Our family is grateful that Tender Rose has consistently provided us with capable and compassionate…read moreMemory Care Professionals (MCPs). Most recently, we made a special request for a couples care MCP who could bring dementia expertise for my mother with Alzheimer's, along with mobility and orthopedic experience to support my father, a wheelchair user who lost the use of one hand due to a stroke. Before this new MCP's start day, my mother suddenly fell and broke her hip, requiring a 12-week recovery that began with three weeks in a San Rafael skilled nursing facility (SNF). Our Tender Rose MCP quickly built a connection with my mother while attending her daily PT and OT sessions at the SNF and successfully advocated for her to receive more attentive care there. Our Tender Rose Care Manager met in person with the SNF physician team, while also supporting our MCP in preparing the home for my mother's return. Before discovering Tender Rose, our family often felt overwhelmed. It is clear that Tender Rose has spent years building thoughtful processes and systems that allow staff to listen and respond quickly to client needs by phone, text, email, or software app. Tender Rose's efforts have allowed both of my disabled parents to continue aging in place in the home they love, with a daily quality of life that remains enjoyable and dignified. There is no other agency I know of that I can recommend as highly as Tender Rose.

We used other home health care agencies with middling results. Then Tender Rose was recommended to…read moreus, and we are so relieved! It is not an affectation to call their staff "Memory Care Professionals" instead of simple caregivers. Not to insult people who are simple caregivers -- sorry -- so many who do this task are true heroes -- but Tender Rose's MCPs have the extra training and personalities to deal with dementia. For various reasons it has been difficult to staff up my uncle's case but the staffing managers are on it constantly. Special thanks to Claudia, a skilled and experienced case manager compassionate towards both my uncle and us family members. Also Rashima and Emma. I really appreciate the platform, Podio, where I can read reports about every shift.

Home Instead is an excellent service for anyone in Marin who needs caregiving at home, be it…read moretemporary and light, or permanent and complex. I broke my foot badly and realized I needed extra care to live independently while I healed. Home Instead, which is based in San Rafael, came to my home and explained their services. They were amenable and flexible to a schedule that met my needs and my budget. All of the caregivers they sent to my home were outstanding. Cleaning, cooking, driving, wellness assistance at any level. My elderly Mother also uses Home Instead in another region of California, so they have a good track record. If you get a caregiver who isn't a good fit, you just call the Home Instead office and they immediately find another caregiver. Licensed, insured, and highly professional, I can recommend Home Instead for caregiving. I also find it comforting to know that if I have a health emergency in the future that requires caregiving at home, I have an established relationship with Home Instead for quick service.

I was recommended to Home Instead from By the Bay Health. Christy came to my house right away and…read moreset me up with Rudney. Rodney came in the afternoon and worked with the hospice nurse to take care of my husband in his final hours. He was great.

This review is long overdue but I have to share how amazing Homenest was for our family. My grandpa…read morestarted having frequent falls and was in and out of the hospital, and we were desperate for help. After calling several places, we finally found Homenest - and they were a true lifesaver. From the very first call, they were not only quick to respond, but also so kind and understanding. The caregivers were all super skilled, but more importantly, compassionate and patient with my grandpa. They made him feel comfortable and safe during a really tough time for our family. I honestly don't know what we would've done without them. I can't recommend Homenest enough. They made a really difficult situation so much easier for us.

Highly recommend Homenest! My grandpa had dementia, and it was very difficult for our family…read more During a very hard and stressful time for our family, Homenest was able to provide us with multiple caring, patient, and professional caretakers. They were very communicative through it all and always offered solutions during challenges. I appreciate everything Homenest did for my grandpa and for my family. Could not recommend them enough.

Beacon Home Care seriously takes pride in caring for their clients and choosing the right…read morecaregivers that suited to the clients. The agency deserves high praise and continuous patronage. Its mission and motivation are highly recommended and appreciated.

Beacon is excellent! High quality!…read moreAll staff are approachable and reliable! Beacon caregivers are educated to their loveones or clients condition! Kudos to Beacon Home Care!

I second all of the positive reviews here. Alan really helped us find the best memory care facility…read morefor my dad. He made a confusing and stressful time infinitely less so and I'm so grateful for his help throughout the process. Highly recommend!

Alan Brauner at Senior Seasons is amazing. Recently my 89-year-old Mom fell and broke her hip…read more During her recuperation we realized that it just wasn't realistic for her to live at home alone anymore, and that we needed to find her an assisted living facility. Not knowing the first thing about these facilities, I reached out to Alan Brauner at Senior Seasons. I can't even begin to explain how helpful he was. He listened to our situation, provided me with insight and contact information on the local facilities, explained what I needed to know, and what to consider when reaching out to these prospective places. His advice was invaluable. He was always there for me, whenever I had questions. He was super responsive, emailing back or calling right away. And through this process my mom kept changing her mind about where she wanted to live (mid-peninsula near her friends, south bay near me), and so our requirements kept changing. Through it all Alan was patient and positive - something I really needed during this stressful time. I seriously have no idea how I would have handled this whole situation without him. I highly recommend Alan and Senior Seasons.

