Dr. B and his staff are the most professional compassionate people I have ever met. Having known…read morethem for over 20 years they never cease to amaze me. We have been dividing our time between NY and Fl and came back recently when our beloved 12year old Cavalier Cooper experienced a cardiac episode that caused the most severe symptoms that we thought we would need to put him down. We called the office and they immediately squeezed him in and he was given the most extensive care possible. Thankfully our fur baby is still with us and doing much better because of Dr. B and his staff! We feel blessed to have such caring veterinary professionals.

Be prepared for aggressive upselling the moment you walk through the door. A representative will…read moreimmediately push numerous add-on products and services, driving your bill into the hundreds -- or even thousands -- for something that would cost a fraction of the price at a local vet. I strongly do not recommend this place and suggest seeking care elsewhere for your PETS

I had a wonderful experience with every staff member I interacted with when I came to this…read morepractice. I began using East Rockaway Vet in March because my senior cat was exhibiting signs of illness. Reception got me a same day appointment, and a few days later I received a card in the mail welcoming me to the practice. My appointments were always with Dr. Campbell who treated me and my cat with kindness, compassion, and truly cared about the wellbeing of my cat. She would call me to follow up in between visits, was amazing at breaking down bloodwork results and explaining possible prognoses, treatments, etc. in terms that a person outside of the veterinary field would understand. She also takes the behavior and physical signs of the animal into account. She doesn't just rely on bloodwork results and blindly prescribe mediation, which is what I dealt with at a different practice. During the 1 month while we were treating my cat, I was coming to the office about once a week, and during this time Dr. Campbell was going to be out for a week. She emailed me while she was out to check in on how my cat was doing, which shows how dedicated she is to the treatment of her clients. Unfortunately, my cat did wind up passing away, but not due to any lack of medical care. When I called the office to let them know, and to inquire about cremation options, reception was very sympathetic and Dr. Campbell personally called me to express her condolences. A few days after his passing, I received a sympathy card in the mail signed by all staff, even staff I had never interacted with. When I went back to the office 2 weeks later to pick up my cat's paw print, reception was again apologetic for my loss. I will forever recommend Dr. Campbell to any cat owner (she also treats pocket pets, rabbits, etc.) I told her in person that she was meant for this job and I really meant it. I know that together her & I did everything we could to try to help my cat and it has made my grieving a lot easier. Thank you ERVH!!

My dog suffered and eventually died because Dr. Selkowitz didn't pay attention to a lump that I…read moreshowed him. "Don't worry, we'll watch it". The lump grew and when I took her to The Animal Medical Center,in the city, it was too late. If he had paid attention to a lump, Kaleefi would have had a better chance not to suffer and would have lived!!'

These are truly some of the kindest and most caring people you'll ever meet! Dr. Sandra Popa came…read morehighly recommended by a friend, and I now understand why. Despite being fully booked for the day, they managed to squeeze us in the same day (at 5pm!) when my grandma's senior cat started straining in the litter box and peeing a little blood. The front desk here was so compassionate and accommodating - they understood it was urgent, while all other vets told us the earliest they could get us in was the next morning. Dr. Popa was beyond amazing and patient. She took her time to ask questions, go over the medical history, and explain everything clearly without ever rushing. You can just tell she loves animals and puts her heart into her work. Her compassion and calm demeanor instantly put me at ease. Their prices are also very fair, which says a lot about their values. All other places I called wanted to charge an astronomical amount. You can tell they really care about helping pets more than anything else. I'm so grateful we found Dr. Popa and her wonderful team. They truly go above and beyond, and we'll be clients for life!!

I rarely leave negative reviews, but when an animal's quality of life is at stake, I feel obligated…read moreto share my experience so that other families can make informed decisions. I brought my cat to this veterinary practice for nearly a year after she began repeatedly reopening a wound on her abdominal pouch area. From the beginning, I expressed concerns that the issue could be related to food or environmental allergies. Over the course of ten months, I spent thousands of dollars on appointments, testing, injections, medications, and treatments, hoping to find answers and relief for my cat. Despite all of this, my cat remained in a cone for almost ten months with little to no improvement. I was often given explanations that did not address the root cause of her condition, and when I called with questions or concerns, I frequently felt dismissed rather than supported. The communication and professionalism I experienced from both staff and providers were disappointing. They would never call me back or take DAYS to respond. I never experienced that elsewhere! The most alarming part of this experience was discovering that my cat had been prescribed a steroid dosage that multiple veterinarians later told me was significantly higher than what would typically be prescribed for a cat of her size and weight. I was shocked and devastated. Fortunately, I knew in my gut these steroids were no good. However, she has since developed diabetes and liver inflammation--both serious conditions that can be associated with prolonged steroid use. Seeking a second opinion ultimately changed everything. Another veterinarian referred me to a veterinary dermatologist who has been incredible. She thoroughly reviewed my cat's history, listened to my concerns, and has gone above and beyond to help her. What hurts most is that at no point did I feel there was transparency about the potential risks and side effects of the treatment plan, nor was there any acknowledgment that my cat's case may have required a specialist much sooner. Multiple veterinarians who reviewed her records expressed concern regarding the treatment approach. We were finally able to speak with Dr. Cedar, who admitted that he was not familiar enough with Tally's condition. He also claimed that we were supposed to wean her off her prescription medication, despite never providing any instructions, guidance, or follow-up regarding that process. Whenever I called the office with questions or concerns, it was nearly impossible to get assistance--staff would either tell me no one was available, leave me on hold for extended periods, or the call would be disconnected. Ps: One final frustration was learning that our family was supposedly eligible for a discount because both our cat and family dog were patients of the practice. Instead of proactively applying it or informing us, I was told that I needed to specifically ask for it. Disgraceful!

