They didn't do a bad job, but not a good job either. I felt that they were just in a hurry to get…read moremy car out of there. I would have rather they were honest with me and said they were overwhelmed with work at this time. Towed a car in there and towed it out. They changed the oil and the gas cap. I paid for it and towed my car to another shop that I know is thorough. I just had to wait a week to get an appointment, which fine because I can't drive it anyway. Exact Performance wanted to change out the timing belt, but I'm not sure that would have fixed it. The car was having issues that didn't quite align with timing chain problems. It was a waste of time. Spend your money elsewhere.

Super Bowl weekend, a large nail pierced my tire and I had the pleasure of riding around on a spare…read moreuntil last Friday. I hate going to auto repair shops, especially the Acura dealership. I was definitely taking a chance with Exact and here is my experience: First Impressions: My brother recommended Exact when I was shopping around for brake repair a couple years ago. The shop is located on Johnson Drive, next to a new car wash. We dropped my car off right around 8:30. The shop is easy to miss if you aren't paying attention. Dillon was very welcoming and he confirmed what services I needed. The shop was nice and clean and Dillon was very organized. Communication: I appreciated the phone call before any service was done to my car. They allowed us time to decide what we wanted to do before continuing and Dillon was very understanding. He wasn't pushy like the dealerships and I didn't feel pressured to make any decisions. The price is nice: I did not get tires, as they were more expensive than I thought, but for an oil change and front brakes, my bill was a little over $200. Their prices on timing belt replacement and other maintenance work was way cheaper than the Acura dealership, which is impressive. Overall: I will be back. The pricing alone was it for me. Acura quoted me well over a grand for maintenance work, new tires, and brakes on my car. Dillon's prices were half of that, which I can handle. They do specialize in imports, so keep that in mind. The only down side was their tire prices, which are about the same amount as the dealer. I also appreciated the customer service and how genuine Dillon was.

I brought my Hyundai in to this shop after my car began stalling and showing multiple engine codes…read more From the start, everything was running smoothly. What I was told would be two day repair for my timing chain turned into a month-long experience with my car sitting in the shop. Communication was inconsistent at times, and I often felt in the dark about what was really happening. The shop initially quoted me around $2,600, then revised it to $4100 and offered a $800 discount. The total ended up at $3,908. During the repair, I was told that my dowel pin had broken in the camshaft, which required additional work. I receive a text message saying my car was ready for pickup. I came paid my balance in full. Less than a hundred feet of leaving out the parking lot my check engine light was back on and problem still existed. Im thankful I caught it in time because it was a Friday and they are closed on weekends. So it would have been my word against there's when it came time with correcting the problem. When I arrived for pickup today, the shop stated they waived an additional $800 fee for a solenoid recalibration/replacement that was directly related to the timing chain work they had just performed. I feel strongly that this should have been included in the original service and not presented as an "extra" charge after I had already paid. To their credit, I really appreciated the friendliness of the two administrative assistants, who went above and beyond to help me. They provided me with a shuttle ride home when I dropped off my car, even paid for me an Uber to pick up the loaner vehicle, and made sure I had a loaner car for the month while mine was being repaired. Those accommodations meant a lot during a very long process. The shop also test drove my car for 40+ minutes before releasing it, and the check engine light has not come back on yet. I appreciate that they ultimately covered the $800 charge, but overall the experience left me questioning trust, timelines, and transparency. If you use this shop, know that while they will work with you and provide support, you'll need to ask a lot of questions, push back on extra fees, and keep good records. The repair seems to be holding for now, but the process was much more difficult and drawn out than it should have been.

They quoted me $22,000 on my VW Tiguan. Another shop fixed my car for 3K..... Mind you they didn't…read morewant to even open up the hood of my vehicle charging 156.00 for a computer test that auto zone runs for free!! I ended up getting everything taken care of for less than 3k ELSEWHERE! If you have a foreign car just go elsewhere where because in their words "there's no point in breaking down your engine to identify the issue we're just gonna replace it all." The absolute worst place in all of Kansas City to get an estimate/quote or any work done at all whatsoever! I had my vehicle moved the same day it was dropped off, there's no way any of these other 735 comments are serious as EVERYone I know has had the same dealings with this place - and they emailed and sent a letter requesting I post this so here it is! Dog crap of a service ship plain and simple!!!!!

I moved to Merriam recently and needed to find a good, dependable shop I could trust and found Adam…read moreVega's on Yelp. After reading the reviews, I felt good about taking my dear old 1999 Toyota 4Runner to Adam. He called the next day with a diagnosis, what it would take to fix it, and a list of items he'd noted for future attention. Elisha was great to work with, as was Adam. I'm glad I found a trusty place for my truck!

