We had a great time during our stay at this hotel. The kitchen was an added bonus to our room and…read morehelped with our short stay. Room was clean. It is conveniently located to places within walking distance. Staff were wonderful and their complimentary breakfast selection was good. We would stay here again when in town.

There are some good things about this hotel. It's generally clean and well maintained. The front…read moredesk folks are generally friendly and helpful (with one exception we'll get to in a minute). It's within walking distance to a lot of restaurants and attractions, and very close to multiple bus lines and the blue line train. There's a lot of storage and space in the room, and having a kitchen is super convenient (don't count on the dishes being clean though, you'll want to re-wash them yourself). The fitness center is very nice and has a lot of options - treadmills, rower, Peloton bike, free weights, etc. And the breakfast area has plenty of seating, so even during crowded times you can find a table. My boyfriend and I were in town to run a race that started and finished at First Ward Park, which is just a couple blocks away, so that was super convenient. But then there's the not so good - the annoying, the bad, and the really bad. First the annoying - you'll notice in the marketing materials for this hotel the frequent appearance of waffles. On the booking site, in photos in the elevator, and even on the walls in the breakfast area. And multiple waffle makers seem to have a permanent place on the counter in the breakfast area. Based on that you would assume there would be waffles at least sometimes at the provided breakfast. You would assume wrong. After being disappointed in the lack of waffles two mornings in a row, and hearing other people ask about them each morning, we asked the breakfast attendant when there might be waffles. Her exact answer: "We have waffles on Fridays and Mondays." Except we there on both a Friday and a Monday, and no there wasn't. Not a single waffle on any of the four mornings we were there. Waffle makers, yes, but never batter to put in them. So if you're deciding between this hotel and another and those photos of waffles at breakfast are luring you into choosing this hotel, beware - there will never be waffles. The bad - the beds aren't great. My boyfriend and I had a king bed, which was handy since we needed the extra room to avoid a spring poking up on one side. And instead of a few different firmness options for pillows they were all the same thin at bedtime and flat as a pancake by morning variety. As a side sleeper, I found one way too thin, and even stacking two together was uncomfortably flat by morning. The comforter and top sheet also barely covered the top of the bed, so with two people underneath it it didn't even fully reach the edges. But then we get to the bathroom. My blood pressure is rising just thinking back to the bathroom. The three lights in the bathroom (over the sink, over the toilet, and over the shower) are all on a motion sensor that you cannot turn off or disable in any way. So if you get up to use the bathroom in the middle of the night and don't want the lights on to wake you up, too bad. They're all going to come on blindingly bright and jolt you wide awake. But then in the morning, when you'd like them to stay on while you're in the shower, too bad. The sensor apparently doesn't reach the shower end of the bathroom, so your options are either showering in the dark or opening the shower door to wave your arm out to re-trip the sensor every 60 seconds. And you're going to be in that shower for a while, because the water pressure is not great. Slightly more than a trickle, so washing the conditioner out of your hair will take multiple rounds of arm waving if you don't want to be in the dark. And you're going to need to sacrifice one of your hand towels to put at the bottom of the shower, otherwise the trickle of water hitting the metal drain under the showerhead is going to drive you crazy. You can't move the showerhead away from it, and it sounds like someone is banging non-stop on a metal pan right in your ear. And whoever you share a room with can witness all this, since the sliding door to the bathroom has a good inch of a gap between it and the wall and you can see right in when you walk past. We stopped by the front desk after our first night to ask if there was some trick we hadn't discovered to turn off the motion sensor for the lights at night. The reaction of the woman behind the desk? She laughed. Apparently many people have complained about this, but instead of trying to make the situation better they think it's a funny joke? Not the reaction we were expecting. So, despite the good things this hotel has going for it, the main two things I want out of a hotel are good sleep and a good shower, and I didn't get either here. I definitely won't be making a return stay the next time I'm in Charlotte.

Very nice, modern, clean establishment. King bed is gigantic…read more My only knock is the room layout. The bed is next to this wood extension from the couch. I knew I'd bang my leg against it, though I planned that I wouldn't, it happened.

So far so good! I've stayed here before and was very pleased with the service. Today when I checked…read morein I was supposed to have a King bed room without a balcony but i asked if I could get upgraded to balcony room. Initially I was told no, but the awesome lady checking me in did a little extra work and she made ot happen!! So awesome- I am so pleased with my room & would highly recommend this place! Not only did she upgradee to a balcony room, but one overlooking the pind/water feature instead of just the front which overlooks the parking lot & gas station across the street. Well done!! Very happy wirh my room!!

