Well stocked. Knowledgeable staff. We use them regularly for affordable in good quality cabinets occasionally for windows

I had a very disappointing experience at Home Surplus today. My husband and I arrived around 3:10 PM, ready to place an order, but the customer service was completely unacceptable. There were several associates sitting at the desk engaged in personal conversations, some of which even included profanity--something that is highly unprofessional on a sales floor. We spent about 25 minutes walking around the store, clearly visible and ready to make a purchase, yet not a single employee greeted us or offered assistance. Even standing near them did not prompt any acknowledgment. It felt as though helping customers was the last thing on their minds. What made the situation worse was overhearing an inappropriate conversation between an associate and a male customer, which was not suitable for a professional retail environment. At that point, I became frustrated and decided to leave around 3:35 PM without making a purchase. No matter if a customer is spending a dollar or thousands, everyone deserves to feel valued and respected. Unfortunately, that was not the case here. I will be taking my business elsewhere and will not recommend this store based on this experience. read more

We were hoping for a great experience at Home Surplus! All initial interactions were great! The woman that helped us design our kitchen was great! Ordering was a long process, but very smooth. My husband and I ordered cabinets that were currently in stock in the warehouse purposefully because we were under a time crunch. All cabinets were supposed to be delivered on time together a few days after placing the order. Very little communication on when the delivery was going to take place. And then we were missing multiple cabinets (even though they were in stock) plus another badly damaged cabinet, which then needed to get replaced. We called multiple times and got the run-around concluding many phone calls with them needing to check inventory and will give us a call back. No callbacks were made. We were even denied speaking with a manager, when things just weren't getting resolved. 3 weeks after our initial delivery date we were able to receive all cabinets. Those that had to make the deliveries again due to a business mistake were very bitter and again not very communicative. Today, our contractors were to place the hardware on the cabinets. Come to find that the hardware that we received was incorrect. For the amount of money we paid for "in-stock" cabinets...was definitely not worth the headache of getting our order. read more

Great experience with Castle Wholesaler! They have a nice showroom with a wide selection of quality cabinets and vanities at very good prices. The staff was helpful, and the whole process was smooth from start to finish. Definitely recommend them if you're looking for affordable, well-made cabinets for your kitchen or bathroom. read more

Home Surplus - Wholesalers Near Me - Baltimore, Maryland

We just placed our order for kitchen cabinets; this process started four months ago with our first visit to the warehouse. Candace B helped us understand the differences in the many styles and created an estimate. Skip to 6 weeks ago when we thought we were ready to order - assuming there would be lead time to consider. Candace assured us that the choices we made a few months ago are in stock. She reminded us that the return policy gives us 30 days to return and if we weren't ready to begin demo, this might be the wrong time. Totally appreciate that small detail! she also remembered things we talked about two months earlier! Today, with a demo date in hand, Candace assisted us in the final order which consisted of multiple changes. I was floored that she remembered us again and also some of the important details discussed 6 weeks ago!! Candace B has vast product knowledge and excellent people skills. I will recommend Castle/Candace - she made it feel easy. There is also a second Candace who assisted us with scheduling the delivery as well as with information about the windows in stock as well as how to special order ours. I did not catch the last initial of this Candace, but she is also a treasure trove of information. Candace-squared - a winning combo to help pick and purchase cabinet and window surplus! read more

Great company. The owner does anything to help you out with a Problem. You can't go wrong they are the best in pricing and Customer service read more

This is the worst company to buy anything from. Sold us broken cabinets and will not exchange them. Dave was very rude and Ira the "Owner" was rude as well. Do not buy from this company!!!! read more

The Castle Wholesalers team was a joy to work with. The lady who did my design was so patient and helpful. The gentleman who pulled my cabinets served with joy and confidence and Rose, who was very kind and gracious, made sure that I had what was needed to get my project done. I highly recommend Castle Wholesalers for kitchen cabinets, windows and doors. Thank you everyone for making this project easy. read more

Ask for Dave! Great prices, efficient service and knowledgeable and personable service. All policies (returns, exchanges, measurements etc) are outlined throughout the store and in the forms you sign. They have brands and styles comparable to all the big stores without the exuberant pricing. If you're looking to pay reasonable prices for quality hardware this is where you should look first! read more

Absolutely horrendous service. DO NOT GO HERE. Zero stars. Order was not accurately fulfilled and required multiple inconvenient trips back and forth. When a product was incorrect, they refused to take it back. Terrible attitude, mean, and condescending man. If you cannot fulfill orders correctly in the first place, at least accept a return when it is WRONG. Cardboard packaging should not matter when the product was never installed, let alone touched. Bad attitude and garbage policies is NOT how to retain customers.. doesn't matter how cheap the products are. These people should not be in business. read more

Great cabinet!!! The service I received from Rose was amazing. She is very knowledgeable about cabinets. Andy was polite and helped load my cabinets. I always get treated like family by Rose and Andy when I'm there. read more

If you want to go somewhere with shit service from lazy employees who smoke in the store and deal with the rude owner who has no concept of professionalism, this is the place. Save yourself the headache and go to the Castle Wholesalers in Hyattsville, where they are more professional and courteous. read more

My husband and I had the best experience here! We found exactly what we were looking for and more! Our dream kitchen is now a reality thanks to Castle. The big box stores quoted us over $10k just for cabinets, and that was just for the basics, not all the extras we wanted. At Castle we found exactly what we were looking for at about 1/2 the cost! The employees and owner were super friendly and efficient. When we came for our second trip and knew exactly what we needed and we're ready to buy, the owner walked around with us and pulled all the cabinets for us. He gave us helpful suggestions and went over everything with us to make sure we got it all. And the few items that were out of stock, he said would be back in stock in just a few days (unlike big box store who take over 4 weeks). We are so excited to create the kitchen of our dreams and I tell everyone about this hidden gem! read more