Adam was great to work with. Very honest, responsive and gets the job done. Will definitely…read morerecommend him to everyone I know and will be back. Thanks Adam!

They did a amazing job on my exhaust. They got it done quicker than expected and everyone there was…read morenice.would recommend

So thankful to have finally found a good mechanic who is more interested in fixing my car than…read moreemptying my wallet! I brought my Lexus in and they were able to fix the exhaust leak for less than half what another shop wanted to charge and the quality of their work is excellent. The other shop wanted to replace the whole system which did not make any sense. These fine gentleman repaired it instead. The car runs quiet and exhaust smell is gone. I am very pleased and recommend them!

Wow -I can't express my gratitude for Mike's Auto Body! For a fair price (which is hard to find!)…read morethey beautifully repaired my car in a matter of a couple days. They are so knowledgeable and easy to work with.

I managed to take out my tail light. This led to much cursing and also sadness. A co-worker…read moresuggested I take my car here. I'm glad I did. I had a number in my head after looking at parts on eBay for what would be a fair price with labor and having a fallback in case things leaked the next time I go to wash this in the touch less car wash thing (which is soon with the upcoming snow, gotta get that undercarriage good). Mike met that number, took care of it extremely quickly and effectively, and was a super nice person to deal with. Thanks very much. Also, dogs in the office. A huge plus for me. He didn't let them run at me or even out of the back office. I honestly wouldn't have minded, I really like dogs, but I can see how this would be a scare for some. Socializing dogs is a good thing. You rather he leave them home all day?. Overall 10/10 would rather not Mike again because that means something bad happened to my car, but will come back if the dings/ dents are a thing again. If your options are dealership or Mike, choose local. Choose Mike.

Sam had a lot of personal things going on and ended up closing up shop and moving out of state…read more Problem is my truck was still at his shop for a repair that had been delayed for close to a year. While his mechanic friend stepped up and helped me out, I was still out thousands for what was left to compound into a much larger problem than originally had been. After telling me he'd compensate me for the added costs, he won't return my messages. The shop is closed now. Sam, if you read this it was a really shitty move to say you'd make it right then flake. Karma is a bitch.

I moved to KC from TN last year and drive a 2012 wrangler with an automatic transmission…read more I could not be happier that a friend referred me to Sam Einfeldt; owner of Sam's Automative Repair. He is the best mechanic I've ever had! Being a single, 34yo, professional, female, driving an older jeep, in a new city--it's wonderful to know that I have found an honest, conscientious and good mechanic! Sam always does a great job, the first time, for a reasonable price--he even has gone so far as to drive me to a restaurant, so I can work while he works on my car--or once loaned me his! He's also followed up with me after a service to ask how my jeep was running--his customer service, attention to detail and effort to save me $$ is in a word AWESOME!

I had a unique snap ring situation that required a mechanic but only for a few minutes. I wouldn't…read moreget the time of day at other shops but Randy's jumped in! They were friendly and extremely helpful. I can't recommend the shop enough.

The most accommodating person I have I met. He quoted me a price and then when I brought the car in…read moreto have it worked on I asked him if he could do a little touchup on some paint that I had tried to do. He accommodated me and when I went to pick up my automobile, he didn't even charge me for the touchup that he had done. But I went ahead and paid him a little extra anyway.

This is the best value in town. They are honest and do quality work for the best prices. I have…read morecalled and did research on many different auto shops around town this place is the best value and Charlie is totally honest and legit. This is the only auto repair that I will 100 percent recommend

A few years back I would have displayed a 5 star rating. I took my car to a shop to get the entire…read morecar alignment due to the tire wear issues. That shop gave me a $1500 estimate. I took the car to my trusted mechanic Charlie to get an estimate from him. He came back with a $2700 bill. Wow, ok. I trusted Charlie so I told him to go ahead and do the work. It was good for 2 years. I took the car back to another shop to get the full car alignment again, and they gave me another $1500 estimate. Dismayed, I called Charlie and told him about the front end estimate for the work he performed less than 2.5 years prior. He answer to me was that he doesn't perform heavy mechanic work anymore and that Shore Tire's estimate was good. Wow, I don't think he understands how much he just screwed me, or at this point doesn't care. I will never take my lawnmower not Charlie's Brake and Muffler. He will be retiring soon, but not soon enough. Stay away, far away. Don't ask him for an referrals. I was screwed there too.