1. Homecoming At Creekside

1. Homecoming At Creekside

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Sacramento, CA

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Homecoming At Creekside

3.2 (126 reviews)
Closed 9:00 am - 6:00 pm

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Varvara O.

We've lived in this complex for almost three years. The first two years were great -- we lived in a different building, and management was always responsive and willing to work with residents. But over the past year, everything has gone downhill. The mailboxes are broken into regularly, literally every couple days-- this has been happening for over six months. I've repeatedly contacted the director asking to either fix the issue or allow us to terminate our lease early without penalties, since we're paying nearly $3,000 a month and they can't even ensure basic safety and the protection of our private information. Their response? Generic messages like "We've contacted USPS" or "Monitor your own mail." Nothing actually changes, and the theft continues. Packages are stolen regularly with no meaningful action taken. Cars are frequently damaged -- windows smashed, parts broken. Other reviews, especially on Yelp, show this is not an isolated problem, but a recurring issue. The gates are often broken, and anyone can access the property. Every morning there's trash scattered, BBQ areas are dirty and greasy, there are rats in the garage, and we're constantly dealing with cockroaches and ants inside the apartment. When we moved in, there was a dead rat inside the dryer, and only after I personally went to the office did anyone take action. We have two small children, and it feels completely unsafe living here. The smell of marijuana constantly fills our apartment from outside, even though this is supposed to be a non-smoking building. Reporting it does nothing -- management just puts up flyers. Maintenance is now extremely slow -- requests that used to be handled the same day now take 2-3 weeks. Police show up regularly. This is nowhere near the quality of life we're paying for. We feel ignored, unprotected, and deeply disappointed with how far this place has declined in just one year. In the past, the office was always helpful and willing to work with us -- and we truly appreciated that. The staff we've interacted with have been polite and respectful. We, in turn, have always been responsible tenants: we pay rent on time, follow the rules, and take good care of the apartment and the property. That's why it's especially disappointing that, despite serious and ongoing issues, we are not only being denied an option to end our lease early, but also not receiving even the most basic level of safety or accountability. We're paying a significant amount in rent and expected at least a minimal level of respect, protection, and a human approach to resolving these concerns.

Roach infested
Ashley M.

Not Worth the Price - Overhyped and Poorly Managed I would not recommend living here unless you're out of options. These apartments are marketed as "luxury," but they're anything but. The property has major issues: * Crime & Safety: Car break-ins, mail theft, and stolen packages are frequent. Drug activity is visible on the property. For a "gated community," the gates are always broken or left wide open--defeating the purpose. * Poor Maintenance: Requests take forever to be addressed, if at all. Common areas and units suffer from neglect. * Roach Infestation: Multiple units have ongoing pest problems. Roaches are a constant issue, and management hasn't solved it. * Unprofessional Staff: Max in the leasing office is particularly rude and dismissive. Communication is lacking across the board. * Living Conditions: The complex is loud and chaotic. The townhouse side is especially bad--if you have to move in, choose the new apartment side. * Parking: Guest parking is limited, and towing seems to be a regular issue for visitors. Overall, it's overpriced for what you get. Check out photos and reviews before deciding--don't be fooled by the "luxury" label.

Dawana M.

I went here at a house warming for one of my sisters in Christ. We had a paint party and we had an amazing time. We were in the large conference room it was really clean smelled well and it was decorated really nice. It was a holy Ghost house warming we were able to pray and fellowship with each other. Loved it

Peter A.

I live here at homecoming at Creekside for the almost 3 years. The amenities are great, anytime I go to the hot tub the heat is correct, plenty of seating and a nice layout. The heated swimming pool is great even in the colder months.

Nasty and disgusting apartment
Aaron T.

