I called this company 5 TIMES for an estimate, my issue pool repair, problem low pressure. Left…read moreseveral messages to NO AVAILABILITY!! Never a call back. if you can't call back a potential customer requesting your service.... I can only imagine how irresponsible your company must be.

Highest level of professionalism and knowledge about pools you will find. Quality, integrity, and…read moreamazing service

First off it took them coming out two times to be able to say if there was a leak or not. They…read morefinally came over to fix the pool leak, they said they fixed our pool leak, instead they made a mess with putty all over the place. It did not fix the leak and they have since canceled four appointment now to come back out and fix it. They are horrible and I do not recommend!!

fist day using certified pool and so far very impressed. laurel and Pedro came equipped with the…read moreright tools to work on my pool unlike the previous company which I will not name. Pray this exceptional service continues!!!! so far so good. Thanks Pedro and Laurel!!!

I had the pleasure of using this pool company to help resolve an issue with permits and inspection…read moreissues because another pool company left me high and dry. Ms. Belkis took on the job in order to help me in resolving the problem. Every time I reached out to her she would answer the phone, it was approximately a 3 month process. Today I finally passed the final inspection. Thank you again for your patience and support.

Before signing up with True Blue Pools, I did way too much research which almost made me change my…read moremind about constructing a pool because I read the horror stories associated with so many pool vendors and Miami contractors in general. Building a pool with True Blue, a small family run company based out of Miami, has revamped my faith in working with contractors. Belkis, and her family, could not have delivered a better product or provided better customer service. Belkis answered my calls at all hours of the day and always had a solution to my concerns. Hiring True Blue Pools was the best decision that I made. There is no reason to consider another pool vendor. I can guarantee you that no other pool company provides a better product or better customer service then True Blue Pools, especially when you factor in their reasonable pricing. I know this is true based on my extensive research.

This is the best pool contractor in town! I'm very glad that I chose them to build my pool and spa…read morein Miami, FL. They provided excellent, timely, personalized service throughout the construction and also made sure that I learned everything I needed to know to maintain my pool and equipment in optimal condition. I would highly recommend this company to anyone that is looking to build a pool. William

I've heard horror stories about contractors in Miami. That's why we took our time vetting the…read morecompany that would remodel our home. Alligator Construction certainly lived up to and exceeded our expectations. Rob and his team (Shout out to Mike, Napo, Zaca) are some of the best people I've ever met. One of my favorite things is that when problems arised (as they always will with remodels) Rob stepped up with a solution. It's been a few years since my home was completed and Rob is still my go-to guy whenever we need something construction related. Big thanks to Alligator Construction for being a stand up company

We worked with Alligator Construction to build my business location (anotherlevelfit.com) and they…read moredelivered 2 weeks ahead of schedule providing us with a quality job. 4 weeks later I hired them to remodel my house and same results, on time, quality and professionalism. Thank you guys and we look forward on working with you guys at our new location. Rafael Pino Another Level Fit

Tropical Oasis did an exceptional job remodeling our pool!!! From the start Wilson answered all…read moreour questions, and picked up every call! Wilson's goal was made clear to us -to make his customers happy with their work.. and so he did!!! His crew is top of the class, so professional and hard workers! My pool is beautiful, thank you Wilson and crew... job well done

This company is the best. I first used Tropical Oasis Pools after Wilma hit in 2005. They…read morerefinished my pool as it was terrible. Wilson is my neighbor as well as my pool guru. He just completed a refinish and new tile etc,etc. It turned out beautiful. Wilson is kind, knows how to please his customers and goes over and beyond. I love the way my pool turned out. My house is 53 years old and the pool looks better now than when I first bought the house in 1973. Thank you Wilson Puigh for putting up with me. You and your crew are amazing. Thank you again . Rose Marie Failla and husband Oscar.So happy that you are also my neighbor. Keep up the good work!

Horrible experience. Do not hire!…read more Poor quality of work. Installed tile on the bathroom walls applying thinset incorrectly. See photos. This resulted in tile falling off the walls. He was notified about the issue and refused to remedy the matter. . He also installed a window in the bathroom that cannot open. The installation was less than 6 years ago when I reached out to you last year. The tile was not installed within code, therefore no surprise that it is falling off the walls. This should not occur!