Beyond Grateful for Dr. Kamran Babamohammadi & The Whole Team at The Animal Surgical Center!…read more Finn's Surgery Our 10-year-old dog, Finn, had a scheduled surgery with Dr. Kamran, which we were incredibly nervous about. From the very beginning, Dr. Kamran was so incredibly kind, taking an immense amount of time and care to explain every single part of the surgery and the recovery process with us. To our absolute amazement, he called us every single night and morning after Finn's surgery just to check in on his recovery. That level of dedication is unheard of! Una's Emergency Care Then, just five days later, the unthinkable happened. One of our cats, Una, required an emergency cystotomy--and Dr. Kamran performed it on Memorial Day! Her recovery has been a bit more complicated since we found out she suffers from FLUTD. However, both Dr. Kamran and Dr. Infernuso took great care and time to explain the condition to us and guide us through it. An Incredible Support System It's been a very stressful few weeks for us dealing with the surgeries and recoveries of two of our beloved babies at the same time. But Dr. Kamran and the entire staff have been absolutely incredible! No matter the time of day or night, someone has always been there to answer our questions and ease our worries. A Huge Thank You! Thank you so very much to the AMAZING Dr. Kamran, Dr. Infernuso, and all the veterinary technicians, assistants, managers, and receptionists at the Animal Surgical Center! You all are truly wonderful individuals, and I'm forever thankful for all the care, dedication, and hard work you've contributed to Finn and Una over this past month. We are beyond grateful for everything!!

I really encourage you if you're reading this review (as I was last week seeking out the best care…read morefor my dogs concerns), to go ahead and give animal surgical center a call... Even though we still don't have a definitive answer to my dog Ricos issue, I wanted to take a moment to thank and commend the entire staff at Animal Surgical Center for truly being in a different class of care, customer service and kindness. I am not easy to impress, and I was blown away today by the attention to detail and follow through in which they treated me and my dog Rico. Dr. Infernuso should be commended on creating a culture that is truly felt and appreciated by his patients and pet parents. Where else do you hear a staff member remind the entire office over intercom of the company's mission with such positivity as a reminder to do their best? Again, a huge thank you to everyone who I interacted with today-- you are making a difference, and it's appreciated.

Now Premier Veterinary has changed there name to PetOne Veterinary. I needed a renewal of my fur…read morebaby medication so I called the day before and was told it would be ready the next day come in any time after 8a. When I get there I was greeted right away it only took a few minutes I gave my pets name paided for the meds. Fast service, I like how they upgraded the front desk and waiting room.

Service six pets at the vet and when I need them the most for my one month old kitten I got the run…read morearound. Mind you I pay about a 1000 plus every visit and this isn't about having animals who are old or need medical assistance we are talking about regular check ups, vaccines, neuter. One time I did have an issue with my baby kitten of one month I was rescheduled and not communicated with until I left work and was ready to come to the appointment. Then was told you can wait three hours and maybe we will see you. So I took off of work for an appointment that didn't exist because there was an emergency visit. So I am inconvenienced my pet who is one month has a fever and rash is being called a non emergency and now during my vet visit which was rushed and charged full price I am told when making an appointment I will need to leave a deposit. Please, there are many vets around for one company to think they're the gold crop. My six pets and I will find a vet that treats people like people.

