I love this store. Took my teen-aged daughter in to pick paint for her bedroom and she walked out…read morejust thrilled about what a nice place it is. Elizabeth, the color specialist (?), took such good care of us. And she was just lovely to deal with. We have relied on Steve and his good advice for years as we have painted and re-painted the rooms in our house. The difference in having a store like this, as opposed to having to google answers to my questions - to help out the folks at the big hardware chains - is what makes "shopping local" the treat that it is. Please be kind to our home town merchants. Not every visit is perfect (I read some other comments) but we are so lucky to have options outside of the big box stores. Small businesses truly deserve our support!

We spent well over $100,000 at Hingham Lumber for home reno materials, including a full set of…read morekitchen cabinets. Going to Hingham Lumber for kitchen cabinets was a horrible experience and a big mistake. The Hingham Lumber designer mismeasured for more than half the cabinets had them made wrong. Rather than fixing their mistakes, the HL designer and cabinet department manager stonewalled us and the manager subjected me to verbally and physically abusive behavior. Due to the HL designer's mismeasurements, an entire wall of cabinets was not long enough to fit the space. To avoid weeks of delay, we agreed to adjust the placement of cabinets in our kitchen rather than having these cabinets redone. Also, the upper cabinets on the same wall didn't line up with the lowers as they were supposed to. We had repeatedly told the HL designer our design and space required they line up. When, after installation, we found the upper cabinets didn't line up, the designer said that - regardless of what we wanted - she had deliberately designed the cabinets to not line up because it was "customary". Again, to avoid weeks of delay, we agreed to have only one upper cabinet at the end remade with an extended section on one side. Because of Hingham Lumber's mistakes our kitchen doesn't look as good as it should have. The HL designer also mismeasured three lower cabinets that had to fit together between a wall and a load bearing post. They were too long to fit in the space. She told us to have our contractor cut into the load bearing post to deal with her mistakes! The HL designer ordered a back panel for these cabinets that was too long, with completely wrong trimwork. The crown moldings for the cabinets didn't arrive with the rest of the order. The HL designer said she forgot to order them. Then it got worse. The HL designer scheduled a revisit to our home. When she came, she brought a man she introduced as the manager of the Hingham Lumber cabinet department. Together, the HL designer and manager tried to blame our contractor, and then us, for the designer's mismeasurements. I reminded them the HL designer was the person who measured for and ordered the cabinets. Then, the six foot four male manager (more than a foot taller than I) suddenly stepped forward to stand toe-to-toe with me. His face turned red, he shook his finger right in my face and he shouted that Hingham Lumber wasn't going to pay to redo the cabinets they had mismeasured. I told the HL manager to move away from me, but he didn't. My husband shouted at him to get away from me, but he didn't. I had to start to step forward to get him to step back and finally get away from me. The HL manager finally agreed to take responsibility to have 4 of the 11 mismeasured cabinets remade. He said it would take four to six weeks to deliver them. The HL designer had previously told us it would take two weeks for delivery if any items needed to be remade. I asked the manager if his longer time period was in retaliation for me refusing to accept his bullying. He didn't answer. A week later, when we'd heard nothing from the designer, we contacted her. She hadn't even ordered the replacement cabinets. A week after that, a Hingham Lumber employee called us. This HL employee wanted to know if we were going to file action against Hingham Lumber regarding their manager's behavior. This HL employee then said any idea the designer and manager had acted inappropriately was only my "perception". I told him there were witnesses to the HL manager's behavior. He then asked me what I wanted. I said I wanted Hingham Lumber to order the cabinets that had to be remade right away and give a delivery date so our contractor could schedule his time. I also said I wanted Hingham Lumber to reimburse us for our contractor's charge for having to install cabinets a second time. Hingham Lumber still didn't order the replacement cabinets we needed. In desperation, I contacted the cabinet maker, Tedd Wood, directly. I asked for Tedd Wood's help in getting the cabinets we needed. Within 48 hours of my call to Tedd Wood, Hingham Lumber finally agreed the corrected cabinets would arrive timely and gave me a delivery date. (Thank you, Tedd Wood!!!) Hingham Lumber has never reimbursed us for the extra contractor fee we paid for Hingham Lumber's mistakes. Instead, the store billed us for $700 (plus interest) for miscellaneous cabinet parts, including some which arrived long after the cabinets were installed. This amount is far less than the extra fee our contractor charged us for installing the cabinets twice. Neither the store owner nor any of the HL employees involved ever apologized to me for the verbally and physically abusive behavior of the HL manager. We're now considering whether to take action to collect the contractor fee Hingham Lumber owes us and more, since Hingham Lumber seems to care more about avoiding the consequences of their bad behavior than treating their customers well and fairly.

Has substantial deposit for fence painting and disappeared. The address listed for this business…read moreis not valid. Phone, text, email and app messaging unanswered since July 7th. Would not recommend.

