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    Home Theatre Installation Service

    5.0 (1 review)
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    Updated over 3 months ago

    Services - Home Theatre Installation Service

    Home theater calibration

    TV mounting

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    2001 Audio Video - You'll be blown away at the sound of Bose

    2001 Audio Video

    (5 reviews)

    $$$

    I've been dealing with 2001 Audio Video for nearly 20 years now. The customer service has always…read morebeen good, so no complaints there. My main issue is with the merchandise itself. The world has changed and that holds true at any audio/video store. Cordless speakers, voice activation, "smart" televisions--they're all pretty much the standard now. And that's where the problem lies. I've bought two televisions and lots of different audio equipment from 2001. As each year passes, the equipment gets more and more complicated and unreliable. I'll try and watch my television and an unwanted pop-up message appears that I may be able to get rid of. Or maybe not. Fingers crossed it goes away on its own. As for my audio equipment, that's been an ongoing nightmare over the years. Sometimes my Sonos app and/or Sonos speakers work, often times they don't. Why? It could be any of a dozen reasons, but I'm not able to fix it. Does 2001 provide support? They can arrange for a man and his son to come and set up any purchases and fix what's not working. The problem is that this service isn't cheap. The last time they set up two new Sonos speakers for me it was less than half an hour making adjustments to the Sonos app on my phone. Total cost: $150. Everything worked! For two or three weeks. Then it didn't. My audio set up is as stable as a house of cards. Right now I have no reliable television and half my speakers don't work. Nothing can fix this. And the various problems are intermittent and thereby impossible to pin down and fix for good. If I arrange for the man and his son to come over every time things fail, they'll be over every other week and I'll be in the poor house because these fixes never last. The aggravation is just as bad as the cost. I'm not saying 2001 is worse than any other place. I'm just saying that this over-complicated and over-engineered new merchandise is unsound and unreliable. A permanent fix is impossible. So if you enjoy watching television and listening to music, don't get rid of your aging TV and trailing speaker wires. The old stuff works. The new stuff doesn't. I guess I'll listen to my clock radio.

    I have been in the store a number of times . I had one sales person left and never returned Evan…read morethough there were no other customers in the store. I understand with the number of products it is difficult to keep up on specs. I would how ever expect a audio sales man to at least know the brand name of the product and should be able to look at the speaker and know the difference between a 6 or 8 in woofer . Again I had one that was unable to do so. Say I do not know when asked a question rather than lie. I would pay twice as much elsewhere before I would purchase at Audio Video Eglinton Ave E store.

    Home Theatre Installation Service - hometheatreinstallation - Updated July 2026

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