Great care & hospitality from the friendly receptionists to the dental assistant w/ red highlights…read morethat calmed me down due to it being my first time getting a tooth implant & having anxiety to Dr. Modi performing exceptional care w/ a caring attitude. Can really tell everyone here takes pride in what they do. Thank y'all! -Nick 9.1.23

I've been going to Delano family dentistry for about 5 years now. Never left a review on here due…read moreto always having great customer service and very nice and clean every time I walked in. Today was different I had an emergency due to a severe toothache the pain was unbearable and agonizing. As I was pulling up into the driveway seen a full doctors office with no parking available due to numerous customers inside didn't think I would be able to see him at that time. I was wrong the staff took care of the situation and informed me that I was in good hands and that I was. The doctor immediately asked a couple questions and begin a procedure thank you Dr. Modi

Been a patient of Dr Mallouk for at least 25 years and in my experience he is the best! Changed…read moreinsurance several years ago and tried a dentist in Bakersfield which was covered by the new insurance, but was not happy so even though it's a bit of a drive and not covered by my new insurance, we decided to stay with Dr Mallouk and are very pleased and well taken care of!!!

Best dental place in Kern County hands down! When we decided to change dentists after being with…read moreour local dentist in Bakersfield, Ca. for over 15 years due to non-quality care just to make extra money on things that could've been prevented like "monitoring" a small cavity instead of filling it, to now needing an expensive $$$ root canal for multiple family members in my household this is when we decided to LEAVE and go find the best dentist in Kern County to give our business to! Dr. Paul Mallouk DDS in Delano, Ca. is where we found him. He cares more about his patients than making extra money!! So we drive 32 miles just to get our family dental care with Dr.Mallouk because he's an honest Dentist and great dentist overall. He also has the BEST staff hands down! This is why he is HIGHLY recommended if you are looking for a great dentist!

I'll give it a 2 or 3 star......The actual staff who work on your teeth is great and friendly. Very…read moregood team. BUT the girl at the front desk, im not sure if her name is "Kayla, Carla, or Karla" (not sure exactly, but some name that sounds like that).....but that girl is very unprofessional and really rude. She seems very stressed and just doesnt seem fit for her job. The office overall is good, but that "receptionist" or whatever her front desk position is, is extremely rude. I know I cant be the only one who has experienced this. She needs to be retrained and or moved to another position. She really dampens your day and makes a dentist visit very unpleasant.

Dr. Delos Reyes and Comprehensive Dentistry honestly don't even deserve one star…read more I used to love going here, but their motivation changed from giving great dental care to making as much money as possible. They stopped giving confirmation appointments so they could charge for for the missed appointment, but call you to tell you that you missed your appointment and if you'd like to schedule another one in an outrageous time in the future, then the cycle continues. They've seriously gotten so lazy. And good luck trying to get in an exam and cleaning. I called to make an appointment for both an annual exam and cleaning because I'll finally be home but was told that the next available cleaning was in 3 months. I was able to get an exam appointment though. They leave no time in their work day for exceptions or emergency cases. So if you knock out or chip a tooth really bad, it's going to stay that way. During the exams, Dr. Delos Reyes rushes while he probes at your teeth, and doesn't communicate with you aside from the standard "how are you today?" I haven't seen the inside of this office for years, even though I've been trying to. I'm pretty sure I'm not the only person who doesn't know what my schedule is going to look like in 3 or 4 months, so I'm uncomfortable setting the appointment. I've been so frustrated with this office for 2+ years that I'm finally leaving! If I'm going to spend money on a doctor, it's going to be one I can count on and who actually genuinely cares about treating the patient as opposed to making money!!!!!!!! Even Planned Parenthood makes confirmation calls, and their services are free!! I'm glad I have great dental hygiene or else my teeth would be falling off and rotten because they haven't seen me in so long.

With all the bad reviews I was actually hesitate. However, I wanted to actually experience it for…read moremyself. I was pretty impress. My appt was @ 2:30 arrived at 2:39, called waited aprx 20 mins (not bad). Environment was very welcoming esp to children. My daughter even told me how much she enjoyed the area. Thank you Susana and Yanira for being so kind and Liset for being very professional and helpful. Postive vibes all around made our visit awesome. Without a doubt, I really recommend this place.

Welcoming upon check in and the service is usually fast. Dentist is very thorough.I love how they…read moregive a toy and toothbrush's afterwards.

If anyone wants to know where the best dental office is it's this one because the office ladies are…read moreso nice especially Stephanie, Cynthia and Daisy the manager!!

It's a little old fashioned, but I enjoyed the environment. Very welcoming staff, Dr is very gentle…read moreand that's a huge plus! Definitely recommend

I came here it was filthy flys flying around you the chair were dirty the office itself was so…read moredirty their was a man in their I felt sorry for he had been waiting for hours they totally forgot about him and they were so rude to him.very unprofessional don't go here unless you want to get sick by catching something they don't even wash their hands and another patient said the assistant dropped a tool she was using on her mouth didn't even bother to wash it I will not go back to this dirty place they need to be closed and disinfect this whole office.

Never go to this Dental office. The staff is Very rude and they don't know what they doing? I just…read morecall the number and I ask for appointment and they give me appointment 3 days Before the Appointment. When the time is my appointment. They call me that they cannot see me because they have Patient from two months waiting for appointment and they see 10 patient a day. I book appointment again I said if can give me. They give me 1 week before the appointment Tuesdays 5pm . They call me Monday for not to be seen on Tuesday because 5pm they closed. I'm thinking why they give me 5pm appointment and when the time is come in this office. They gonna tell you, that you cannot seen. .... "Esmeralda" Fix everything for this Dental office Never promote this..... I don't want to give star

I have been trying to get into this office for over a year now. I've made three- four different…read moreappointments & every single time there is some excuse why I cannot be seen. The first one was supposedly I only booked a braces which doesn't even make sense because my insurance doesn't even cover for braces so why would I book that. The second & third time they told us at 12 & then changed it an earlier time. & now I'm being told that my online appointment I made isn't viable because of the doctors aren't there at the time I made. Why have online appointments available if I can't go to my appointment? I'm literally just coming in for a cleaning. Very unprofessional & from the reviews I'm not the only one they can't get a schedule right. Maybe if they focused more on the job. Even giving one star is being generous.

DO NOT, under any circumstances, GET BRACES FROM HERE! The staff are alright and friendly, but…read moreduring days when the orthodontist is here, the staff lack proper punctuality. For example, I would have an appointment at 12pm, but I wouldn't be out of there until 5pm. Appointments aren't necessary for this place, because they just go through a list of people that sign their name on their sheet. As of right now, the staff didn't come until 10:20am, when the place specifically said they would be open at 10:00am. Another thing that irks customers that go here is the fact that when they have lunch, ALL THE STAFF HAS LUNCH, so patients like me have to wait another 40 minutes while they take their break. I would understand if they have a break, but at least have some staff working and some staff taking a break. No one wants to spend a good chunk of their Sunday at the dentist. Another point I want to go over is that, since the orthodontist doesn't live around here, they don't offer rescheduling, which sucks. And if you don't show up, you still have to pay. Overall, the actual dentist (Dr. Tolentino) is good and organized. When it comes to having your braces done here by some other Dr., this place is horrible for keeping patients happy. At this moment, im planning to transfer my X-rays to a different dentist. God speed to anyone who still goes here for their braces.