I just had the heartbreaking task of having my best little buddy get his well deserved eternal…read morerest. Dr. Lopez was the kind, compassionate human being who soothed my soul in making this decision and gave my beloved 17+ yr old little doggie a gentle dignified end to his distress. Dr. Lopez explained the x-rays & bloodwork that could be done (at a substantial cost) but was gentle in letting us know that for a dog of this age & degree of heart issues this won't be a real fix. In fact, the stress of it all could prove too much on him. A lesser man would have put potential dollars compassion for animals & pushed a pet owner desperate to take her "baby" home towards that unnecessary route. I am so thankful a friend recommended Assisi to me last year when my little guy was ill. She was also the owner of 2 elderly dogs & couldn't speak highly enough about their care at Assisi. Last year we saw a female Dr., whose name escapes me & we were pleased with her thoroughness & care. Today though was the true test in kindness & professionalism. We were even given a beautiful remembrance of our sweet little boy in the form of a plaster imprint of his paws w a beautiful poem & a vial containing a bit of his fur. I have used other vets & this is beyond a doubt the best I have experienced. Do yourself & your pet a favor & visit Dr. Lopez at Assisi.

I suppose our parting was a long time coming. I called to refill a Trazodone prescription. Was told…read morethey'd call me back. They did, to ask a question, then said they'd call back again. I already knew this was gonna get fishy. Callbacks happened a couple times until finally they concluded that my dog needs a blood test to refill a Trazodone prescription. What? Since when? She didnt need one in the past. MONEY GRAB ALERT! Totally bogus information. Google it. Dogs dont require a blood test for a Trazodone prescription. Any time the visit was with Guzman, there was always "something we should consider". Take a sample of a bump and send to a lab. Do a full panel of blood test after she already had a clean bill of health (Oh but if you act now, we can get it for a cheaper price). Blood test to refill a prescription. Im sure he has an exclusive contract with the lab and is committed to filling quotas. That's how they work. Additionally, my neighbors had a sick cat last year. They asked me if I knew of a vet. I sent them to Assissi. Neighbors were told the cat needed to stay the night. Next morning, neighbors called to setup picking up the cat. Cat died. Initially was told the cat choked on his own vomit. Neighbors asked why didnt anyone help? They were told that no one stays there overnight. What? Then why did the cat need to stay the night? To make matters worse, they were handed a massive bill...all to have them kill my neighbors cat...from their first visit to Assissi through my recommendation. I was turned off from that story and was thinking of leaving then. Well after this Trazodone BS, we're confirmed to part. I can toss a stone in any direction and hit a vet, there are so many. Money grab tactics will lose in the end. Nothing bad to say about the front desk or the technicians. They were always awesome. Just stay away from their boss. Money grab!

I'm very picky with where I take my dog, because I know some places like to overcharge or are…read moreunprofessional but Dr Gower was amazing! My dog has been having pains and I called the animal clinic for the first time and the owner was very friendly and a good listener, he asks questions, and did a very thorough and detailed examination on my dog and takes a lot of notes aswell. He was nice enough to give me a discount, and the medicine he prescribed my dog has been helping! He even called the next day for a checkup to see how she was doing. I felt comfortable with my dog is his hands. The clinic itself is very small and crammed, and he is the only person working at this place but he did an amazing job. I will definitely go back in the future if I need to get any more checkups on my dog!

Truly the worst veterinarian I ever saw in my life. Had to run tests on a pet that already died in…read morehis office. I guess he specializes in walletectomies. Total creep

DR Soslow is caring and provides the best care for our Pet Cali. Cali loves him…read more His love for animal care shows thur his most up to date medical equipment and his current knowledge of new pet health care. He goes beyond the appointment with follow up. If you want the best care you must meet Him and his staff!

I've brought my cats here ever since I was a kid. The staff is exceptional and friendly, the…read moretreatment here is top notch with impressive technology. It's always clean, and Dr. Saslow is extremely smart; he pinpoints issues with bullseye accuracy. He's good at summarizing to give practical advice, but will be extremely comprehensive when necessary.

They have such lovely doctors, and the staff is incredibly sweet and friendly. The clinic was so…read moreclean--I couldn't even smell any animal odor at all! Thank you for always taking such great care of Toastie. We always feel welcome and well cared for every time we visit.

The staff were super friendly and the vet was nice and knowledgeable. They are very gentle with my…read morecat and seem very happy to be helping out the animal society. Also the prices are very easy on the pocket, which is a helpful plus. I will 100% be bringing Bullet back when he needs.

Warning!! Do not give your pet the LIBRELA shot.. look up the serious side effects and cause of…read moredeath. Dr Perrier misdiagnosed my dog and administered this shot in another exam room to my dog without asking me first or giving me any information about the danger and side effects especially that this drug has a warning from the FDA. Even after my dog had the side effects he did not follow up with that it was the cause of the drug and misdiagnosed my dog causing her to deteriorate and pass away after months of suffering.

I have two Westies that I bring to Terry Animal Hospital. The whole staff are so courteous,…read morefriendly and very helpful. My two love going to the office with no fear or apprehension. For me, that rates high in my book. They treat the dogs with extreme care and friendliness. I highly recommend Terry Animal Hospital