Dr. Ratner never does any unnecessary test/procedure. She starts at the most likely situation and…read moreworks her way up if necessary. She is aware that vet medicine can be very costly and tries to keep costs down. She cares deeply for her patients. I have personally known her to go above and beyond the standard of good care. She is exceptional and tries really hard to get a good outcome. She is no-nonsense. In the event there is a bad prognosis, she will be straightforward with a grieving pet parent. She once said to me with a sad sigh: "They never seem to want to die a natural death." The girls at the front desk? Well, you have Lorri. She has a gruff manner, but if you get to know her you will be fond of her. She is not a phony and won't ever mislead you. She cares a great deal for the well-being of her patients. These women are often stressed by demands of their clients, who are also stressed. All other staff, I found, were always professional but friendly. Again, a huge love of animals. As you can guess, I recommend this pet hospital. I don't know any of the staff outside their professional dealings with me in the hospital.

The two women at the front desk (one with multi colored died hair) and the other with brown hair…read more They were here Saturday, maybe their usual day. They are beyond rude. I had a 1:15PM appointment. It was 2:15PM and I had asked why I hadn't been seen yet. They told me it was going to be a while and a woman was here who hadn't been seen yet since 11:15AM. I told them that I thought that was very inconsiderate of my time. People have places to be. If they knew someone was here since that time and wouldn't be seen for multiple hours, why wouldn't they have called the other patients to let them know to come in later or to reschedule. They clearly knew this for multiple hours. They were dismissive and acted like they couldn't care any less. Island Park Animal Hospital does this consistently. The receptionist are completely rude and Dr. Ratna is not someone who is personable and you feel as if the questions you ask her, only annoy her. The other vet who is here is great. Very personal. I can't believe people that call themselves employees and business owners that provide a service behave like this. Terrible

Thank you to the whole staff for taking such amazing care of my girl Bailey.. I have been coming…read morehere for 20 years and the doctors and the staff has always been professional, kind, and caring. Gabby one of the vet tech stayed in touch with me because she knew I was nervous about Bailey surgery and she made sure to ease my concerns... The front desk is always so nice, kind and considerate. All the vets on staff have always gone over and beyond for my dogs... Especially Dr. Geltman.. thank you all so much

We took our dog there and was told she needed bloodwork, an echo of her heart. Called for results…read more4 times and then again for clarification. Haven't been called back. They recommended an echo ($$$) but we can't find out if her blood results are normal or not! Very disappointed, especially when I read all the great Yelp reviews!

My fur baby was sick diarrhea and vomiting I called my vet and was referred to urgent vet I called…read moreand made a same day appointment. Nice office the staff was great. Quick service as soon as I checked in I was taken to the exam room. Thorough examination my dog was given medications and a cute certificate saying best dressed. The next day I did receive a phone call to see how my fur baby is doing. Excellent care.

I had to take my dog, Chloe, to this emergency animal hospital, and I couldn't have asked for…read morebetter care. From the moment we arrived, the staff treated Chloe like a princess and made us both feel so comfortable during a stressful time. The doctor and entire team were compassionate, professional, and truly cared about her well-being. What made the experience even more special was that they called the very next day to check on Chloe and see how she was doing. That thoughtful follow-up showed how much they genuinely care about their patients and their families. The hospital is spotless, well-organized, and it's such a relief to know our neighborhood has an emergency clinic we can trust. I'm incredibly grateful for the excellent care Chloe received. Thank you to everyone who helped her!

I've brought my cats here ever since I was a kid. The staff is exceptional and friendly, the…read moretreatment here is top notch with impressive technology. It's always clean, and Dr. Saslow is extremely smart; he pinpoints issues with bullseye accuracy. He's good at summarizing to give practical advice, but will be extremely comprehensive when necessary.