Maria Cura of ESPS has been extremely helpful in following up with our inquiry, which required her…read moreto call around regarding specific population mix of the senior communities that my MIL prefers. In a couple of days, Maria came up with a good list with detailed information and creative ways to address my MIL's needs, which I was not aware of before. Maria has a wealth of information on Bay Area's senior communities and she is courteous, thoughtful, resourceful, and very responsive. I would highly recommend Maria for your senior placement needs.

Maria has been my go to person for all my patient's placement needs. She's a great resource for the…read morefamily we serve and often times go out of her way to ensure our families, facility, and our staff feels supported, during complex discharge process, especially with those last minute discharges. I highly recommend this company, and most especially Maria Cura.

I have used this service off and on for two years. The painful: they are a bit pricey and have a…read more5hr minimum on service. The positive: their providers are knowledgeable & professional. They do the job being paid for and show up when they say they are coming. Marina (coordinator) and Alex (accounting) are a joy to work with.... they don't play games and are straight shooters. They answer the phone and attempt to provide the type of service requested. I am extremely grateful for the service they have coordinated and the training they provide their service providers. Warm appreciation, Sharine

We hired part time caregivers from Family Care SF to care for my 83 year old mother. The owners…read moreAlex and Marina are fantastic. Very friendly, customer focused and were to resolve any issues. The caregivers were a little hit and miss. Not that they were bad, some just didn't match well with my Mom. Whenever that happened a quick call to Marina fixed the situation. They were also able to direct bill our private long term care insurance which made the billing process easy for us.

Monica did an awesome job of finding a Memory Care/Assisted Living provider for my sister & brother…read morein law. She was available when needed & resposiv.

I was putting off trying to find a care home for my mom for the last six months. Prior to that,…read morealthough she had been declining, I could still communicate with her somewhat; push her around in a wheelchair, and watch her eat most of her food. However, from January 2025 on, it seemed like every two weeks, she would get worse dramatically. She wouldn't eat; she wouldn't take her pills - she was fading in front of me everyday, and I was powerless to stop the deterioration. She needed an around the clock care giver or be at a facility at all times for her well-being, but I didn't know where to start or what to look for. I didn't have grandparents that lived to an old age and my dad died when I was a teen, so this search was foreign. I called a few places, but I didn't know what to ask for and what I should be looking for in a place for my mom. A nurse gave me Nicole Fauss's number and immediately Nicole wanted to get a sense of who my mom is. From her thorough, yet sensitive and understanding, questioning, she deduced that my mom would do much better at a smaller residence. My mom had become almost completely aphasic and her recognition of English had vanished, leaving her with just a scant familiarity with rudimentary Mandarin - and even that was pretty infrequent. So Nicole started to comb the Bay Area for possible, suitable place. She sent me names, short descriptions of these homes and contact info. I revised other things I thought that would be important as this process was undertaking: distance, dietary needs, style of food, I even thought that my mom may feel a bit more comfortable with other people who were Asian and were also in need of memory care. With all these changes, Nicole adjusted her search and would promptly send me lists of places. She would call many of these places first so I didn't have to feel so awkward during my initial phone call. All that she did for my mom and me were far more than I had ever expected anyone to commit. I called, visited and they didn't feel right. Nicole did not push me to take any of these earlier places; she just continued to look for us. I called a place that was surprisingly close to my mom's apartment. It didn't check all the boxes, but it had other aspects that Nicole could sense would be valuable to my mom's health and my state of peace. Nicole's guidance and diligence have led us to this wonderful residence for my mom and has shown that this stage of my mom's life doesn't have to be so saturated with fear and sadness. The home is small. The caregiver to resident ratio is small. There is a pretty yard. The caregivers are not Mandarin speakers, but they listen and observe attentively. The caregivers make sure that the food meets my mom's picky needs as well as her nutritional requirements. They've also expanded my mom's palate as she now eats and drinks far more than she did a month ago. The place is also not a home  specifically for elderly, memory-care residents. Because of this diversity, the energy of the home is much higher than some of the other places I have seen. Being situated in this has helped my mom. She taps her feet to the Supremes coming out of the radio; smiles (she smiles often now) at the other residents on her floor; has meals with them and tries to talk to them. I have a better comprehension of what living with dignity is like. My mom is now in a place that feels like a home, because, quite frankly, it is a home.

Long story short, I was dismissed by the owner for being too focused on the details of their…read moreservice contract. I was told to look elswhere for help. I can only assume they are not used to people seeking clarity about the details of their contract. People are usually too devastated about their family circumstance to have the energy to get everything done and focus on every detail. But this is for my loved one, and I wanted to make sure the arangement was fairly balaced when it came to how each party was covered from a responsibility standpoint. I was told to go elsewhere. Which wasn't only rude and unprofessional, but mean. But I'm glad I know now before they ever had a chance to get near my loved one. It's sad.

My husband was injured in a bike accident & when he came home from the hospital, we hired Right at…read moreHome to provide home health care to help him because he was not able to put any weight on his left leg nor use his left arm. We had 3 different helpers and all three were wonderful - pleasant, competent, experienced & very helpful. I strongly recommend Right at Home