I have tried to like this apartment complex, but there are so many things I do not like. The roaches are a 100% deal-breaker for me! Max in the office is extremely rude and dismissive. Maintenance takes forever to get requests completed. There are homeless roaming the property and teenagers destroying things. I've also witnessed people jumping over the gates. There's no option to opt out of the expensive trash valet service. If you're concerned about cleanliness and safety, this is not the place for you. THE PHOTOS I ATTACHED SPEAK VOLUMES.

This is after the trash collectors came for the night .

I have been a resident for 15 years. Complex has adapted a pick-up trash service and now everyone leaves their nasty full trash cans on their porch24/7. I have sent several pictures of the same unit with their trash open, filled and with no bag. The trash service doesn't even empty it because it does not have a bag. I've sent several pictures to Max and nothing is happening. I see rodents and roaches in the future. We are moving asap.

Law regarding carpet cleaning and states we can't be charged

UPDATE....as yall see, they disregard the law that says they can't charge us for carpet cleaning. Regardless of what the maintenance man said. They won't refund us for it. They won't provide any proof of a law that says it's acceptable to charge tenants for it. Verbally or in writing, it's still not RIGHT. Don't let the nice response cause it's on Yelp fool you, it hasn't been a pleasant experience with them. She also doesn't know a thing about my family to say they enjoyed us. Enjoyed us, but won't refund us.... Please make that make sense, but at the end of the day a business always wins when customers and clients aren't put first. And her Assistant Manager clearly told me a few times on a phone call to ASSUME it was a charge and even used a blue, red cat analogy to plead her case. It's bittersweet to leave a lower review for Homecoming. We just moved out and of course the "deposit" becomes an issue. I've tried really diligently and nicely to interact with the complex as a tenant. Dealing with the management and the staff in the head office has been pretty hurtful. Upon move out we cleaned our apartment and left it in the condition we received in. We did our inspections and walk thru as requested. Our apartment was clean to a T and left in the same condition we arrived in. despite the California tenant rights and laws and protections we have, they refuse to return our carpet cleaning fee. The General Manager will say "your husband signed the form on check out so we can charge you" IT STANDS, regardless of what the law says... I would encourage anyone to know your rights and perhaps memorize all 150+ pages of the California Tenant law book. In it, they can't charge you for a basic carpet cleaning upon move out unless you have excessive stains, rips or damage(please read it). We didn't have any stains, rips or damage and the maintenance manager was able to award the business/complex with 100 dollars for a cleaning fee for a carpet that was left in the same condition we moved in. It's unfortunate the maintenance manager allowed it. While the fee may be minimal, it's about honesty and doing the right thing as a business according to the law. It's a personal attack of rights for my family and being a person of color and a woman, it's a daily battle to stand up for what's right. The right thing would have been for the complex and maintenance to say... hey the law states this and we should not charge you for carpet cleaning because there was no stains, rips or tears noted by maintenance man and he got it wrong. BUT nope because maintenance person said or "told" us (per his words) it's a charge. They stand by his words vs what the rights are for a tenant. I've asked countless times for the law that says they CAN charge us for carpet cleaning upon move out. They disregard that request every single time and say "u signed the paper." Signing a paper doesn't outweigh being ethically right as a business. This review isn't to bad mouthing any staff(hence why no names are used). It's more to protect the next tenant during their exit inspection so they aren't stuck fighting a system and going through all this. It's hurtful. We are disappointed to not have a copy of the handbook with us doing our final walk through to look up everything the maintenance man said was right or wrong. Again y'all read the law for move outs, save yourself! As a family of color we stand on principles and values. If my husband or I had every single tenant law memorized we wouldn't be in this spot. But I would expect a business of this size to honor the law, and have given them a few chances to discuss the law and make it right together. But maintenance man WINS and collected part of our deposit. Top management wins by saying... "I understand" but too bad so sad, law or not husband signed the paper so we collecting the carpet fee. They won't even have an ethical conversation about it.. "It stands!" Picture included of the handbook and despite it saying tenants can't be charged for routine carpet or wear and tear carpet maintenance man won! If they write "CARPET CLEAN ONLY," a charge is coming and refer to the law to question it. It didn't say "CHARGE TENANT FOR CARPET CLEAN, didn't note down any stains, rips or tears/repairs needed," but mgmt said I should have assumed it because he wrote no charge for paint no charge for cleaning and then writes but carpet clean only. But top mgmt said I should have assumed that's what it meant. Growing up I was taught don't ASSUME because you can make an A** of U and me=assume. Our experience had been pleasant, until that final e-mail move out came through. It turned really nasty. But for now we await half of our 600 deposit to be returned and continue to stand on values. Thankfully we have zero plans to be "tenants" anymore. Homecoming was a temporary stop for 5 months as we waited for our home.