We have been bringing our dogs here since I was a kid. Now as an adult, I have brought all 4 of my…read morePomeranians here to Dr. Saslow for their care. Dr. Saslow is a great vet. Our dog Biscuit had many health ailments over her lifetime, and Dr. Saslow was so thorough with everything and provided her the best care possible. I truly believe she lived a longer life due to the advice and care from Dr. Saslow. I simply would not trust any other vet with the care of my dogs. I believe Baldwin Animal Hospital to be the best Veterinary Office around.

Dr. B knows how to communicate with dogs better than anyone else I've ever met, and cares deeply…read moreabout keeping them healthy and happy. Combine that with his 30+ years of experience, and his ability to explain complicated medical issues to the dogs' owners, as well, and you have the perfect vet. I wouldn't dream of seeing anyone else.

Dr. B and his staff are the most professional compassionate people I have ever met. Having known…read morethem for over 20 years they never cease to amaze me. We have been dividing our time between NY and Fl and came back recently when our beloved 12year old Cavalier Cooper experienced a cardiac episode that caused the most severe symptoms that we thought we would need to put him down. We called the office and they immediately squeezed him in and he was given the most extensive care possible. Thankfully our fur baby is still with us and doing much better because of Dr. B and his staff! We feel blessed to have such caring veterinary professionals.

I suppose our parting was a long time coming. I called to refill a Trazodone prescription. Was told…read morethey'd call me back. They did, to ask a question, then said they'd call back again. I already knew this was gonna get fishy. Callbacks happened a couple times until finally they concluded that my dog needs a blood test to refill a Trazodone prescription. What? Since when? She didnt need one in the past. MONEY GRAB ALERT! Totally bogus information. Google it. Dogs dont require a blood test for a Trazodone prescription. Any time the visit was with Guzman, there was always "something we should consider". Take a sample of a bump and send to a lab. Do a full panel of blood test after she already had a clean bill of health (Oh but if you act now, we can get it for a cheaper price). Blood test to refill a prescription. Im sure he has an exclusive contract with the lab and is committed to filling quotas. That's how they work. Additionally, my neighbors had a sick cat last year. They asked me if I knew of a vet. I sent them to Assissi. Neighbors were told the cat needed to stay the night. Next morning, neighbors called to setup picking up the cat. Cat died. Initially was told the cat choked on his own vomit. Neighbors asked why didnt anyone help? They were told that no one stays there overnight. What? Then why did the cat need to stay the night? To make matters worse, they were handed a massive bill...all to have them kill my neighbors cat...from their first visit to Assissi through my recommendation. I was turned off from that story and was thinking of leaving then. Well after this Trazodone BS, we're confirmed to part. I can toss a stone in any direction and hit a vet, there are so many. Money grab tactics will lose in the end. Nothing bad to say about the front desk or the technicians. They were always awesome. Just stay away from their boss. Money grab!

I took my 6 year old English bulldog, Peaches, for an enema due to constipation on 1/15/26. She had…read moreone in August 2025 but needed another again. My husband dropped her off at 8:30AM, I get a text saying she is recovering around 2PM. 15 mins later my husband calls me frantically saying they are doing CPR on Peaches. I'm confused now since I recieved a text saying shes recovering. I call the vet and the receptionist also says they are doing CPR. I ask to speak to the vet, and the vet asks if I would like her to continue CPR. She informed me that have been doing CPR for 25 mins, at this point I realize Peaches is dead and I tell them to stop CPR. I asked why this happened, the vet responds with because shes a brachycephalic dog. My husband works only two blocks from me so we both leave work and head to the vet together. I'm crying my eyes out because Peaches was my first child, my husband is distraught but has to keep it together since we are driving. Peaches had no other health issues besides constipation, she should not have died. We get to the vet, the receptionist says sorry for your loss and points us to a room where they had Peaches body. The vet does not come to us at any point to say she is sorry or to go over the events as to what lead to Peaches untimely death. I shouldn't have lost my little girl. She went in for a simple procedure. This practice has no compassion and its all a money making business. See the attached photos to this review, the text message saying she is recovering (clearly she never recovered so it was misleading), the bill (for the enema which I have no idea if they did and the charge for CPR), and a picture of Peaches. I purchased her from a reputable breeder specifically so that she would not have any breathing issues. So in short, if you plan to take your pet there for a procedure that requires anesthesia, think again. You may leave with a dead body instead.

