Good store, wish they had a bit more variety and sales as well. Great customer service.read more

Maybe I'm unhappy because I'm a retired supermarket manager with 55 years on the job. But for…read moreheaven's sake, retailers, TRAIN YOUR HELP. I was in world market today. When I went to check out, the ONE cashier who was open, was having an issue putting an item through. Of course, it didn't occur to her that the line waiting to check out now had 9 customers. BE ALERT. IF YOU'RE HAVING AN ISSUE, CALL FOR BACKUP. Then the woman who came up to help, was just so out of it. She could care less that we were there. After the transaction, as she handed me my change, I politely said, thank you, to which she replied your welcome. NOT THE CORRECT RESPONSE. I always trained my cashiers to ALWAYS say THANK YOU, PLEASE COME AGAIN. After all, you're taking my money. You're the one who should be thanking me.

Hands down the most pleasant sales experience ever! When I walked in, my salesman, Shawn C. was…read moresuper pleasant and approachable. I came in knowing what I wanted, and he was not pushy at all. He was extremely knowledgeable in the products in the store, as well as products available online. He showed me around the products I wanted, knew every feature and color available for it, and all similar products. If you want a relaxed, no-games sales experience, I highly recommend asking for Shawn when shopping here!

I purchased the Bobs Obsession mattress and Ultra adjustable base from the Salem NH store…read more Generally happy with my decision however the delivery was enough for me never to shop there again. They broke a lamp that was in the family and for decades and was given to my wife from her mother. Over the bed there is a ceiling fan with four lights if I wasn't there they would have destroyed that also. The adjustable base wasn't adjusted properly and they had to take the mattress off again to lower the legs on the base. A blind man could see that the base wasn't adjusted properly. The demo was pretty much useless because the two guys could barely speak English well enough for a person to understand what they were saying. So no demo. Called Bobs to complain and they never got back to me. I should have gone to Ashley Furniture.

We renovated our kitchen and needed new appliances (refrigerator, range, microwave and dishwasher)…read more We looked at Moderno, as they were local and they had really nice offering and there website was great, and worked well. Jowi at the Salem office showroom was super nice and helpful. We decided on Thor Kitchen appliances and they are amazing quality, and priced very fairly. They do take credit cards but charge an extra % so we paid by check so no problem. The fridge came damaged and then took a while to get a replacment which was a bit of a pain due to supply issues but they communicated with us and we finally got the kitchen of our dreams completed! At the end, Victor gave us a nice gift, which was so nice and appreciated! I can not recamend Moderno enough! Excellent products and customer service!

We just started using Victor and he has been excellent to work with for repairs. Always on time,…read moredoes what he says and comes prepared to get the job completed. He and his worker were always masked and kept the appropriate distance. We will definitely use him again!

I've always loved the Pottery Barn aesthetic and have furnished much of my Maine home with their…read morebeautiful pieces. The Maine store has consistently impressed me with its friendly, helpful staff and great service. Unfortunately, my experiences at the Salem location have been quite different. The store itself is gorgeous, but the customer service leaves much to be desired. I've visited three times, and despite the store not being busy, no one greeted me or offered assistance. On my most recent visit, I waited at the checkout while one employee helped another customer. Several others saw me waiting but made no effort to help. When I was finally assisted, the staff member's attitude was dismissive and unhelpful. I ended up going to Crate & Barrel in Burlington instead, where I was warmly welcomed and received thoughtful decorating advice.

Ordered a dream deluxe recliner that is less than 1 year old. Power adapter stopped working. Called…read morecustomer service and they gave me a delivery estimate 5 months from now. Called back to get order expedited. It has now been 5 weeks and 6 additional calls and I STILL DO NOT EVEN HAVE A TRACKING NUMBER. Terrible quality and even worse customer service (including the supervisor who couldn't do anything to help). Avoid purchasing from these folks unless you want thousands of dollars stolen from you.

Gamal gave us five star customer service excellent experience. This is for the Salem location.read more

I purchased two beds at Ashley and was completely satisfied with the salesperson, Ricardo Heredia…read more My wife and I were greeted by Ricardo and he was very attentive and professional. He assisted us in finding the exact beds that we were looking for and answered all our questions. The furniture is great and so are the salespeople who are knowledgeable and helpful.

Lot of crap... we walked around all the booths and floors for probably 3 hours and ended up with…read morenot much to show for except for tired backs and feet. The things that weelrw unique and worth getting, even the things thag were mildly interesting were so over priced it made me feel like I wasted a day walking around here. It was an hour and a half trip so overall juice not worth the squeeze. Selection is a lot of stuff t hat looks like transfer station still good shed items... maybe 5-6 legit booths total of the 75 vendors. Check your records before buying almost all the ones I looked at were scratched.

Canal Street Antique Mall is BIG! Allow yourself time to puruse the cool things! Bring yourself a…read morecoffee! Eat breakfast/lunch ahead of time! Everything is tagged and priced. For the most part we're going the prices low-fair! Bonus!!! If you're on the fence, price won't be a determining factor most likely. If there's a piece on the pricier side, there's usually some kind of description for the why behind the price. They have roller carts like target ands hand baskets to hold your things. The winding staircase is beautiful. Great spot for a photo! Yes they have bathrooms! Easily accessible! We're still confused but there's the main canal street antique mall with 2 full floors AND across the parking lot is another space on the 4th floor. They're owned by the same people, we think... we loved both places!

I received an old family chair that I always loved but was in desperate need of new upholstery…read more Ace upholstery transformed my chair into a beautiful treasure. They are amazing to work with. I highly recommend their expertise to anyone!

Excellent selection and the sales woman was so friendly and helpful. She spent an entire hour…read morehelping me find exactly what I was looking for.

April 20, 2026 Based…read moreon the positive reviews I read about Joe's Discount Office Furniture in Salem, NH, I went to this family-owned business last week to purchase an office chair. Jake was friendly, knowledgeable, patient, professional, and thorough. Jake explained many options to me. In the end, I purchased an ergonomic office chair. I also highly recommend Joe's Discount Office Furniture.

I was in Salem to go to a specific store for an office set up. When they had nothing I looked in…read moreWaze I noticed Joes was literally down the street so off we went. The store was remarkable in the sense it is smaller yet almost every office set up you might want seems to be on display. We quickly settled on an L shaped configuration ac matching cabinet and well beneath our "guess" at the price. Two things that stand out. We paid for delivery and set up. It arrived on time and could not have asked for more professional a gentleman doing the installation. I had a minor defect ( from manufacturer-they would not have known) on the cabinet. Hard to see unless you are looking specifically for it. I texted Jake at the store, sent a picture and within minutes I had a response saying the part was on its way-that simple. It came in about 3days. Perfect response from a business. I am so impressed I will had Joe's to the list we have of business's we provide to the residents of our association. If you are looking for that desk or chair or anything for your office-I cannot recommend them enough. An outstanding local business.