Clean friendly helpful, didn't leave us.Let us leave until we bought a car.He did his job he…read more Wasn't pushy, like some dealerships, like the superior chevy. Markus is great.

Scheduled appointment to look at a vehicle. Was called 2 hours before appointment to ensure I would…read morebe there. Drove an hour one way to see vehicle with cash in hand only to find it was sold that morning!! Zero communication. Bait and switch tactics. Terrible business. Don't waste your time.

Run away BOB WRIGHT is a scam please be aware he's lie to you just to close you and push you he…read moretold me rate will be mid 6 up to 7 and some change he push me on 11% rate he's a scammer really bad attitude please guys be careful don't work with Bob unprofessional at all he lie just to close you the deal run away from him . And i have an excellent credit btw.

MAKE SURE YOU DONT MISS ANYTHING!!!! Tried to charge me $1100 to add CarPlay to my vehicle that I…read morepurchased from them that I was told had it I did it myself for $80 factory OEM part, Also has a broken piece where the coat hanger attaches above the back door and was told "yeah we're not gonna fix that"

Steve and Josh were the BEST to deal with! Never felt any pressure in the dealership, all questions…read morewere answered and car details thoroughly explained. I asked for a PPI, and as hoped was met with positive response and willingness to go that extra mile. Most importantly, the car was Better than described and exceeded expectations. Will strongly recommend them to anyone looking at a different vehicle!

I got a great deal on a vehicle and would totally recommend kc moto co, Josh was very helpful.read more

I am not the type of person to leave nasty reviews, but how my husband is being treated is insane…read more He had a recall on his fuel pump which of course failed the day before his appointment. He had to pay $200 to get it towed to the dealership then to proceed to wait a week for the repair without being called it got completed and the day he picked it up. It failed not long after that. Then to have to proceed to pay another $200 to get it towed back and it not be reimbursed due to being told that the fuel in the truck is bad which would now require a cleaning for an additional $939. He is a military service member who relies on his vehicle on a daily basis and it's not the timeframe of the repair because I know we're not the only people on this planet that need our car to be taken care of, but however, the fact that we are being told that he has to now pay out of pocket when there is no proof that it is not the dealership's fault. If this is how you take care of your military service members, I'd hate to see how you take care of a civilian like me. We will be contacting corporate along with the Better Business Bureau because there's no way you should get away with screwing people like that.

customer service. they looked up some parts for me and ordered them, 1 part was wrong. I had to go…read moreto a different dealership to get the right part. after completing the job I went back to Max to return the wrong part. they said since this is a special order part we can't return it... even if it's the wrong part. Ordered stuff from them in the past with no issues, but there are way to many dealerships to order from... just lost my business.

I bought my 2013 subaru wrx from them. The wrx has a rebuilt title. They are very trustworthy…read morepeople and their quality shows through their work. They have a little dealership located in Springhill kansas. I would definitely buy more vehicles from them in the future.

friendly people but a little gem for barbquers that need smokers pellets, sauces and seasonings…read more they sale traeger smokers and some other brand i cant recall, traeger and lumberjack pellets. I get the lumberjack pellets.

After months of searching for a replacement for my beloved and incredibly reliable 2004 Pontiac…read moreVibe and dealing with dozens of unpleasant, high-pressure sales people at dealerships around the Midwest, it was an enormous pleasure to work with brothers Neil and Arnold Spector. They were honest, easy-going, and accommodating from the first phone call to the final sale. I now have another Vibe, in excellent condition, one year newer, and with half the miles of my previous car that will last me for years to come. Neil even arranged to have the tires swapped out between the cars (mine were still under warranty) and allowed me to leave my old car there on the lot until my insurance company could pick it up. He also honored the 30 day warranty and paid half the cost of replacing a broken wheel stud. The experience was so positive that it was worth driving 5 hours from Norman, OK to Louisburg, KS. If you're in the market for a quality used vehicle, I highly recommend doing business with Neil Spector Motors!

