Easy to get an appointment, even at the end of the year when you are trying to squeeze in your last…read moreexam last minute. Incredibly friendly staff!! I'll be going every year.

Crassie was awesome. I often have a hard time picking eyeglasses. She was so patient and…read moresupportive. It made such a difference that I will now only buy my glasses from here.

Lost 3 family Members as patients over a $50 bogus charge…read more It's too bad because we liked Dr. Redmond. Receptionist simply don't care. I wonder if the doctors care?

I have been going here for more than a few years and have never encountered the rudeness described…read moreby Morfyndyr M. Always professional and polite and proactive about eyecare. Judge for yourself. Give them a try.

I have been going to Bush for over 20 years. The eye doctors themselves are great; they have always…read morebeen courteous, efficient, and provided quality care. Unfortunately it has become increasingly difficult to get appointments unless you book a year in advance. I had to cancel one due to a family emergency and cannot get a new appointment. This also means that I will have problems getting contacts, since they do not provide contacts if you haven't had an appointment in the past year.

Great family eye care. The doctors are extremely knowledgeable and nice! The office is clean and a…read morethrow back to when it was originally opened.

Love how thorough they are and it doesn't take forever to be seen. Clean space and polite…read morereceptionists too!

Our family has been loyal customers for 15 years. I have witnessed the transformation of the office…read moreand new state-of-the-art equipment that provides our family with the best eye care. The doctor and staff are always courteous and I would never go anywhere else.

This is the third of three eye centers operated by the Krates Eye people ... the other two are in…read moreOrland Park and Palos Heights. They have a mix of MDs and DOs and ODs that work at these locations. The people here are very nice and competent. Mt first visit was in the Orland Park location with Dr. Chris Farley, MD; my second was in the Oak Lawn facility with Dr. Stephanie DiGiorgio, OD.

Krates Eye Center is a life saver, I had tremendous eye pain and knew there was a foreign object in…read moremy eye. Krates got me in immediately, the day before a holiday (July 3rd), when no other eye doctors would. I was in a tremendous amount of pain and got wonderful treatment by Dr. Farley and his nurse. Dr. Farley is extremely caring, understanding, and personable. He explained everything well, answered questions, and never made me feel rushed. I will definitely be switching to Krates for all of my eye needs. I highly recommend their office! It's comforting to know that they actually care and will adjust their schedules for eye emergencies when no one else will.

EXAM: As a new patient, my visit was professional and…read moreenlightening. All procedures were explained to me. Mu tests results were presented to me with total clarity. FRAMES: The choices for frames were amazing! I really liked the styles and team in that area will guide you to decipher your choice of frames.

I chose a pair for everyday wear, and an additional pair for prescription sunglasses…read more While getting the order ready I was told that the mirrored lens color we had been looking at for the selection process wasn't in-fact the brand/color that would be used for the sunglasses. I was presented with new samples to choose from. The staff started the order process. Then we went through the order for the everyday frames and prescription lenses (I've worn glasses for 35 years and get new frames annually). As always, I requested non-glare lenses and a scratch-resistant coating, etc. Now, typically, in all my previous experiences at other eye care offices, the team takes numerous measurements so the lens and prescription can be made properly. Well, not at Davis Eyecare. A simple glance by the technician, who then stated to her team member, "2cm." Both frames. I was asked to pay half ($375) to start the order. I received a call that my glasses had arrived and were ready for pick up. To my disappointment, the sunglasses with the purple mirrored fronts didn't have purple mirrored fronts. The staff shrugged it off while admitting they had noticed that too. After discussing, they told me that they would send the sunglasses back along with the sample lens. We moved on to the everyday glasses. Upon trying them on, I immediately noticed that they seemed foggy. Not dirty, but almost a film. I also felt that the glare was significant. After being told it was just me and/or their office lights, I felt pressured to accept glasses to "try" for a few days. When I asked what would be done if I were still having issues with them after a few days, the response was noncommittal. I then asked specifically whether, at that point, I would be given a refund, and the answer was essentially, "Jason would need to decide." I decided not to leave with either pair and asked for a refund. The staff said they would notify the appropriate people at their Oak Lawn location. I thanked them and asked if I would get a call or who I could follow up with, and was told Karen. 2 hours later, I called to follow up with Karen, who knew nothing about the situation or the refund. She told me that Jason might know about the refund, but Jason was currently on a call. Karen assured to call me back within ten minutes. 2 hours later, I realized that I had not heard back and decided to call Oak Lawn again and asked for Jason. Jason started the conversation by telling me he did get the message and that he has been busy dealing with stuff all day before launching into: - he's going to have to deal with the staff; they should have inspected my order. Jason himself has very high standards because he, too, is a consumer. - he personally knows the guy in NY who runs the lab where my lenses were made, and he was reaching out to find out what happened. - his hands are tied in terms of refunding my money since they were made for me (but Jason, they were made incorrectly) - he's a victim too; VSP mandates price and where the lens is made. It's unfortunate, but they took all the money I paid him to fill the prescription. All while restating how he handles these calls all the time. I interrupted Jason as he started to reiterate all the above points and told him directly that I wanted a refund, since they were unable to make either pair correctly and had zero interest in going around in circles. - Jason has his hands tied. VSP makes the rules. - Jason "doesn't have time to deal with this anymore" and tells me to call VSP. So, 10 minutes into excuses, Jason makes his first real suggestion: reach out to VSP. Not that he will facilitate this, but that's what I could do if I weren't happy. - then Jason blurts out "fine, I'll refund both glasses even though I'll need to eat some of it." - Jason tells me he needs my debit card over the phone. After pushback, it was agreed that I would return to the Orland location, and they would use my card to process my refund. On the way to the office, I call VSP, explain the situation, and request that, once I get my refund, I be allowed to use my insurance at another practice that can scale to fill my order. VSP immediately agreed and expressed its disappointment in the provider's stance on the situation. They told me they would reach out to Jason and ask Davis Eyecare to release the insurance claim so I could use it elsewhere. An hour later, VSP calls me back to let me know they spoke with Jason, who acknowledged they were issuing my $375 refund (which they did), but refused to release the insurance claim. VSP acknowledged that this was out of spite and uncommon. Essentially, Jason felt that my expectations of getting what I paid for were unreasonable. And my insistence on a refund was worthy of retaliation - hence the insurance claim not being released. Fortunately, VSP made it possible for me to bring my business to a reputable company - and they will honor my coverage with or without Jason's blessing.