Dr. Ratner is really nice and helpful. She gets right to the point. At first I thought they were…read morea little high and then a friend of mine took my little dogs to the North Shore Animal League health clinic and they were actually a little more. It cost me about $350 to get both dogs a check up and vaccinated. They both needed ear wash and an ointment so maybe that was a little more than usual. I like the staff at Dr. Ratners too, they are all very nice and compassionate and enjoy working with the animals. It's a family type place.

I don't know what goes on with the women that answer the phone at Dr. Ratners office. They are so…read moreNASTY!! One lady answers the phone on speaker phone and she is muffled so it was hard to understand her and when I said "I'm sorry I can't hear you" she got aggravated and nasty and screamed at me! then she hung up on me because I yelled back and said obviously your on speaker phone so I can't understand you! I tried calling back and the phone was busy for a few minutes. I finally get through and another girl answers and I said I want to speak to who is in charge! She tells me she just stepped away (obviously its the nasty lady that yelled) I said "Oh how convenient!" I asked to speak to Dr. Ratner and she tells me shes not available (also how convenient) when I tell her how I feel about all of this she hangs up on me too!! SO DISGUSTING!!!! I'm a customer! I spend my money there and put my trust in the ENTIRE staff because I bring my pets there. No one should be treated the way I was just treated!! That jerk had me on speaker phone and because I couldn't understand what she was saying I get yelled at AND hung up on TWICE!!!! NOT GOOD FOR BUSINESS LADIES! There is enough misery in this world, keep yours to yourself!!

I love my dog and so rue the day I agreed to bring her here for what is tantamount to an…read moreevisceration to remove a BUCKETFUL of stones from her bladder (cystotomy). Although I am a physician I am not familiar with this procedure in canines, but apparently open incisions are used to cut into the bladder for stone removal. My. Baby girl was discharged in howling pain, which was traumatic for my sister who had retrieved her. She had to return her to demand appropriate pain management for the dog as she was only given gabapentin and Rimadyl (doggie Advil). Even women who have cesarean sections are given strong analgesia for at least 3 days postoperatively. My baby suffered for days. I called the office the following day to get information regarding her diet going forward, as bladder stones can definitely recur. Not only was I not given any information, but I was merely switched to another person who just asked for my financials to make payment for the "extra (much needed) meds." I was given a generic receipt, so my insurance denied the payment, and I was NEVER given the invoice for the surgery, which was almost 3k and paid in full up front. I sent an email requesting the invoice, and to date they refused to respond, so I will not be able to submit for the reimbursement. When my son called the office he was told that they "didn't know" about the insurance- even though it is on file. Although they claim they will submit, I don't have much faith that they will. Further, why was this not handled from the beginning before they tortured my baby? If a human patient is treated this way there are patient advocates & lawyers promptly involved. I guess things are different in Veterinary Medicine.... But animals deserve compassionate care, too. Some people love their pets more than their spouses. In addition, pet parents should be counseled regarding the operative course, what to expect, and how to manage their pets post-operatively at home. My family, and especially my dog, were traumatized by this experience. This vet got good reviews on Yelp for some reason; maybe they are acceptable for routine well care visits and minor illnesses. But if you have a pet with serious illness or require invasive or surgical intervention I encourage you to seek another Veterinary practice.

