Working with Teresa Carson was a wonderful experience. As I searched for a home in a new city,…read moreTeresa offered her wisdom and insight without ever trying to steer me in any one direction. She was not only professional and knowledgeable, but also thoughtful, forthright, and always respectful of my time (which was very limited) and my budget...also very limited. What really set Teresa apart was her sharp eye and honesty. She likely saved me from a serious financial loss (and potential health problems) by identifying a critical issue in a home I was ready to make an offer on. That alone showed how much she truly had my best interests at heart and not just to make a sale. Beyond that, Teresa was responsive, attentive, and a lot of fun to work with. Thanks to her, I was able to make one of the biggest decisions for me and my family with confidence and peace of mind. I highly recommend having Teresa on your team--whether you're buying, selling, renting, or even building a home.

It's unfortunate with all the good reviews for this place, we did not receive that same service…read more However, this is specifically about Michael Said who represents himself as part of this business. We were waiting on a house to move into and needed a temporary place to stay. Initially we felt fortunate to find this place as it was reasonably priced and we could rent it for six months. It was freshly painted but infested with cock roaches. Each time we notified Mr. Said, he did ultimately arrange for pest control. There were light switches that did not work, a closet door that would come off it's rails, missing drawer handles and we would find mice/rat feces in some cupboards in the kitchen. Mr. Said would have a maintenance person come out and fix things but typically not without multiple requests. But, we were only going to be there for a few months and we figured we would just tough it out. We barely unpacked since we were going to move again in a few short months. More than 30 days prior to our lease ending, we did notify Mr. Said that we would be leaving and not extend the lease. We also requested a "walk through" with Mr. Said. While he acknowledged the 30 day notice, he never responded to the walk through. On December 19th, more than ten days before the lease would end, we vacated the property but Mr. Said would not agree to meet. Ultimately, we left the keys under the door mat on December 21 as per Mr. Said's request. This was a full days before the lease was to expire and more than enough time for Mr. Said to walk through himself or with me to identify anything he felt should be addressed before the leased ended on December 31. But Mr. Said did not do this. On January 28, 2023 we received our refund and it was minus: - $150 for cleaning - $300 for "touch up paint" - $300 "yard cleaning & dead landscaping replacement" Given the constant cock roaches and rodent feces, I find the $150 cleaning to be excessive but we are not asking for that back. However, the place was newly painted and we never hung anything on the walls. There was absolutely not damage done to any walls that would necessitate any "touch up painting". The $300 is absurd and the lease specifically states "normal wear and tear expected". But there were no areas that needed touch up paint. It was winter when we moved out; Austin had just experienced several days of temperatures in the teens. You cannot possibly ascertain between landscaping that was dead versus dormant. However, there is no landscaping so I'm not even sure what they are claiming. There are two trees in the front and a big tree in the back. There are no shrubs, flowers or what they call "landscaping". While there might have been leaves on the ground, that's unavoidable at that time of year and no matter how often we could have cleaned up leaves from the trees, there would always be leaves. But there was no landscaping that arises to the $300 deduction Mr. Said took. I am a disabled Veteran who served 30 years for this country and it's appalling when people like Mr. Said take advantage of people. Again, I am posting this as Mr. Said represents himself as Realty Austin and for anyone who might do business with them, just to be aware of the practices of some of their people, specifically Mr. Said.

VERY BAD! They manage (probably own) a plaza on Austin Hwy. They have a hole nearly a foor deep…read morein their parking lot that damaged our car. Repeated messages to their office were not returned. (I did not reference what the call was about) I finally text a number for after hours and they refuse to call back. Once I told them they had an issue they told me to call my insurance company and "good luck". They could care less. They did not even bother to ask about the issue so they could fix it. They clearly don't care about the public or their own tenants. These are the kind of people that deserve to be taken to court. And they will be.

Stay far away they don't care. I have reported multiple safety concerns to them and nothing has…read morebeen done.

Most unreliable management company ever. Waiting for months for their answers. Not picking up phone…read morecalls, not responding emails. Not responding to the portal or deciding they are not fixing the issue. Very unprofessional

John Carroll is the best and most talented and passionate about what he does. He KNOWS Austin and…read morethe market here inside and out and this is what you want in a realtor who is helping you invest money in your primary or second home!!

Jared is the best of the best! He completely cares about his buyers, sellers, tenants. Look at all…read moreof his positive reviews. Anyone who would write negatively about him obviously has mental issues and is off. I just happened to go on his sight to write a review and noticed that one awful review. I've been working with Jared for 15 years and everyone I've ever sent to him thinks he is the best out there. Obviously the reviewer is not a credible human being. Jared has always treated me and anyone I sent with the highest respect. Grateful for him and shame on you Yelpyelp- made up name

Jared was fantastic to work with! Well informed, knowledgeable and always willing to help! I…read morewill recommend Jared to all of my friends and family when they decide to make a real estate transaction.

Marlena and team are fantastic to work with! We worked with Marlena to negotiate a lease moving…read morefrom across the county to the Austin area, and she made the process smooth for us from start to finish. From timely communication, professional process, and having things go exactly as promised and planned, it really makes a huge difference with a stressful move like this. Thank you to Marlena and team, we look forward to our new lease term with a great property management team like yours!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

Caroline helped us purchase our first home! As first time home buyers we had a lot of questions and…read moreCaroline was there to answer them all! She was so supportive throughout the process and listened to all our needs. We would recommend her to anyone who is looking to purchase a home. Thanks Caroline!