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3 hours ago

I was resident here for almost three years. I sincerely want to thank, John G, Sinead, and Mo, for their professionalism and kindness!

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1 day ago

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14 days ago

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7 months ago

Josh showed me a wonderful apartment! He was very informative and kind. Enjoyed the tour!

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3 months ago

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2 years ago

This place is well maintained and the leasing office employees are always kind and really do care about your concerns.

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Page 1 of 4

Ask the Community - Homecoming At Creekside

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Review Highlights - Homecoming At Creekside

The staff is wonderful also I think that Max (the resident problem solver ), Aaliyah , Sinead, Art, Hannah, Daniela(boss lady ) and Cam ...

Mentioned in 8 reviews

Read more highlights

Sutter Green Apartments

Sutter Green Apartments

(88 reviews)

Natomas

Sutter green is the best apartment complex in Natomas. I lived there several years and upon me…read moreleaving I mentioned to several friends & family to look into moving there anytime someone mentioned to me that they were looking for an Apt. The community was always super clean great amenities very pet friendly if you are a dog lover like myself. The staff was always A1 with their communication and overall friendliness they hosted really great resident events. Krista, Jessy & Sarah (all the other were also I just remembered their names lol) were great and were always super helpful anytime I had a question or concern also they had onsite security at night which I appreciated greatly. If you are looking for an urban very clean and nice place to live this is a great place to look into. -Glenn Thomas

LOOK ELSE WHERE!!! I…read moream relocating from out of state and reached out to Sutter Green to coordinate a remote lease. Because I can't visit in person, I sent a highly organized list of standard questions regarding virtual tours, the exact units available, noise insulation, included amenities, and utility fees. The response from the leasing office was incredibly lazy and evasive: 1. Zero reading comprehension: My very first sentence stated I was looking for an August move-in. The agent, Dominique, replied by asking, "Most important question, when are you looking to move?" 2. Dodging terms: I asked if their virtual tours showed the exact vacant units and if I could qualify for their move-in special remotely. They ignored both questions. 3. Ignoring noise concerns: I explicitly stated quiet surroundings are crucial and asked about top-floor availability and floor-to-floor noise insulation. They completely ignored this. 4. Hiding fee details: They mentioned a "$105-$115 flat fee" for utilities but wouldn't explain what it actually covers. They also refused to put in writing which community amenities are actually guaranteed in the base rent. When I politely followed up to get actual answers to these crucial questions before scheduling a tour, they completely ghosted me. To be honest, I don't usually judge a place solely on the leasing office because, once you move in your actual day-to-day experience is defined by the community itself and how reliable the maintenance team is. However, when an office team is this dismissive and completely ignores major questions, it is a massive red flag for how the entire property is managed. When a complex refuses to put amenity breakdowns, noise policies, and utility fees in writing, it's because they want to avoid a paper trail. If it isn't documented, you have zero leverage to challenge your rent if those amenities are broken, locked, or unusable, and you can expect that same lack of accountability when it comes to getting maintenance issues fixed. If they act this shady and incompetent before they even have your money, do not trust them with a lease.

