Really disappointed. Dropped off laundry broken up into 2 categories: dryer and no dryer. The…read moreassumption, which was dumb on my part, was that the clothes that didn't go in the dryer would be hung (or at least dry...) but they weren't. Came to pick up today and they were piled on top of each other, wrinkled and still wet. Now I have to do more work in addition to what I would have done anyway. Not to mention, spend more time rehanging everything at home so it can dry properly. Wish I did not pay for this service. It was not communicated that they don't hang clothes. I guess it's my stupidity for assuming they'd be dry when I picked them up 2 days later. The ladies are very nice and working hard so I don't mean to disparage them, but I'm frustrated that I just paid for my clothes to be worse off than they would be if I did them myself and want to give anyone else thinking about trying this service a heads up.

Been looking for a nice and clean place to do laundry I live so close to this place but I choose to…read morego to a cleaner place sense i walk passed here and see a huge over night mess im surprised the health department hasn't showed up yet.

I used a standard wash ,dry and fold service. Pickup and delivery. Good price and in a timely…read morematter!

Really nice local laundromat with great staff. Went on a Saturday morning to wash our summer…read moreguests' bed linens including king sized sheets, mattress cover, blankets, headboard cover and comforter. A young lady working there helped us navigate which machines and settings would work best. They have extra large commercial washing and dryer machines which is why we were there. There is a quarter machine that takes only bills up to 20 dollar denomination so leave the credit card and smart apps at home. If you forget your laundry soap, bleach or softener there is a cash only machine as well. They offer a drop off and pickup and drop off service which is a great for those without cars or unable to walk. It's clean, has large screen TV and small vending machine with a few snacks all costing just one dollar!

Nice clean space. The express washers take cards so no need for coins if you want…read more Reasonably priced Dryers are efficient and work well

Best laundromat I've ever been to. It's clean, bright, and the only laundromat I've visited where I…read morehaven't seen a single "out of order" machine. I actually go out of my way to do laundry here even though I have other laundromats closer to where I live. This is also the only laundromat I've seen that accepts credit cards. They'll place a $25 hold on your account, but there's no hidden fees to use a card. They have change machines as well. Prices seem about average and there's several different size options for washers and dryers. All the parking spaces are close to the doors so you don't have to haul your laundry too far. They're open until 11:00pm every day (last wash at 10:00, last dry at 10:30) which is convenient.

"I had an amazing experience at this laundromat. Even though it's an unmanned location, the staff…read morewas incredibly responsive. When I realized we left some expensive items behind, the attendant called me back right away and went above and beyond to track them down. I'm so grateful--truly excellent service!"

On feb 22nd I put $7.00 in coin changing machine as I was putting in my quarters in machine #9 I…read morewas short one quarter. I went to go and get another dollar in quarters and when I came back it asked to put the $7.00 again and took my $7.00. I called that morning telling them what happened. No response. I went again on March 2nd to do laundry and remembered I never heard back so I called again left vmail no response then called again today when I was at a different laundry mat and guess what no response back. There is NEVER any attendant there on the weekends. You just list a hood customer. Very unprofessional to not call a customer back for weeks. Update: the owner contacted me stated that he called me back a few times but I didn't receive any missed calls. He stated he would venmo me back the money which I did receive. Thank you to the owner for getting back to me and reimbursing me. ​

I have been using laundromats for most of my life, and as most people know, if a washer or dryer…read moreisn't working, you never get your money back. Quite the opposite for Salem laundry. Any issues I've had, which is hardly ever, they have responded to the dropbox complaint and reimbursed the money right onto my laundry card. The prices are awesome. And the dryers super hot and not low heat. They dry everything, including towels, within the 24 minute cycle. If you have to do laundry, the laundromat, seek them out as they're pretty awesome

Clean, well lit, friendly staff. Good selection of machine options. Adequate parking. Good specialsread more

Unless you specifically ask for faster things are usually ready in around a week and always…read moreimpeccably clean. I've brought a few items over the years with various stains or dinginess that I couldn't get out myself and they've always worked wonders. To top it off the place is run by probably one of the nicest people imaginable. Prices I'd say are a a couple dollars higher than other places nearby based on what I've seen but for everything else I've mentioned it's worth it.

Service with a smile! I needed a couple of hems changed on my new jeans and the staff at Metro were…read moreso upbeat and efficient that it made a memorable impression. You don't get such high quality service like this often. The work was top notch and they even matched the original thread so the pants looked like they were perfect. The work was ready when promised and I had just as good an interaction with the counter staff when I picked up my pants as when I dropped them off. It only took a few days! The price was extremely reasonable. I'll definitely be back. Thanks!

Great place to get your laundry done! I've been going here ever since I've moved and I've never ran…read moreinto any issues. They have a variety of machines that all take quarters with only 3-4 washers that take card. I would love to see this place update their machines to allow more to accept cars because I'm not sure of how many people are always carrying quarters or cash. I've only used the card washing machines and they go for $5.25 which isn't bad at all! All the dryers cost a quarter so it really isn't much to get your laundry done. What I've noticed in all my visits here is that they have a drop off service where the employees will do your laundry for you and you can pick it up after a few hours! They fold everything too which is nice! I haven't used this service but I've seen several people take advantage of it. Additionally, there's a dry cleaner connected in case you need that done. What also hurts this laundromat (and why I give it 3 stars) are the hours. Back in my hometown, all the laundromats around me were 24 hours. This one is 7am - 9pm every day with the last wash being at 7:30pm. It was an awful feeling walking in the first time at 8pm and hearing "come back in the morning" but, rules are rules. Otherwise, it's a solid spot and the employees are friendly. I had a conversation with one of them a few months ago about the book I was reading. Hopefully they can modernize their machines and expand their hours in the future.

I would have posted this sooner but for some reason I was having a hard time posting , so here I am…read moretoday. Tuesday I went to do my laundry I had a question and needed some help so I went to get help from someone who works there well there was nobody working there. I asked someone else who was doing their clothes if they had seen anyone working there they told me the women had left in a taxi....the whole 40 mins I was there doing clothes she was no where to be found then I see she's finally back getting out the taxi at that point I was all set I no longer needed help ! I understand people get a lunch break but that was ridiculous.