Dr. Clodfelter is so nice. I visited him after experiencing extreme redness and pain in my eye…read more While I am not a regular patient, he fit me into his schedule and helped identify the problem. He put me on a medication that starting clearing up the problem right away! He then gave me his cell number and said if I experience any more issues that require immediate attention to give him a call (a courtesy he extends to every patient) regardless of time of day. His staff was very helpful and accommodating. His office is very clean and bright. I will definitely be using Dr. Clodfelter as my regular eye doctor from here on out.

I had been going to Dr Clodfelter for over 20 years and never fully appreciated the fantastic eye…read morecare he provided until I relocated and had to find a new Optometrist. The practice is extremely well run - everything goes very smoothly, from scheduling the initial appointment to picking up your glasses. Dr C is easy to talk to and is responsive to your questions. You won't be sorry!!!

I DO NOT RECOMMEND THIS PLACE!!! I took my daughter in for an eyeglasses exam and the Doctor rushed…read morethrough it and didn't seem too friendly towards my daughter. After we received her glasses my daughter complained about her not being able to see okay and she was told that her eyes need some adjustment to the new prescription. After a one day use my daughter complained about headaches, so I called and requested a different doctor to re examine her. Sure enough her prescription was different the second time and they needed to order her another pair of glasses. The estimated time of arrival is a month after her glasses were ordered which is way longer than what they usually take.

Love coming here. Everyone is so friendly helpful and professional. Dr Jawdi will always have me…read morecoming back as long as he's there! And I want to point out the beautiful new carpet! It's makes it much more welcoming. Keep being great you guys!

Transferred to this America's Best location since it is close to my home. Went in for a glasses…read moreand contact lens exam. The location is very clean and organized. The staff and doctor are easy to work with and make you feel very comfortable. I called with some follow-up questions and the doctor was very patient and explained things very thoroughly. I am very pleased with the glasses I ordered and the time each person took helping me to chose them and fit them properly.

Exam was great and service was top notch! I was introduced to Pair Frames and Toppers and these…read morewere the most exciting and versatile glasses I ever had! My Lenses are Bifocals and went with a lightweight lens and no line. Best Ever!!!!! Thank you all so much! M.D.

MT Greenwood Neighborhood.. I'm telling you Lunettes Family Eye care is a great addition to our…read morecommunity. I just picked up my glasses.

I phoned at 11:20 on a Saturday morning and asked if they had an opening; I was asked if I could…read moreget in ASAP and said yes. Dr. Langle did an exam for multifocal contact lenses and took a complete history of my eye health. She patiently went over all of my options and took extra time with the exam to make sure I was comfortable with the lenses before I left. She also offered to order an additional contact lense in a different strength so I could try both and see which I was more comfortable wearing. The receptionist was very friendly and explained the cost of the lenses. She also informed me of a rebate that would save me $50. I was extremely satisfied with the doctor and the services. In addition, Dr. Langle is from the neighborhood and is investing in our community. I'd rather steer business to a local gal any day.