I purchased a new GMC AT4X from this dealership in 2024 and was sold an extended warranty with the…read moreclear understanding from the finance department that it would be partially refundable if I traded or sold the vehicle early. In 2026, I traded the truck in with around 50,000 miles and was told I should receive approximately $1,600 back from the unused warranty. I then contacted the finance department at this dealership, where Finance Manager Dominick House confirmed this and instructed me to email the required information, stating it would be processed within about a week. That was not true. I have now sent the requested information twice, followed up again for a status update, and even escalated the issue by emailing General Manager Daniel States and New Car Manager Jo Obarto. Not a single one of them has responded. At this point, this is no longer a simple delay -- it's a complete failure to honor what was sold and promised, combined with total disregard for customer communication. Ignoring a customer when money is owed is unacceptable and reflects very poorly on how this dealership conducts business after the sale is complete. I have documentation of all communication and will be pursuing further action if this is not resolved promptly. I trade vehicles regularly and will never do business with this dealership again. I strongly recommend others think twice before purchasing anything here, especially add-ons like extended warranties that may become impossible to cancel or refund.

I saw a car I liked on their website, so I called the dealership to see if it was still on the lot…read more I'm from Kansas City proper and didn't want to drive to Paola if the car wasn't there. Good news - the sales person said the car was in stock and a few minutes later, I was on the way. Unfortunately, when I arrived, the car looked nothing like its photos. The inside was a mess and there was some other collateral damage. It was a quick, "No." I asked the sales person about a couple of other vehicles I saw on the website. One was on the lot, however two hadn't arrived yet. I asked why and how the dealer had photos of the vehicles on its website when the vehicles weren't on the lot and if they were on the lot, why they haven't been serviced through the shop. The sales person told me that the photos came from the auto auction and since the preowned automotive demand was high - I visited in April 2024 and market was hot - the dealership uploaded them right away so it could start marketing the cars to potential customers. It's a bit of a pain, but it makes sense - though I would argue that you can't sell cars if they're not on your lot. Anyway, the second vehicle was perfectly okay, though I didn't buy it. I'm not sure if I would return in the future. The service was a-ok, however the dealership is a bit of a drive, so I would want to make sure the car I was going to look at was really what I wanted.

I would give this place a negative number if I could. We drove 3 plus hours to get to this joke of…read morea car dealer. We came from Missouri. We get there and a guy was hauling a trailer around with a pick up about hit us, there was a stand off between us and the person hauling the travel trailer. My wife backed up. We seen the 2005 Ford f-150 5.4 engine we were looking at online. And let me tell it was nothing like it showed online. It was scratched up. Beat up,the tail gate was all scratched up look like they were new scratches. It was very dirty. I worked at a dealership, and we would never ever show a car or truck in condition. It was nasty. Well, a salesperson came out his name was Adam. He did not know much about anything. We asked where Justin was the owner, I guess. And Adam said he is hauling that trailer that about hit us. Well, we started it we started it up sounded good at first, then we had Adam move it up by the building, He wanted to make copies of our driver's license. So we could drive it. I heard funny noises coming from the engine. I knew what it was it was the valves rattling. Sounded like a diesel. We test drove it and it was making sounds like a storm siren. I thought maybe it is the tires I told my wife. Later I think it might have a wheel bearing going out. We brought it back and by this time Justin helped . I told him about the wheel or tires were making a hell of noise. Oh! driver's seat made breaking sound like it was about to give out. Well, Justin took it out and drove it i go you hear that noise he said he did not at first. Then did, he said it was the tires because he heard me mention it. I sat in the back it was a 4 door. To see if I could hear anything. the answer was no on that. We came back to the dealership and I asked about the brakes he said they were in good shape I looked and felt the rotors on the front. They had groves in the rotors where the rivets was eating them up. By this time after they said all 5.4 engines sound like that. I thought you are full of crap! I went inside the building with Justin. He thought he had it sold. My wife was on the phone with the lending company. She came in and I said do want to discuss this in private? She said yes. We told them we were going to go gas for car. Which we did. I called the Ford dealership in Topeka. And they knew why the engine was rattling for right off the bat after I told them it was a 2005 5.4 engine and they told it was the Cam Phasers getting ready to go out 5.4 's are note for that. They offered to let us drive to St.Joseph Missouri to have it looked over. We declined. And when we were out driving it the 3 of us. I said I will asked this one more time. Will you come down on the price he sounded like I dare you you! We do not Negotiate prices. The pickup was 8900 and since you are vet we brought it down too 8600 . This was Justin talking. Well, what put the nail in Town and Country coffin was, they did not guarantee it would pass Missouri vehicle inspection. And if it did not we were SOL. They would NOT give us are money back! So when we got gas and I got done talking to the ford dealership in Topeka, I called them up and told them we were passing on the pickup .Cause I talked to the Ford dealership. Justin reply was how do they know? lol! They have not seen the truck. I said we will pass and kept driving back home. Do Not let them fool you ! Dennis and Myra Moore. 5/24 /2024 Do not believe their pictures of they inventory. Oh I asked if they had another5.4 on the lot Justin thought and said no. Cause I wanted to listen to another 5.4 see if the valves were ratting. I think they did but he was not to start another.

