Unless you specifically ask for faster things are usually ready in around a week and always…read moreimpeccably clean. I've brought a few items over the years with various stains or dinginess that I couldn't get out myself and they've always worked wonders. To top it off the place is run by probably one of the nicest people imaginable. Prices I'd say are a a couple dollars higher than other places nearby based on what I've seen but for everything else I've mentioned it's worth it.

Service with a smile! I needed a couple of hems changed on my new jeans and the staff at Metro were…read moreso upbeat and efficient that it made a memorable impression. You don't get such high quality service like this often. The work was top notch and they even matched the original thread so the pants looked like they were perfect. The work was ready when promised and I had just as good an interaction with the counter staff when I picked up my pants as when I dropped them off. It only took a few days! The price was extremely reasonable. I'll definitely be back. Thanks!

I have been using laundromats for most of my life, and as most people know, if a washer or dryer…read moreisn't working, you never get your money back. Quite the opposite for Salem laundry. Any issues I've had, which is hardly ever, they have responded to the dropbox complaint and reimbursed the money right onto my laundry card. The prices are awesome. And the dryers super hot and not low heat. They dry everything, including towels, within the 24 minute cycle. If you have to do laundry, the laundromat, seek them out as they're pretty awesome

Clean, well lit, friendly staff. Good selection of machine options. Adequate parking. Good specialsread more

Great place to get your laundry done! I've been going here ever since I've moved and I've never ran…read moreinto any issues. They have a variety of machines that all take quarters with only 3-4 washers that take card. I would love to see this place update their machines to allow more to accept cars because I'm not sure of how many people are always carrying quarters or cash. I've only used the card washing machines and they go for $5.25 which isn't bad at all! All the dryers cost a quarter so it really isn't much to get your laundry done. What I've noticed in all my visits here is that they have a drop off service where the employees will do your laundry for you and you can pick it up after a few hours! They fold everything too which is nice! I haven't used this service but I've seen several people take advantage of it. Additionally, there's a dry cleaner connected in case you need that done. What also hurts this laundromat (and why I give it 3 stars) are the hours. Back in my hometown, all the laundromats around me were 24 hours. This one is 7am - 9pm every day with the last wash being at 7:30pm. It was an awful feeling walking in the first time at 8pm and hearing "come back in the morning" but, rules are rules. Otherwise, it's a solid spot and the employees are friendly. I had a conversation with one of them a few months ago about the book I was reading. Hopefully they can modernize their machines and expand their hours in the future.

I would have posted this sooner but for some reason I was having a hard time posting , so here I am…read moretoday. Tuesday I went to do my laundry I had a question and needed some help so I went to get help from someone who works there well there was nobody working there. I asked someone else who was doing their clothes if they had seen anyone working there they told me the women had left in a taxi....the whole 40 mins I was there doing clothes she was no where to be found then I see she's finally back getting out the taxi at that point I was all set I no longer needed help ! I understand people get a lunch break but that was ridiculous.

I will only bring my dry cleaning here! They are friendly, efficient and very affordable. So much…read moreless price-wise than the dry cleaners in my town. They are also great with alterations and were able to accommodate me the same day for a hand sewn snap replacement. Today I brought in a dress because the lining hung down below the hem and the owner told me he would try to stretch and steam the dress to save me money. Nobody offers to do something like that these days! It worked. Go here!

Terrible service they kept my rugs for a week and when I showed up on the day I was supposed to…read morepick them up they hadn't even touched them. Then they told me they couldn't do them. No apology nothing just too bad

Great Service. Started in 2020 with them and they do a amazing job. Pickup and drop off no problemsread more

This is a wonderful laundry service. We are older and the thought of going down 3 flights of…read morestairs to do our laundry was daunting and probably dangerous. Finding R& B has been an easy, efficient answer. Bruce picks up our laundry weekly... we put it outside our apartment door in the early morning and it comes back clean and professionally folded in the same afternoon... right outside our door! Thank you Rosa and Bruce.

Really disappointed. Dropped off laundry broken up into 2 categories: dryer and no dryer. The…read moreassumption, which was dumb on my part, was that the clothes that didn't go in the dryer would be hung (or at least dry...) but they weren't. Came to pick up today and they were piled on top of each other, wrinkled and still wet. Now I have to do more work in addition to what I would have done anyway. Not to mention, spend more time rehanging everything at home so it can dry properly. Wish I did not pay for this service. It was not communicated that they don't hang clothes. I guess it's my stupidity for assuming they'd be dry when I picked them up 2 days later. The ladies are very nice and working hard so I don't mean to disparage them, but I'm frustrated that I just paid for my clothes to be worse off than they would be if I did them myself and want to give anyone else thinking about trying this service a heads up.

Been looking for a nice and clean place to do laundry I live so close to this place but I choose to…read morego to a cleaner place sense i walk passed here and see a huge over night mess im surprised the health department hasn't showed up yet.

This laundromat is indeed a clean, bright and helpful business. I rarely use laundromats, but my…read moredryer stopped working, so needed to dry a few loads.

This is an Amazing Laundromat. It's always clean,…read moreconvenient, has a beautiful view of Danvers River for you to sit out outside while waiting for your clothes to dry. Ralph, the owner is extremely polite with outstanding customer service skills . As soon as I park my car he comes right out to help me with my laundry. I have major spinal cord issues and trouble lifting laundry. When I come back to pick up my laundry Ralph always puts it back into my car for me. This is just amazing to me. My laundry always looks impeccable when I pick it up. Thank You Crane River