Covenant location. Okay limited parking. Very clean and affordable. For some reason couldn't set…read moreup WiFi. Recommend!

This was the cleanest, most organized place we have ever been to. We travel 6 months of the year…read moreand have been coming here for 3 years. Machines my be a little on the older side but they are clean and SMELL clean.... Out of ALL the machines we saw only ONE that wasn't working and there was a tag on it saying so. Plenty of washers and dryers. Washers $3.25-$5.00 and dryers $.25 for every 6 minutes. we dried for $1.25.. Quarters and they have a change machine, laundry supplies and something to drink...

The people that work there are amazing very nice very helpful. very clean environmentread more

Functioning machines in a range of sizes, clean establishment, and dryers that don't shortchange…read moreyou on time. The only reason I didn't give them 5 stars was the strong aroma of stale urine from the restroom. That said, they have a restroom which I don't think I've ever seen in a laundromat before so I think it balances out. When I need a laundromat I will return here.

This is an update of a prior review. Although the seamstress made a mistake and did not sew cuffs…read moreonto my slacks, they did (somehow) correct it.

I got married in June 2024. The bottom of the dress got dirty from being dragged around. My mom…read morebrought it to Nor'east Cleaners to be cleaned as they advertise themselves as one of the top wedding gown specialists on the North Shore. She picked it up last Friday and paid $280 and when she got home and noticed the issue immediately brought it back. The workers response was 'Oh, you didn't bring it in like that?'. No.... And even if we did, we brought it to be cleaned? She said a manager would be in on Monday and would call her first thing. No one did, so my mom called and the manager said she hadn't heard of the issue, but would check. She called back the following day and said it'd be soaking in their solution and would be ready by this Friday. My mom went to pick it up again and nothing had change. This time the worker said that sometimes their cleaning products don't work with expensive dresses. If this was true, wouldn't this be something they let you know BEFORE they take your dress? They said they'd give her a refund, but their check writer was out on vaca (as seemed anyone else she could talk to to get answers). That's it.... Now I'm left with a yellow dress that wasn't yellow before and Nor'east hasn't offered and applogy or a way to make things right. Very upsetting.

After paying $9 to use their largest machine, my load did not spin dry and was sopping wet. The…read moreowner did not offer to refund my money or reimburse my drying costs. Instead, he suggested that I let the load "air dry" outside.

From the owner: Rockport's community laundromat! Get it all done at once! Featuring all new Speed Queen Quantum…read moreTouch Washers and Dryers. Machines accept both coins and credit cards. We also offer fluff & fold services for residential and commercial clients. Safe, clean, friendly, local owned small business.

Spammers sending out unsolicited emails to individuals who have not requested any contact. I do…read morenot have a business and am not even in the same state.

Email spammers! I own a cleaning service in RI. They keep sending us emails asking us if we wanted…read morethem to stop by to give us a quote to clean our office. I politely told them no. Twice. I also asked them to stop contacting us as our email address must have gotten on their email list by mistake. They then started contacting us through the chat feature on our website asking if they could stop by to give us a quote to clean our office. You've got to be kidding me! This has gone from spam emails to flat out harassment. This is not the way to find new clients!

Our boiler had a soot blowback earlier this year. Sals was brought in by our insurance company…read more They showed up with around 5 people and literally swarmed all over our home. Therewasnoway to see what they were taking since they all went different directions. They emptied our closets and dressers. We had little idea what they took. No photos, lists or receipts. When they began to bring back our clothes, a LOT of items were badly stained and damaged. One expensive coat not only had several new stains but looked like a dog attacked it... giant rip. A brand new cashmere sweater, never worn, was torn and newly discolored. When we finally got back what they said was everything, we began to notice items missing. Many of them were expensive. Many hadn't been worn and still had tags. Sals was unresponsive for many weeks. They never provided an inventory, only got that provided by our insurer who sent us their invoice. Many items on that invoice were not returned! We lost $10k plus of our belongings not even counting the dozens of items damaged and severely stained. Horrible! Don't ever do business with this unscrupulous company!!!

I had a fire in my kitchen and my insurance company hired Sal's to take care of the fabric…read morematerials. Rosa called me s my representative and explained everything to me. The agent that they sent to pick up the clothing, curtains, explained the procedure and helped me decide what to send. The initial clothes (2 day returns came back on time. Because of my skin sensitivity the product that they used broke me out. I called and they rewashed ALL of my products that they just washed! No complaints, no ugly comments, just "Real Customer Service ". We were so grateful ! I wish that there were more stars to give. I will forever be grateful to Sal's. To the entire team working there, THANK YOU!!! You all know what Customer Service is.