets, we stressed multiple times that we wanted fully white cabinets. Instead, what we got were white and yellow cabinets. The kitchen cabinets along the wall did not fit and a whole section was completely missing. The island cabinets were hodge-podge sizes. Thankfully the guys actually doing the work were watching out for us. They seemed to be the only ones who cared to do a good job. We ended up having to fork out extra money for things to be done properly and professionally because Top Tier forgot about it. They were going to leave everything unpatched, unpainted, and nothing caulked and call it "complete" unless we paid more. Even though we asked all that be done in our consultations. We still have some cabinets that are yellow and white, but since we are now paid in full Top Tier is not going to finish fixing those cabinets. So once again WE are having to do more work on this remodeling job we paid them to do. At one point I had called to speak to the owner Ben to ask what was being done to turn this crap show around. However, Charity refused to let me speak to him and was absolutely unprofessional and condescending. Ben eventually spoke to us and said he'd take care of it. The most minimal attempts were made to remedy all the negligence. Instead of any type of refund we were offered some silly cruise that was only discounted and not fully paid. Why the hell would we ever want to pay more money on a cruise after cashing out more than what the kitchen and bath was worth after it being so badly handled!? What a joke. Not sure if that was in hopes we'd be bribed to leave a good review or their way of hoping we'd keep quiet. All of our friends and family saw and know what we dealt with. None of them will ever be using this company. If you are looking for incompetent service where you have to pay more than what it's worth for a job to be done properly, "quickly and flawlessly", a place where the "attention" the customer gets from the company is severely lacking and are treated like a annoyance, where you end up having to take off work without pay to work on the remodeling that the company is supposed to do, and it all be a hellish nightmare instead of made "easy for you"...then Top Tier Kitchen, Baths and Nightmares is just the place for you.

Was very happy and satisfied with the remodel of our condo in Branson. Good Life Renovations was…read morevery professional and willing to work with me and keep me on budget! Would highly recommend!

Having recently moved into the Nixa area we found our shower needed a redo. After searching…read morethoroughly the renovation landscape we found Good Life to be highly recommended. We could have not been more satisfied with project manager Alex and installation professional John for the excellence in work and integrity. Great communication in ever aspect of the project. We could not be happier. It was well worth the investment! Highly recommend them for your next renovation.

Walked into display room spent apx. 15 minutes viewing beautiful displays. Shower systems. sinks…read moreetc. NOT a single person acknowledged my presence or spoke to me. Guess they don't need my business.

We are in the beginning stages of an extensive home remodel in Rolla and had been shopping in…read moreSpringfield for kitchen and bath tubs, sinks, faucets, etc. We were heading home and saw the big Kohler sign and stopped in to a warm welcome by Ginger Clark. It was close to closing time but she was so patient, very informed of her products,and produced competitive prices. Definately suggest you give them a try when you're in the market for Kitchen and Bath plumbing fixtures or accessories. What a lovely Showroom.

This company put up my kitchen cabinets only 3 years ago, and now they are falling down. I texted…read morethem about this and they said there was no warranty and so they weren't going to do anything about it.

RL Building & Remodeling has worked with several local agencies to complete more than 100 minor to…read moremajor home repairs for lower income households in Greene County over many years. Their work is consistently high quality, they go above and beyond to respond to concerns, and our organization has always appreciated their willingness to bid on projects that no one else will. I would personally hire RL Building & Remodeling in a heartbeat.

These guys are awesome! Scheduled and picked up my old washer and dryer for free. Even hauled it…read moredown a flight of stairs at the apartment complex. Fast communication, excellent experience, highly recommend!

They picked up my broke, super old washing machine for free. It was still in my basement. Took them…read morejust a few minutes. Amazing!

Bad attitudes are us at Edge supply. Not to mention that they sold me a plumbing part that didn't…read morefit. I'm making one trip back to return the wrong part and will NEVER return. AM at the pats counter needs a new life.

I called to see if they could get a part for my bathtub and the guy on the phone was very rude. I…read morewould like to give my business to a local business but not when they are going to be rude.

I asked for new skirting. They were competent, quick, efficient, thorough, and polite. It looks…read moregreat. I'm very happy.

From the owner: Modular Home Repair, Residential Maintenance, Residential Remodeling and Repair, Commercial remodel…read moreand Repair, Plumbing, Flooring, Painting, Carpentry, Electrical, Gutters, Roofing, Siding, Decks, Garages, Utility and Storage Buildings, Vinyl Siding and more! We are the handymen that take care of your "Honey Do" list. A house is not a home without home maintenance.