I just moved to Lemont and needed a new eye doctor and new glasses. I stopped in Target to make an…read moreappointment and they had a cancellation and were able to take me right then. The doctor was very professional and thorough. The staff that helped me select frames were awesome too. They accepted my insurance and the price was not too crazy. I highly recommend.

Always professional! They also adjusted my sunglasses which were purchased from another location…read more Great job! I always return every year.

Dr. Kos is simply the best. She had a detailed, thorough and interactive discussion with me about…read moremy prescription, my eyes, and how best to take care of them. I cannot recommend her enough.

Dr Kos is simply put...the BEST of the BEST. She is the most thorough provider that there ever was…read more She listens to you as a person and is determined to help make the right choice for you as a person. HIGHLY HIGHLY recommend.

I had a great experience here today. Everyone was so helpful and the doctor was extremely thorough…read moreand patient. Most eye exams feel very rushed but I felt like this doctor really took her time to make sure the prescription was perfect and unfortunately I cannot say the same for places I've gone in the past.

Ever since Rosin took over they are not the same...i have been a patient for 30 years and yet to…read moreheard from them about when/if they are opening. Their answering machine just says their hours but website says temporary closed. I have been under Dr. K's care for several months in a row the past 2 years. You would think they would reach out to their patients under such care of refer them to someone that is open. Debbie Owens

Optical Department and Practice Manager not good. My daughter went here to see Dr Flora- he's…read moreexcellent. well then she went to optical to order her prescription sunglasses and when she was called to say they came in and got there to pick them up she realized there wasn't any prescription in the lenses. she was told they were Plano. now she's had glasses since 7 years old so why would she do that? well she didn't. the office messed up and said there was a glitch in the system with the script. The Optical employee told her that she would call her back by the end of the day (Monday) well that never happened. then I tried calling for her Tuesday & Wednesday and no one answered the phones and no one returned the voicemails. Finally the Optical employee called me back to tell me that the Manager would call back by the end of the day, guess what that never happened either. So then I decided to call and scheduling service answered my call and send an email to the district manager about our problem and that noone was calling her back and she needed the prescription put in the sunglasses. Well SURPRISE my daughter got a phone call from the manager saying that she's refunding everything and that her and my family aren't welcomed back there anymore.My Daughter mentioned to the manager that she's been waiting for her to call her since that's what we were told from the employee and the manager told her that she had no idea that she was suppose to call her back. Now why would the employee say that? My glasses were suppose to be coming in next week and she said she cancelled those also. Then we were told that supooosedly we weren't supposed to be seen there for the past year which I think is a lie. The office probably got in trouble or maybe the district manager doesn't care either because the District manager hasn't even called us to discuss any of this because she should know how patients are being treated. people pay a lot of money for Frames etc there and orders should be treated better. Phone calls should be returned. It's very poor customer service. My daughter took her prescription to our previous eye Dr optical office and they filled it immediately and said they don't even know how it was put through without a prescription. This Optical office has gone down hill since Dr Forzley retired and the office is still the same behind the desk and Optical as far as customer service, it's HORRIBLE. See the eye Dr's for your exam but take the business elsewhere for prescription. I'm shocked people still continue to go back after all the bad reviews I see about the optical and customer service part. It also says alot that the District manager doesn't care enough to even call to discuss what has happened instead of just hearing what the office is saying because they want to cover themselves so they don't get into trouble. I am happy that we will be back at our previous Office for Optical needs since there is no issues there with orders but fortunately we can't see our eye dr here anymore.

They are GREAT! No complaints. Very caring and understanding! They listen to your concerns!read more

I got eye glasses at DiSalvo Ost about a month before I moved out of state. I broke my glasses…read more The frames were discontinued, but DiSalvo Ost was able to find the frames at another optical business. I sent my broken glasses in and they put the lenses in the new frames and sent them back to me. They fit without any adjustment. I could not be happier with the help and service I received from DiSalvo Ost!

I have been a patient of Dr. DiSalvo-Ost for probably 30 years now (we were both babies!). She has…read morealways been wonderful. Her exams are very thorough and she really listens to what I have to say when it comes to discussing options. During a routine check up in August she discovered a very serious diagnosis and if I didn't have eye surgery right away I would be blind in that eye forever. I am so thankful to her for catching this. I went to the surgeon she recommended and my eye is doing great now. I am forever indebted to Dr. Christine for saving my sight. I'd like to add she is very personable and the staff in Orland have always been great too.

Best optometrist in the world. He has been practicing for over 40 years and he knows his stuff…read more Excellent office staff, they are not pushy to buy things, and HONEST.

Dr. Sanderson helped to save my sight. He was able to see me on an hour's notice…read more His testing and new equipment showed a detached retina and he immediately called a specialist who saw me an hour later. Surgery was set for the next day. Had I not gone in to see Dr. Sanderson, who knows what would have happened. I thought I just needed new readers!! So, many thanks!!!

Please let me save you the trouble and do not go here. My original contact prescription that I…read morerecieved did not work for me. After going back several times to adjust my prescription, I finally gave up because it took forever for my contacts to arrive (I gave up after 5 weeks). The customer service is not great, and it was difficult to follow up.Their store hours are also not correct on the Meijer website. They are not there on Sunday, Monday, and I think Wednesdays. I originally went here because I live close, shop here every week, and the pharmacy is great. I will not ever be back at Meijer Optical and will tell everyone I know to avoid this place.

It has been 4 weeks and my glasses still hasn't come. The customer service is horrible! They have…read moreno clue what to do when you're glasses don't arrive. Please save yourself the headache, don't go there!

Great service candy for kids they helped me decide what to eat definitely coming backread more

Very poor customer service!!! I scheduled my appointment online but upon arrival was told that I…read moredid not have an appointment. The receptionist told me that I was wrong; that the last appointment for the day had occurred and that they were done for the day. She went to her computer and asked my name. She then indicated that I was not listed. When I confirmed that I had made my appointment online, she indicated that the online scheduling does not always work. Well, why in the hell are they offering it as an option! No apologize was offered. I plan to return to my former doctor.

I have been going to Dr. Simpson for over a dozen years. She is very thorough, knowledgeable and a…read moredoctor you can trust to care for your eyes and vision needs. Her staff is friendly and helpful. Her optician was extremely helpful and knowledgeable in helping me select the glasses that were best for my needs. You can't go wrong in choosing Dr. Simpson as your optometrist.

Dr. Simpson and her staff are very helpful and knowledgeable. I've received both contact and…read moreeyeglasses from her office and they have been great, even with complex eye conditions. Dr. Simpson sees my entire family, adults and children, she's great!

This whole office is amazing. They always make me feel so welcomed and supported. Dr. John has been…read moremy doctor for 10 years now! He is the best of the best. Never want to leave this place.

Not sure how reviewer Doug had that experience. It was posted over 3 years ago, so I guess they…read moreworked out any early kinks. I wanted contacts for use with my virtual reality headset and hadn't used contacts for over 20 years. After a brief wait, I received an efficient expert-level exam and smart conversation with Dr. Brandys. Nice dealing with someone who has personality. The optician's were all great afterwards too. I have 3 sample packs of contacts to try so we get the best match for my VR unit. He gave me near, far and mono lenses and I didn't need to buy any until we figure out which are best. On top of that, everyone was operating with good cheer in what is clearly a healthy work environment. Great find!