Loree and Mark are incredibly kind, helpful, and efficient. They respond quickly and consistently…read moreprovide outstanding caregivers. Their professionalism, prompt communication, and dedication to quality care truly set them apart. I highly recommend their services! They gave my family and I peace of mind.

Called this outfit in an emergency need (missing scheduled caregiver for next day). Mark said he'd…read morebe glad to help. Minimum 8 hours at $35/hour, weekdays. Less than 8 hours the charge is $50/hour. Since my sister lives in an adjacent town to San Rafael they also charge 2 extra hours for travel there (an extra $100). So a 4 hour morning care would cost her $300! I kept looking.

I've just started using this service and I'm very impressed. Sophia, my admin liaison, was…read morecompassionate as well as the Sasha, my care manager. Sasha spent a long time on the intake assessment and discovered some potential resources I hadn't heard of or thought might be available to me. Some ideas for our future visits so far include: help with navigating dental insurance challenges, food resources, caregiving assistance, and transportation. I'm very grateful.

Shaelynne was wonderful. She is so patient, caring and knowledgeable. She helped me so much with my…read morehusband. She brought to my attention all the different services available to me to help me with him. She is is so caring and really wants to help as much as she can.

Long story short, I was dismissed by the owner for being too focused on the details of their…read moreservice contract. I was told to look elswhere for help. I can only assume they are not used to people seeking clarity about the details of their contract. People are usually too devastated about their family circumstance to have the energy to get everything done and focus on every detail. But this is for my loved one, and I wanted to make sure the arangement was fairly balaced when it came to how each party was covered from a responsibility standpoint. I was told to go elsewhere. Which wasn't only rude and unprofessional, but mean. But I'm glad I know now before they ever had a chance to get near my loved one. It's sad.

My husband was injured in a bike accident & when he came home from the hospital, we hired Right at…read moreHome to provide home health care to help him because he was not able to put any weight on his left leg nor use his left arm. We had 3 different helpers and all three were wonderful - pleasant, competent, experienced & very helpful. I strongly recommend Right at Home

Michelle has referred me to three new physicians in the Bay Area, which have resulted in amazing…read morenew relationships in the beauty field, cosmetic and surgical. After two decades of working with practitioners around the country, I now have the best support right here, thanks to Michelle. Since I was new to the area, I invested in my relationship with Michelle, and it has been one of the best decisions of my life. Michelle's acumen assures clients receive the best care, with the most qualified practitioners and she walks you through the process, step by step. She doesn't just deliver the names of the best of the best in their respective field, she also advocates for you from the outset, sorting through priorities, finances, resources. She is warm, kind, direct, and if you work with her she will make sure expectations are managed, which is pretty amazing because the results have each time surpassed my expectations. Also, the relationships she has are so specific so that, for example, the best surgeon for rhinoplasty is not the same surgeon to perform a different surgery and, similarly, the best person to do fillers for one area may be unique to one practitioner, while another practitioner might be better at something else. Her referrals are that specific. Also, the doctors she refers to are not just skilled in their work, but are also open, receptive to their patients, kind, humble. I have also benefited from the after care services with Michelle when she helped me through a recent difficult surgery. She helped us to get access to better pain relief, made soup, helped with bandaging and organized a list of drug store needs that helped me to feel better fast. If you are investing ongoing with cosmetic needs and/ or considering a big surgery, I recommend working with Michelle. It is ultimately the best use of your resources to make sure you are planning strategically and have a coherent plan, and a good team to support you along the way.

Michele took care of me after a facelift. I am so glad she was there since the first couple of days…read morewere a bit overwhelming. Having someone who has been through the operation and has helped others post surgery was a tremendous relief. It allowed me to focus on adjusting to my limitations and learn to fend for myself. I would highly recommend others sign up for her services, not only post surgery but also as you search for the right doctor for you. She can help you understand what you really want and how to communicate those desires to a plastic surgeon.

My husband died 2 years ago from Parkinson's disease. He needed constant supervision because he was…read morea fall risk. I looked at so many board and care homes and could not find a place that I liked until I found Gentle Home Care in San Rafael on Nova Albion Way (415)499-1632. Luckily they had an opening and I moved heaven and earth to get him in there because I could see right away how caring they were. The place was spotless and lovely and they made beautiful homemade healthy meals. Tom was there 5 years.I am convinced he couldn't have received better care anywhere else. I am eternally grateful. Now I just spoke to the owner who shares my birthday..she called me to wish me a happy birthday. She told me they currently have 1 opening. If you are looking for this kind of care for a loved one, don't hesitate to call them. They usually have a long waiting list. It is a difficult decision but when I put my husband there I knew it was for the best. I simply could not have provided him with the specialized care he received at Gentle Home Care.

My father moved to Gentle Home care from a larger assisted living facility and it was the best…read morething we did for his care. The team is so dedicated, and they worked with us at each stage of his time there, leading with compassion. I truly believe they cared for my Dad as a person, even when he was difficult. The facility was clean, they catered to his food preferences, and at the end they helped my sister and I navigate the hardest days. I would 100% trust them to care for another of my family members.

This is a review for Caroline Glassell, who went out of her way to help us find in-home acupuncture…read moreservices for my dad, who had a major stroke (and then deep vein thrombosis). Regardless of where she was personally benefitting from it, she provided us with kindness and that extra effort, and it made all the difference in the world. With people like this, you just know you are getting the very best!

Very expensive and not caring - While workers were nice…read morethe admin was terrible- pushy and hostile to older folk

Rude Pushy like used car salesman…read moreWon't assist unless you have check in hand and want to move in same day Tout employees don't get paid commission which is a cover up as their agency receives up to 40% of 1st month's rent. You've never heard of them for a reason Another predatory business harming vulnerable seniors and families Beware!!

Cannot say enough positive about the service and care my Father received from your Organization…read more The compassion and thoughtfulness was amazing! Your Staff was always communicating and sensitive to our family and how you could make his transition comforting and peaceful. I wish I could give 10 Stars! God Bless!

Home Instead is an excellent service for anyone in Marin who needs caregiving at home, be it…read moretemporary and light, or permanent and complex. I broke my foot badly and realized I needed extra care to live independently while I healed. Home Instead, which is based in San Rafael, came to my home and explained their services. They were amenable and flexible to a schedule that met my needs and my budget. All of the caregivers they sent to my home were outstanding. Cleaning, cooking, driving, wellness assistance at any level. My elderly Mother also uses Home Instead in another region of California, so they have a good track record. If you get a caregiver who isn't a good fit, you just call the Home Instead office and they immediately find another caregiver. Licensed, insured, and highly professional, I can recommend Home Instead for caregiving. I also find it comforting to know that if I have a health emergency in the future that requires caregiving at home, I have an established relationship with Home Instead for quick service.

I was recommended to Home Instead from By the Bay Health. Christy came to my house right away and…read moreset me up with Rudney. Rodney came in the afternoon and worked with the hospice nurse to take care of my husband in his final hours. He was great.