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    HomeCraft Windows

    1.3 (7 reviews)
    Open 8:00 am - 5:00 pm

    Services - HomeCraft Windows

    Window installation

    Window replacement

    Siding installation

    2 More Services

    Siding repair

    Siding replacement

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    Home Genius Exteriors

    Home Genius Exteriors

    2.6
    (5 reviews)

    Our house needed new siding and new gutters, so we decided to go with Home Genius. The gentleman…read morewho did our estimate was great at helping us find a solution. In addition, the repairmen and the job foreman were on time each day and they did an outstanding job repairing our home. We plan to utilize their services again in the future. We recommend Home Genius for your home repairs.

    DO NOT USE THIS COMPANY. There are way more options that…read morewill result in an easier process and better follow up. In short the work crew broke an exterior glass door pane to a sliding glass door. Accidents happen, poor communication and lack of follow up shouldn't. Home Genius blamed the sub and vice versa. Eventually the glass was replaced by the sub contractors father (yes seriously). After replacement it was foggy and dirty inside. After six calls to customer care we received a call back from Raleigh manager who of course blamed the sub and "would look into it". We got into contact via text only with our job lead as he has no voice mail. It was determined new glass would be placed back in upon our return from vacation out of state. To our surprise our home camera systems picks up somebody going into our backyard with a ladder and presumably working on the glass with no appointment, no permission and no contact with home genius. A text to the job lead to confirm was left unanswered. Likewise when the Raleigh office manager was asked for information regarding an appeal process, he asked if we would drop our 2 star google review first instead of simply meeting our request and providing info for am appeal. He still has not responded with info requested or followed up in any manner to see if our damaged property was replaced etc. The second glass replaced while we were not home but an unknown party is worse then the first replacement glass job and here we sit with zero assistance or communication from Home Genius. Customer Care reps have all been nice and courteous all 7 times we have called them. Just don't take the risk with other options available.

    A&M Premier Roofing & Construction

    A&M Premier Roofing & Construction

    4.1
    (10 reviews)

    Deceptive Business Practices by A&M Premier Roofing. Unfair and Deceptive Trade Practices Act…read more(UDTPA)... In North Carolina, deceptive business practices are addressed under the Unfair and Deceptive Trade Practices Act (UDTPA). This act prohibits unfair methods of competition and deceptive acts or practices in commerce. It covers a wide range of practices, including false advertising, fraudulent misrepresentation, and bait-and-switch tactics. Violations can lead to financial penalties and civil lawsuits. The law applies to all business activities, but certain professions and situations may be exempt (some general info for the following post). Specifically, fraudulent misrepresentation is my experience with A&M Premier Roofing. In a nutshell we signed a contract which included a set amount for the replacement and a clause that covered insurance claims paid by our carrier relative to the work being completed by A&M. Which originally was a bit over $10K (including our deductible) and we gladly paid it, we needed a new roof. Unknown to me A&M went back to our carrier and a submitted another claim. I was unaware of this until I received a call from our carrier in December about a denial for a secondary claim made. The claim was based on city of Raliegh code and we did not live in the city limits of Raleigh. I thanked our carrier for the call and didn't think anything of it because we paid A&M everything as stated in the signed agreement. Roughly a month or so after that I received a "2nd Payment is Due" email (from A&M Premier Roofing) for an additional $1445 in an invoice that I had never seen until then. I pushed back on A&M for a couple of months because this was not agreed upon prior to the work starting nor was I aware of the additional charge. Eventually we paid the bill because it would have cost us more to retain an attorney and sue to avoid the fraudulent misrepresentation or a potential personal credit hit. However, I have four years to consider filing a civil lawsuit and contacting the Wake County Attorney General due to the statute of limitations in NC. Part of me just wants chalk it up to not doing my due diligence before hiring them and move on, but another part of me is tired of getting taken advantage of. Hopefully if you are reading this, you'll do a better job of screening a potential roofer than I did. I cannot in good faith recommend them and if I could go back in time, I would not have chosen them (there are so many others out there).

    My google review of this company was super long so this will be short…read more Thank you for an outstanding job of quality and service. I love my new roof, and I could not have had this outcome without the A&M Team, especially Bradley, Josh S. and Wendy Roof. I had no clue how to even start but you guys all walked me through this with the insurance company and I am forever grateful.

    HomeCraft Windows - windowsinstallation - Updated June 2026

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