I would strongly recommend staying away from Hilton Home2 Suites Belmont…read more My family and I stayed at this hotel for nearly 12 weeks due to a plumbing leak at our home. I'll start with the one positive: the housekeeping staff is excellent--very kind, hardworking, and our room was clean upon check-in. Unfortunately, that is where the positives end. At check-in, we were told extended-stay guests receive housekeeping three times per week and were asked which days we preferred. That schedule never happened. Our room was repeatedly skipped or pushed back due to staffing shortages, with priority given to check-outs. This is not the fault of the cleaning staff, who are clearly overworked, but rather a management issue. This Hilton-brand hotel frequently did not have enough linens to service all rooms. On multiple occasions, staff had to ask guests to turn in dirty towels just so more could be washed. There were also times when kitchen dishcloths and towels ran out before they reached our room. In December, a Hilton brand inspector visited, and management clearly knew ahead of time--there was sudden cleaning and painting. One concerning issue involved breakfast sanitation. Normally, there was one shared gallon of milk for all guests. The day before the inspector arrived, this was replaced with individual milk bottles, only to return to the shared gallon a few days later. Management claimed this was a coincidence, which raises concerns about consistency and sanitation standards. There are many transient workers who stay here, and it appears to be the primary clientele the hotel caters to. If that suits your needs, this may work for you. However, if you expect consistent Hilton standards, I would recommend considering the Holiday Inn Express or Fairfield Inn in Belmont instead.

We stayed here for a couple of weeks. The staff is really friendly and helpful. Any questions that…read moreI had they were always helpful. The place is clean, you don't get your neighbors making noise It's quiet. I would stay here again.

We had reservations for 2 rooms. When we check in, there's a puddle of blood in the foryer. We had…read moreto walk through a puddle of water to get to our rooms. Half of the outlets in the rooms wouldn't work. The tub and sink drains were broken and the rooms were dated. At breakfast, someone left a couple of pills on the table. The attendant wiped off the table beside them, but left the pills. We threw them away before any children could get them. While we were at breakfast, house keeping had entered our rooms and was stripping beds before we had even checked out. As we are checking out, there was still dried blood on the floor. There was obviously little to no effort to clean it up. If they can't clean up blood borne pathogens in a highly trafficked area, what exactly do they clean??

Enjoyed our stay! Located not far from restaurants to grab a quick bite to eat! Only a few minutes…read moreaway from the concert we went to! Bed was very comfy, and the room was very clean!

Overall, I enjoyed my stay at Holiday Inn Express Fort Mill. All staff were nice and helpful. The…read morelobby and dining area were very comfortable. The room was quiet. My sole complaint is that the carpets in the room and hallways could have benefited from vacuuming.

We stayed here for two nights for a funeral. All together, our family had five rooms. The staff…read morewent above and beyond to make our stay comfortable and comforting. The rooms were large, clean and well-appointed. The breakfast was good, and to-go bags were provided for guests who wanted them. The lobby was well lit and had a lot of seating. We didn't use the pool or exercise room but both looked nice and clean. But honestly it was the staff that made the hotel was it is. I'd recommend this hotel. It is close to the Highway, restaurants and grocery stores.

We booked this hotel for our daughter's wedding in Charlotte. WOW!!! I dealt with Deborah to…read morearrange the lodging, she was very professional and responded quickly. Had several rooms booked and had to change plans last minute with a few people not being able to make the wedding. It was never a problem and was handled professionally by the staff. Staff working the front desk were top notch in every aspect. Lamar and Sheila went above and beyond and made a stressful time more pleasant for us and our family. Thank you! The hotel was exceptionally clean and breakfast was fresh and hot each day. The breakfast staff were all kind and helpful as well. They stayed busy stocking the bar and keep the dining room clean. When I am in Charlotte this will be my go to hotel. Very convenient off I-85. Thank you again for such a great stay and professionalism showed to our family and friends.

Poor experience with the staff and manager at this hotel. I was told I had a 4p checkout, but was…read moremet with the manager banging on my door at 2:30. First time I've received poor service at a Marriott, very disappointed and won't be staying here again.

Our family stayed here for my mother's funeral. I was very impressed with everything. The hotel…read morelooked fairly new- everything was clean and the furnishings and appliances in the room were new and shiny. The room we had (2 queen beds) was actually a suite- a kitchen (with appliances, dish ware/silverware), a living room with TV/couch/chair/desk, the bedroom (with another TV), and the bathroom. The staff were very responsive- especially the manager who took care of our family during a difficult time. I am very appreciative of the service we received here and would highly recommend this hotel.

Hotel is about 15-20 minutes from the airport. The hotel is nice and there are restaurants in the…read morearea and some are walkable, otherwise Ubereats and DoorDash are options. They do offer free breakfast. The rooms are nice and clean. They have a fire pit and BBQ grill on the patio and there is a pool. If ever in the area, stop in and give it a try.

This is a nice and well kept Fairfield near the intersection of I-77 and I-485 on the South Side of…read moreCharlotte. I made my reservation and checked in on-line. I was attending a party in Ballantyne and needed to leave for Atlanta in the morning. The room was nice and clean and the bed was very comfortable. The only problem was there were two body washes and one conditioner, no shampoo. The room has plenty of outlets. The complementary breakfast was very good, largely because of Michelle, the Breakfast Hostest. The scrambled eggs were the right consistency and hot, breakfast sandwiches were hot, and the bacon crispy. You could tell she takes the extra effort to make sure the breakfast is delicious. She also greets all the guests and make everyone special. So overall, a good stay at a very reasonable price. One glitch that would have made this a bad stay. But Michelle and everything made this a very good experience..

This was a solid hotel, clean, close to CLT airport, check in was easy and professional…read more My only issue we had an early check, and we couldn't get any to go breakfast. We did have good coffee, that was appreciated at 4am. Yes, I would stay here again for sure. @noirvedanaturals