The Arbors

The Arbors

(31 reviews)

The whole complex is so inviting, clean, and feels like home! The staff are all so kind, great with…read morecommunication, host fun community bonding events, and do a great job at maintaining a lovely environment 10/10 recommend

I've lived at the Arbors since 2018 and it's been nothing short of perfect (I'm not exaggerating)…read more I'm writing this review not because the other reviews did not do it justice, but because I didn't realize how great this apartment is compared to other apartments in the Davis area reviewed on Yelp. There is no wonder why people literally wait 12 hours to reserve an apartment in-person on lease day. Pros: -The management is professional and responds quickly to maintenance requests. -The apartment complex is clean and the apartment itself is spacious. You really get what you pay for. -Laundry facilities, pool area, fitness room, and clubhouse are all great and clean. -There's enough car and bike parking. You get one permit for each bedroom. -Sacramento Elite guards the complex at night -Located right next to bus lines -Located right next to In N Out Cons: (honestly these are not even the worst problems you could have with an apartment) -You can hear noise from neighbors walking outside and upstairs -The train constantly blows the horn as it passes (but you get used to it) -Bikes get stolen constantly (this happens everywhere in Davis) -There is a large homeless and drug addict population near the train tracks and In N Out (like you literally can see them shoot drugs)

Hidden Lake Condominium Rentals

Hidden Lake Condominium Rentals

(83 reviews)

The Pocket-Greenhaven

This review is solely my interaction with Tony Hernandez, Leasing Consultant. He is AMAZING! Follow…read morethrough is probably the best I've seen and it felt genuine! While I didn't choose this location, Tony put in great effort, was responsive, went above and beyond to show photos of the unit, and followed up almost daily. I truly appreciate you, Tony and thank you! I wish every Leasing Consultant was as thorough! Give this guy a promotion!!!

I lived at Hidden Lake for 1 year and have broken down aspects of my experience below:…read more Pros: Location - Conveniently located right off I-5 with quick access to downtown, shopping, and restaurants. Some nearby shops are even within walking distance. It's also very quiet and serene, with water features and ducks throughout the property. Maintenance - I absolutely loved the maintenance team. Anytime a maintenance request was submitted, it was usually resolved within 48 hours. The team took great care to ensure that issues were fixed correctly the first time. Cons: Front Gate - The front gate was broken almost 90% of the time I lived at Hidden Lake. If it worked, it usually didn't last more than a few days. If secure access is a dealbreaker for you, I would look elsewhere. The side gate also seemed to have a schedule of its own sometimes following the schedule of the leasing office and sometimes being chained closed. Parking - You receive one covered parking space with your lease. We had two vehicles in our apartment, and on Fridays and Saturdays, guest parking could be difficult to find. Construction - The property is undergoing extensive repairs and modernization, which is nice. However, the projects are taking quite a while to complete. Expect construction noise from approximately 8/9am until 5/6pm during the week. Near my unit, construction continued for about 1-2 months toward the end of my lease and a whole array of ladders and equipment left out next to a nearby building. Move-Out Process - This was, by far, the most disappointing part of my experience with Hidden Lake. After providing proper notice that I would not be renewing my lease, I expected to pay a prorated amount of rent before moving out mid-month. However, on the first of the month, a full month's rent was withdrawn from my checking account. I was unable to reach anyone by phone, so I emailed Jordan (the Community Manager) to discuss the discrepancy. He informed me that he could not reverse the charge and that I would need to request a stop payment through my bank. I completed the stop payment and still paid the prorated portion of rent that I owed. A few days later, Jordan charged me a $25 stop payment fee, stating that this was the fee the bank charged Hidden Lake and that I was responsible for reimbursing it. The fee, while nominal, was not my issue. Rather, my concern was that this was not communicated with me prior to contacting my bank. I disputed the charge, and explained to Jordan that if the Auto Pay function in the Rent Portal had worked properly, we would not have been in this situation. Jordan maintained that since the Auto Pay was set up by the resident (me), the system did what I had intended it to do. Well Jordan, had I INTENDED to donate an extra month's rent to Hidden Lake, I would've just signed a longer lease! I'm still not quite sure how an AUTO Pay system failing to AUTOmatically withdraw the correct amount constitutes something I intended to do, but I digress. After moving out and restoring the apartment to a move-in-ready condition, the final walkthrough was completed. According to the walkthrough paperwork completed by Jordan, the apartment required only "minimal cleaning." However, the cleaning company billed Hidden Lake for a "medium cleaning" rather than a light cleaning along with a $270 carpet cleaning charge, and I was invoiced accordingly. Given my previous interactions with Jordan regarding incorrect charges and account balances, I did not bother disputing this charge as I figured this would not go anywhere. I was ultimately more happy to leave behind Hidden Lake and my frustrating experiences with Jordan. Overall, Hidden Lake is an older complex undergoing lots of much-needed improvements. I would exercise extreme caution and thoroughly document the condition of your apartment as well as communications with the leasing office. Additionally, I would recommend having Jordan personally set up your Rent Portal's Auto Pay feature so there's absolutely zero opportunity to attribute any future billing issues to you.