[Part 2] Jeff was…read moreconsistent with every wrinkle we ran in to. What irritates me to no end is when contractors do not give me options and just tell me that they will have to tear everything down, for example, and say they have to start from scratch which will implicate a higher cost. To me, those contractors don't have or even worse don't want to give solutions and would rather go down a path that would lead to disappointment. Jeffrey is allergic to disappointment and he will go out of his way to ensure he has given his best to explore all options. Jeffrey always assured me that this was my home and at the end of the day, I have to live with what I chose. Thank you. Yes 100%. I prefer this than being given no choice. I identified imperfect tiles where there were cracks and unevenness with the grouts and had marked them so they can be replaced. When I was away for work travels, Jeffrey ensured that the fixes would be done. After a week away from home, I come home to see that indeed Jeffrey followed through with his word. Jeffrey will ensure the project is finished top to bottom, beginning to end. Jeffrey will not cut corners even if it's easier for him and his team to. It is not in his bone to skip quality control. German is another MVP on the team and in fact he is an artist. All original floor trims were removed because I was trying to achieve a minimalistic look. German and his subs installed my European invisible doors and the last finishing touch to these invisible doors is compounding the wall seamlessly to make them "invisible". My past experience with contractors is that they use terrible subs who don't care and are simply new or just unskilled. German noticed that one of the doors was installed in a slight slant. For invisible doors, the line has to be perfectly straight vertical down and perfectly horizontal. No slants. He noticed there was an ever slight slant. He told the sub to reinstall the door, "I don't care, redo it, it is not straight". That is leadership and principle that German did not want to compromise. For the walls, watching the skills of German and another sub smoothly finish the walls with brushlike strokes, it's like an artpiece being put together right in front of you. German has an eye, and he corrects them himself or commands the sub to fix the quirks. You need this and every homeowner would appreciate this level of detail. At the end of the whole project, one of their subs had accidentally dropped his tool on my tile which made a small dent on the new tile floor. It was really unfortunate that this happened. I recognize that it was an accident and it is not a reflection of the quality work that MT team had delivered up until now. However, this could have left a sour experience for me had MT team just simply moved on because this project was now complete. This dent was not worth their time. The dent was so tiny about less than a quarter of an inch in diameter but the fact that it happened and that I could see the dent, it would forever bother me. Jeffrey assured me that they would fix this even when they had started other projects. Jeffrey and Julio had gone out of their way to make sure that they found the right colour to fill in that dent. They went back and forth from my condo to the hardware store 3 times in between projects to ensure that they had the right colour to fill the hole. To me, this was the final closure to complete the project. Miami brings a lot of hustling entrepreneurs to the market and unfortunately also comes with unskilled workers and many crooked business management which have been my past experiences with vendors and contractors. It has been a breath of fresh air working with MT Team; I can trust them. Renovations are never a linear smooth process and there will be moments that will require discussion and renegotiations. I can logically communicate and reason with MT team because Roland is logical and honest which you cannot do with the many crooks in Miami. I can trust that Roland can be honest in situations where the process has not been as planned and so would require readjustments to cost and timelines. I can rely on Jeffrey and German to ensure the level of work that their teams bring is excellent. It is up to you as the owner to do the quality checks as well. Not just on the contractor. It is up to the owner to communicate to the contractor not just complain at the end. Communicate to the contractor and allow the contractor to present solutions. Give them the opportunity to carry through their solution to the end. It requires both sides to work together to manifest beautiful work - both the homeowner and the GC. It's been my greatest pleasure to work with MT team and I look forward to working with them again in the future! Sincerely, Helena Kim

This has been the worst construction experience of my life. What was represented as a project that…read morewould take a few months is now over a year delayed and remains unfinished. I have spent hundreds of thousands of dollars, yet the property has been left with serious workmanship and electrical issues. Walls were damaged during construction, electrical circuits continue to trip, paid-for light switches were never installed, kitchen cabinetry that I paid thousands for is defective and visibly misaligned, and newly installed doors are already showing paint failure. These photos reflect just some of the current conditions. Despite this, both the contractor and their attorney are asserting that the job is "complete." This experience has been extremely stressful, disruptive, and disappointing.

Honestly, I have never witnessed a construction job so bad in my life. What they put my boyfriend…read morethrough was unacceptable. He spent hundreds of thousands of dollars with them and they left the job completely unfinished and in a condition that was extremely unsafe. So much stress was caused. It's unacceptable.