When we began our search for a home, we thought we were looking for a realtor. What we found in…read moreLaura Tomaszewski was so much more. From day one, Laura took the time to truly get to know us as people. She listened carefully to what we liked and didn't like, understood our goals, and took the time to learn what was most important to us in finding the right home. She didn't just help us search for houses... she became a trusted advocate who genuinely championed our interests every step of the way. Laura went above and beyond in ways we never expected. Every property we considered was thoroughly vetted, not only for its features and condition, but also for potential issues that could affect us down the road. Whether it was physical concerns with the property, deed restrictions, HOA requirements, or anything else that might impact our future enjoyment of the home, Laura dug deep and made sure we had the information we needed to make confident decisions. What impressed us most was the level of care she brought to the process. She evaluated each home as if her own family were purchasing it. We never felt pressured. We never felt rushed. We always felt protected, informed, and supported. Buying a home can be stressful, but Laura made the experience as enjoyable and stress-free as possible. Her professionalism, attention to detail, knowledge, and genuine care for her clients set her apart. She isn't simply selling homes... she's helping people create the next chapter of their lives. We are incredibly grateful for everything Laura did for us and would recommend her without hesitation to anyone looking to buy or sell a home. If you want someone who will truly have your best interests at heart, Laura Tomaszewski is the person you want by your side. Thank you, Laura, for helping us find not just a house, but a place we are excited to call home.

I recently closed a transaction with Independence Title with Chelsea as my Closer…read more There was delay due to the lender and my seller was reluctant or unhappy with postponing the Closing date. Chelsea and her team pulled off a miracle in a short amount of time. I highly recommend Independence Title & Chelsea . Thanks Prita Gujare Coldwell Banker Realty

My closing was seamless! Richard was great and actually made the experience enjoyable. The office…read morestaff was friendly and the snacks offered were an added plus!

I run a small fitness and martial arts studio…read more We were looking to expand, so I contacted my brother, who is a very well to do real estate agent in Seattle. He said he'd find me someone here in Austin that I can trust. This turned out to be Steve Shire. The things that I liked most about Steve are: 1. He is very accessible. That was big for me. From previous experience with another guy, I realized that I wanted someone who would constantly keep me updated on our progress. In fact, when I mentioned this to Steve, he told me that if there was any issue it would be that he would provide me with too many updates. That, to me, was a good sign. 2. He is thorough. He took the time to explain things to me, and he seemed generally interested in actually helping me get the best deal I could. I didn't feel like I was just another transaction. I felt like he enjoys helping people and he offered me suggestions and ideas for ways to save money on any future work that I have done to the place. 3. He is a martial artist and has helped a lot of others find a gym. Obviously this won't apply to many people, but if anybody else is looking to open a gym, it's nice to know that you're working with a guy who understands the ins and outs of what you need in a space. In the end, I got a great deal on a space close to my current location. Everything worked out perfectly.

Can't say enough good things about Steve as a completely trustworthy commercial real estate agent…read morehere in Austin. I had space to sublease and he went over everything, educated me on the ins and outs and what to expect. You know you've got someone good when phone calls are returned. You know then he's going to do the same when someone else calls who is looking for space. He kept me updated throughout. He showed up at the time he said he would - took photos, asked me questions and more. It was a professional experience and one I would repeat the next time I'm looking for commercial space. Highly recommend Steve when you're doing a commercial lease. I really could not ask for a better experience.

Lenny sold my house after my divorce and helped me over the years to buy 2 others. He is…read moreremarkedly knowledgeable and helped me out of a few pickels!

From the owner: You will not find many Realtors as a Member Of The Better Business Bureau; Lenny's BBB File was…read morecreated in 1997 and we have maintained our A+ Rating for almost 20yrs, closing hundreds of transactions with hundreds of clients!

When I finally decided to go ahead and make the jump into the world of homeowners, I was lucky…read moreenough to find Rodney Bustamante. It took him one day. Yes, seriously, ONE DAY to find my home. I told him exactly what I wanted, what area of Austin I wanted to live in and next thing I know we're in the car driving up to the perfect spot. He helped me get great financing, the best price and was with me the entire way, ensuring I understood everything. He got me a true zero money down home! I couldn't have asked for a better real estate agent. He truly is a 5-star! As a side-note, he also helps with apartment locating and rental home locating.

Rodney is a consummate professional and very experienced - he listens intently, answers all…read morequestions in a patient manner, and delivers above expectation. He is a great buyer's agent and advocate, and made our home purchase smooth and easy. Rodney provided insightful guidance that enabled us to make an offer that was accepted by the seller in the midst of multiple other offers. Rodney accomplished this while negotiating meaningful seller concessions that made us feel great about the deal that we negotiated - no small feat in the incredibly competitive home buying market in Austin. Rodney's assistant, Patty Williams, was also a critical part of our experience and provided insightful input and support that made us very comfortable every step of the way. If you are looking for a professional and highly experienced agent that has your best interests at heart, I highly recommend you engage Rodney Bustamenate and his team - you will be glad you did!