My husband and I needed a new truck. His old one died and he needs a truck for work. We bought a…read moreNissan Titan from T&C and was told the only problem it had was it was stuck in 4 wheel drive but they fixed it and now it was in 2 wheel drive (turns out they just unplugged the 4 wheel drive) and we would have to have the wiring to the switch looked at. That should have been our first sign to walk away, but we were in desperate need of a truck so we bought it. We didn't even have the truck a week and the transmission started slipping. It also still drives like it's in 4 wheel drive and the dash is lit up saying 4 wheel drive on. We talked to the owner and he told us to take it to the shop. When my husband called their shop he was told they didn't work on transmissions. Now we are dealing with the transmission, and twice the back tire has come off the truck while my husband was driving the truck. The first time it happened he was on the highway thankfully he was not hurt. When talking to the owner we were told this is up to us to fix. They sold us a death trap and told us it was our problem now and we have to fix it. We will never buy a car from them again no matter what the circumstances are. They seem to get cars that look good with a lot of mechanical issues and don't feel bad about sending people out in a vehicle that will leave them stranded. They don't even deserve the one star I gave them but you have to put something. Definitely buyer beware. When I posted my review on google the owner got ahold of my husband, not to make things right but to tell him that I needed to take my review down. He said we should have taken it to his shop but when we called his shop they told us they didn't work on transmissions. Not sure why we would have taken it to their shop if they don't even work on transmissions. He also teied lying saying he had just got the truck in that day when we had been looking at it online for a couple days. You would think instead of complaining about the review he would want to make things right with us so I would post a better review.

Called them and asked to get in same day...it was an unexpected day off. They worked me in and were…read moreso nice and kept me updated on everything they had to do. They were honest and made me very comfortable. I know where my jeep will be serviced from now on! Thank you!

From the owner: Your Universal Chrysler Dodge Jeep Ram carries all of your favorite Chrysler, Dodge, Jeep, RAM,…read moreWagoneer models, including the RAM 1500, Jeep Renegade, Jeep Cherokee, Ram 2500, Dodge Journey, and Jeep Wrangler to name a few. Our dealership has been providing our Higginsville, Columbia, Kansas City, Lexington, Odessa, and Warrensburg communities with quality vehicles for over 20 years, and our new owner just took over. We are excited to see how our dealership grows in these upcoming years. Come on over to our dealership to not only find quality trucks, SUVs, and sedans for sale, both new and pre-owned, as well as other top automotive services such as vehicle financial packages. We work with a variety of different lenders to ensure our customers are receiving the right financial aid for their budget and credit score. We also have a highly trained service team that can help with routine vehicle maintenance such as oil changes and tire rotations as well as more serious repairs for the engine and transmission, to name a few. We also certify all of the pre-owned vehicles that come across our dealership. That means that every single pre-owned vehicle on our lot has gone through our rigorous 120-point inspection process. If you see a pre-owned model on our lot, it has already passed this inspection. We value transparent communication and full honesty at our dealership.