I called to have a backsplash done in our kitchen. Was quoted a fair price and love that could…read moreaccommodated us on the weekend. Dave was easy to contact first on Facebook, then by phone and text. Joe and his son Joey did an awesome job. The job itself took two mornings to be completed and I was very happy with the outcome. Looks great! Will definitely call them next time for other projects.

We checked Home Depot & Lowes for an exterior door. Got estimates from both places which came in…read morearound the same. We weren't thrilled with the options without paying even more. An exterior door with two side lights, fiberglass with limited options was about $5,000 Our carpenter suggested that we swing by Cape Cod lumber. We talked with Eric. He knew what he was talking about. He has decades of experience and asked us what our "best case" door was. We gave him the particulars, he walked us through all of the options, until we had exactly what we wanted. Best part, it came in $1,100 less than HD & L. I thought it was going to be a higher price than the others. Highly recommend CCL & Eric, don't expect to pay more than the big stores. CCL has a great show room and vast experience with their team.

I recently bought my third kitchen from Cape Cod Lumber. Even though there was a small problem but…read morewas resolved quickly and better than I expected. The manager Stephen was great to work with. He took the time to hear my concern and was able to remedy the issue. He sent out an installer Charlie with his son and they do magnificent work. My wife and new born will be able to enjoy our new kitchen shortly after we finish the countertops. I am planning to do another kitchen in my condo and will be going back to Cape Cod Lumber. They have earned my respect and gratitude. I highly recommend their design team and products. Start to finish a great experience..

The service that Jon and Dan provided was superior. From when they came to give me an estimate to…read morethe day they did the work, they were very professional and friendly. Their attention to detail was impressive. The upper part of my chimney needed to be repointed and the crown sealed. They were thorough grinding out the joints, and they did an excellent job of filling the joints with mortar that matched the rest of the chimney (chimney looks like new). I highly recommend The Chimney King!

Highly recommend! John and his crew at the Chimney King…read moredelivered on time, exceptional service, within budget.  Chimney required a new liner and masonry repair, which was professionally installed and completed. The Chimney King will be our go-to source for all of our future fireplace needs.

I recently had my Gas fire insert serviced by New England hearth and home. Very pleased with the…read morework. Justin cleaned and serviced my unit. He was very professional and meticulous about his work. I am very pleased with the finished product. My fireplace has been brought back to life.

Just want to thank the folks at NE Hearth and Home for bringing my gas fireplace back to life. You…read morenever know you miss something until you need it lol. This is my second time using this establishment and am happy to continue giving them my business. Much thanks to Justin (technician) for his professionalism and gentle manner of working while servicing my fireplace. Thanks so much!

Self service for stones. I went to pick out a stone for a porch step. They dropped off stone and…read moreleft it in driveway. I had to place it myself.

My wife & I decided to have a patio built in our backyard this year, and our landscape contractor…read morerecommended that we make a trip to Plymouth Quarries to pick out the pavers. We went, and were blown away; not only by Plymouth Quarries' extensive selection of paving stones, but also their beautiful granite, and their customer service! We worked with one of their on-site representatives, who helped us choose the perfect pavers, which have given us a wonderful outdoor living space. I would recommend Plymouth Quarries to anyone looking for a wide array of materials & products for any project involving stonework or pavers, in or out of the house!

Eric just completed the job here at my house and I couldn't be more pleased…read more When I called Eric for his opinion and estimate on the project of flooring my finished basement, he was at my house within a few days. The estimate was fair and was not inflated as some contractors seem to do to people in our zip code. Before he started he introduced us to each crew member and we were off! I love my new floor thanks to Eric and his crew! Highly recommend!

Thank you Eric and his team for transforming our cracked tiled kitchen, hallway and bathroom to…read moreabsolute perfection. The Luxury Vinyl Plank flooring is gorgeous. Excellent craftsman's ship and hard dedicated workers. We highly recommend Pomerene Flooring.

I asked for my chimney to be what I thought was repointing. Unfortunately, it turned into a…read morerebuilding job both outside and inside down to the basement. They also did some work on the basement walls. The job ended up costing in the hundred thousands. WAY OVER PRICED! They kept adding on to the job and cost. A professional later checked the work and said the work was good but should have cost no more than a couple thousand. I notified the police and BB Bureau. Do no hire them!

I recently had some masonay work done my home. In my opinion this company grossly overcharged me…read morefor the work they actually performed. Please proceed with caution and do your research, don't be like me. I am from Massachusetts not Californa. They will scare you saying you need additional work. They take advantage of elderly home owners and scare them into thinking they need major structal repair, when they don't. Please do not engage with this companny. For the supposed structual repair they replaced 4 cinder blocks, that's it. It took one man all of approximately three hours to complete, in addition they did not match the existing cinder blocks.