I have been bringing my Chihuahua to Worth Street Vet since 2019, and have nothing but great things…read moreto say. Are they potentially more expensive than others? Perhaps. But the care my dog receives here is top notch. The vets and vet techs have true compassion, the front desk staff is friendly, and I have not had one issue since coming here. My dog is very nervous and even though he isn't a fan of coming, all of the staff ensure that he feels comforted on his visits. I do believe the front desk submits insurance claims for the animal if you carry a policy, but I have always submitted on my own.

The Best boarding place In Long island!!! Our dog (Ginger)…read moreloves coming here , the staff is very professional ,polite and accommodating. Its always nice to pick up Ginger when she is clean and groomed. We know that our dog is in good hand when she is here and will highly recommend it to all.

PLEASE DO NOT TRUST THIS PLACE WITH YOUR ANIMALS -- I WORKED HERE AND SAW WHAT HAPPENS BEHIND…read moreCLOSED DOORS I worked at this animal hospital, and what I personally witnessed there was disturbing enough that I would NEVER bring my own animal through those doors. I feel people deserve to know what I saw before trusting this place with an animal that depends completely on them for care. From what I personally witnessed, animals were not being cared for the way people would reasonably expect from a veterinary hospital. Animals were not consistently walked, their areas were not properly cleaned, and basic care was neglected. I saw things that would make any responsible pet owner extremely uncomfortable. What makes it even worse is that I personally saw charges for services that, based on what I witnessed, were not actually being performed. People are paying for care they believe their animals are receiving, while I saw firsthand that the reality did not always match what they were being charged for. The anesthesia situation was especially horrifying to me. I personally witnessed animals die during anesthesia. I also witnessed situations where I was extremely concerned about the lack of direct supervision of animals undergoing anesthesia and medical procedures. The doctor was not always there supervising the animals, and I personally witnessed animals being left at the facility over the weekend. I also personally saw medications and supplies that appeared to be expired. Seeing something like that in a medical facility was incredibly disturbing and made me question the basic standards being followed there. And then there is the customer service. The woman who answers the phone was, in my personal experience, incredibly nasty, rude, and unprofessional. I personally witnessed and experienced behavior that I found dishonest and completely unacceptable when dealing with people who are trusting this facility with their beloved pets. I am not writing this because I read something online. I WORKED THERE. I WAS THERE. I SAW THESE THINGS WITH MY OWN EYES. That is why I feel so strongly about warning people. There is a huge difference between making a mistake and repeatedly failing to provide the basic care animals deserve. These animals cannot speak for themselves, cannot complain, and cannot tell their owners what is happening when they are left alone behind closed doors. If you love your animal, please do your research before bringing them here. Ask questions. Ask exactly what care is being provided. Ask who is supervising them. And don't simply assume that because you're being charged for something, that it is actually being done. After personally seeing what I saw while working there, I would never trust this facility with an animal of mine. Not my pet. Not my family member. Not an animal I care about. horrible, horrible horrible horrible horrible please do not send your pet here. I myself love animals and from the bottom of my heart I sincerely mean what I am saying because I am a witness to this animal abuse, and the way that they scheme people.

Dr B. and his staff are the most wonderful caring group of people you could want to have care for…read moreyour animal. Dr B. shows such concern and care every step of the way. I am so grateful to have him care for all my animals over the years . If you live in Oceanside or the near by area and have need for a Vet. def give him a call for an appointment. 5 STARS Fran Teri

Dr. B. loves animals like no one else. I don't think he has ever put our pets on the table: he…read moregets down on the floor with them and plays with them, all the while checking their vitals and administering meds and vaccinations. He has been known to sleep there overnight when an animal is sick. Two pieces of advice: if you are a new patient you MUST have your pet's records. The hospital will not admit undocumented pets because they are concerned for the other pet's health that are being boarded. Also, they are not cheap but you get what you pay for: if you are looking for cheap then you don't deserve to own a pet, period. Second, Dr. B will NOT put-down an animal unless its absolutely necessary, so if you are looking to kill your pet go elsewhere, and then live in shame.!