The Falls at Arden by Demmon Communities - Community Clubroom

The Falls at Arden by Demmon Communities

(63 reviews)

I'm a fresh move-in and I needed some work done to my restroom. Junior came by and fixed every…read moreconcern of mine with no hesitation and with extreme courtesy and professionalism. Did everything he could to help me out and was fantastic with his service. The front desk has helped me out with my moving process tremendously after a hiccup with a previous employee and I am happy to be a resident here.

t rent here unless you have no other options. I would never have renewed my lease had I known the…read morenew corporate landlord would be running a very profitable "utility fee" scam. The new owner (C.G. Falls is one of the shell companies identified as owner) bought the property in November and the nightmare started immediately. The last owner was also a corporate one but they were transparent about how much your rent would be each month because it's in the lease (which is a binding contract of course). This owner includes the monthly rent in the lease, but they also include a shady addendum that vaguely states that utility fees above your monthly flat fee would be billed as "excess utilities fees". They originally charged a flat fee as the base utility fee. Mind you, this is just for water, sewer, and trash. Of course, the company immediately increased the fee from $70 per month to $85. From the very beginning of my lease term, the owner charged these fake "excess utilities fees". I was annoyed, but the first month it was only about $20 so I didn't think too much of it. The next month, they charged me $40 above the $85 fee. Then, in March, that extra fee jumped to $80. This was in addition to the monthly flat fee of $85, so the total fee I paid was $165. Then, April, the company stopped collecting the $80 flat fee (without any notice), so I was charged the supposed full amount of usage, which had magically jumped to nearly $200. When I paid the rent today, I found out I was being charged $300 above my monthly rent. This is an illegal monthly rent increase. And keep in mind these extra charges ONLY increase each month and never decrease. Fluctuations in utility charges do not exclusively increase and County utility fees do not increase every month. The company gets away with this scam by using a system called Ratio Utility Billing System (RUBS). This allows the landlord to rob residents blind because it lacks any accounting of the fees and is deliberately opaque, making it impossible for residents to see how the fees are calculated, so the company charges whatever they want every month. It's basically a side hustle for the company. The reality is that you NEVER know what your rent is-just that it will be higher every month. You do not have any time to question these extra fees. And you will never receive an accounting or a copy of the master utility bill to review. I have requested both and been blown off. Instead, the owner uses "ledgers" to show tenants how their total rent was calculated for that month. They just put any amount they want. The ledger just namee each utility item and your supposed usage charge for each. SCAM! These rent increases (since this what the scam really is) are unlawful. Again, think twice about renting here-at least while this company owns the property. You will be stressed every month- especially if you are on a tight budget. Each month I am frustrated and angry. Dealing with this has become hell. Remember that, because of these fees, rent increases every month and you never know how much you're expected to pay, making it impossible to budget. I've lived here 7 years and was happy until now. I was never charged anything more than my monthly flat fee for utilities. Now, I regret renewing my lease. This company needs to be put out of business. No one should be expected to live with the constant stress of not knowing how high your rent will be because of these fake fees. At this rate, it is likely to double and then some in the very near future. If you are thinking about renting at the Falls at Arden, you need to seriously think about how much rent you can afford. If possible, talk to current tenants about these issues and how they are dealing with paying more every month. At some point, it will become unsustainable and you will have to move. The company uses the housing crunch to squeeze tenants for every penny because there isn't enough available housing. Do you really want to deal with this? I know I don't.

