I checked with Lincare to provide me with stationary and portable oxygen concentrators. I was referred to Oxygo a Lincare subsidiary. I spoke to Linda T. at the Lawrence Kansas office and explained to her that I wanted to acquire oxygen concentrators that I had a present supplier
(Inogen) but I was not happy with their services. Linda immediately told me what she needed to have before transferring my services to Lincare, she kept me informed all thru the process. Once the final paper work was received from my doctor I had my new equipment in 8 working days. The equipment was delivered to my front door, by a young man, who was completely professional thru out the process. I asked him to provide specific lengths of oxygen tubing and was assured they would be mailed to me asap. This company provided the same exact portable concentrator that Inogen one provides, the only difference is that the equipment says Oxygo and not Inogen. Also Inogen would not provide me a backpack with the rented equipment , If I wanted one( and I did) I had to buy it. Lincare provided the backpack as part of the equipment that came with the rental equipment. The real benefit to using Lincare's Home Oxygen to you is that if I have a breakdown I will not have to wait 24-48 hours before the equipment is repaired or replaced. Inogen just could not get me a replacement within a reasonable amount of time, mainly because they do not have local offices. I would recommend to anyone who is in the Belton/Killeen/Temple area and need oxygen concentrators portable or stationary under Medicare and/or Tricare , call Lincare/Home Oxygen 2 U, and they will treat you right. I also have high hopes that in the future when I need expendable oxygen supplies they will provide them in a reasonable time frame. I appreciate that Linda T. took the time to listen to me and was able to provide the equipment that I needed without a long delay. read more