Vue at the Lake Apartments

Vue at the Lake Apartments

(12 reviews)

The Pocket-Greenhaven

What should have been a simple move-out turned into one of the most stressful rental experiences…read moreI've ever had. I moved out two weeks early, completed a pre-walkthrough with maintenance, and was told everything looked good. I even paid to have my apartment professionally cleaned. I left the unit in pristine condition -- no children, no pets, and no excessive wear. Then came the nightmare. After days and weeks of calling, leaving voicemails, and trying to speak to an actual human being, I got almost no communication. When I finally received information, I was told I owed nearly $600 beyond my deposit. On top of that, there were confusing and inconsistent lease terms -- I signed what I understood to be a 12-month lease, yet somehow they claim it was 13 months. My move-in was 4/16, I moved out a year later on 4/20, yet I'm being charged through 5/7. That math makes absolutely no sense. To make matters worse, when I went online to pay what I thought was my remaining balance, the system showed I owed over $1,200+ for a single week. The lack of clarity, accountability, and basic communication is beyond frustrating. The staff seems to have zero authority to actually resolve anything. You get passed from one person to another, with no real answers and no follow-through. And perhaps most concerning -- two weeks before moving out, I was verbally threatened and called obscene names by another tenant. I reported it to security and staff, left messages, and never received a response. This complex may look nice on the outside, but appearances are incredibly misleading. Between the lack of safety, nonexistent communication, billing confusion, and complete disregard for residents, I would strongly caution anyone considering moving here. DO NOT MOVE HERE if you can avoid it. You may end up paying far more than expected -- financially and emotionally.

I had to edit my original review on google because of the new management of the property. I went on…read morevacation I forgot about the parking lot being paved. Instead of them calling me the tenant they towed my car and cost me $480. I got a call from my lender telling me this two days later. William who was initially there when I moved in three months ago was amazing he called me when I was heading to work he says I don't want your car towed. (I came back and they didn't even pave my driveway just a white mark.) I reached out to the Sr manager and she says she put a note on my door my car was towed. (Nope she did not see pictures.) Right when I came to talk to the Sr property manger the deputy manager an African American young lady was rude to me when I asked to speak to sr manager and she begin to argue with me and threaten to have me thrown out. The Sr manager came out to calm me down after her employee attacked me and started arguing with me. She said she would call and five hours later no response. Which left me to do this. I have only been here three months I had a problem with my bank. I got a notice on my door I went straight to the bank and got a cashier check that they still screwed up but was able to fix when they went to cash it. They flagged my account and now I can't use blt rewards. And it makes me look like a bad renter. These people need to be really screened prior to hiring. I added pictures after getting my car out of impounding they couldn't even put a note on my door to tell me my car was impounded. I was out taking my daughter to orientation for college in Illinois. If my lender did not call I would have come home to my car gone and at least a courtesy notice. In stead I would have had to file a police report because they were negligent to provide details. I hate putting reviews like this up but people need to be aware of these actions. My original post was 5 stars I dropped to one. Look at the pictures guys now tell me does this warrant my car being towed away. And this is my designated parking slot (Someone needs to contact me so I can put the excellent review back up for the great maintenance crew who deserve it.)

Homecoming At Creekside - apartments - Updated July 2026

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