Your staff has been absolutely amazing!!!…read more I feel truly blessed to have received care from a group of dedicated and compassionate individuals. Your impact will always be remembered with gratitude. Our family appreciates your team for listening, being patient, and attentive with our mother's well-being.

have them help me take care of my son with autism5 days a week, I am a single father and I do need…read morehelp wile I go to work, (it's bean like 5 times that the sitters don't show up ) and I have to call to my work place that I wonot be able to work due to the Sitters did not show up for the shift their caregivers are awesome but they are very unreliable to schedule care givers on days that othered require a day off for their self's (caregivers). DONT RECOMMEND IT AT ALL COULD LOSE MY JOB BECAUSE OF THEM

Long story short, I was dismissed by the owner for being too focused on the details of their…read moreservice contract. I was told to look elswhere for help. I can only assume they are not used to people seeking clarity about the details of their contract. People are usually too devastated about their family circumstance to have the energy to get everything done and focus on every detail. But this is for my loved one, and I wanted to make sure the arangement was fairly balaced when it came to how each party was covered from a responsibility standpoint. I was told to go elsewhere. Which wasn't only rude and unprofessional, but mean. But I'm glad I know now before they ever had a chance to get near my loved one. It's sad.

My husband was injured in a bike accident & when he came home from the hospital, we hired Right at…read moreHome to provide home health care to help him because he was not able to put any weight on his left leg nor use his left arm. We had 3 different helpers and all three were wonderful - pleasant, competent, experienced & very helpful. I strongly recommend Right at Home

Home Instead is an excellent service for anyone in Marin who needs caregiving at home, be it…read moretemporary and light, or permanent and complex. I broke my foot badly and realized I needed extra care to live independently while I healed. Home Instead, which is based in San Rafael, came to my home and explained their services. They were amenable and flexible to a schedule that met my needs and my budget. All of the caregivers they sent to my home were outstanding. Cleaning, cooking, driving, wellness assistance at any level. My elderly Mother also uses Home Instead in another region of California, so they have a good track record. If you get a caregiver who isn't a good fit, you just call the Home Instead office and they immediately find another caregiver. Licensed, insured, and highly professional, I can recommend Home Instead for caregiving. I also find it comforting to know that if I have a health emergency in the future that requires caregiving at home, I have an established relationship with Home Instead for quick service.

I was recommended to Home Instead from By the Bay Health. Christy came to my house right away and…read moreset me up with Rudney. Rodney came in the afternoon and worked with the hospice nurse to take care of my husband in his final hours. He was great.

I have been using this agency for almost 20 years. I am a full-time wheelchair user with minimal…read morehand function and they have helped me both at home and on errands. The office staff has been helpful and compassionate. I especially appreciate their ability to match the right caregiver with the right client. I highly recommend them.

Hired Hands came to my rescue when I needed 24/7 caregivers in a hurry…read more My auntie received great care. One caregiver in particular had exceptional skills...she organized the entire system for me and everyone else. San Rafael branch director Blake is passionate about finding the right match and can do so quickly. The agency pricing is fair and the carers seem very happy working for them. Check them out if you need help.

My 90 year old mother has been a resident for the past five years. She considers the community and…read morestaff as family, supportive and kind. My siblings and I looked at several options and we're delighted with our decision.

My 96 year old father is not as verbal or expressive as he used to be, but he recently made a point…read moreto tell me that he was "very satisfied" with his new home at Creekwood and was "very happy with the care." He had been quite resistant to moving from his independent living facility in the south bay, but it was clear he was not getting the care he needed there, even though we were paying for extra services. After an illness and 10 day hospital stay, we knew he couldn't go back there and are delighted and grateful that Creekwood had an opening. They were flexible about his recovery needs and the transition went very smoothly. He is very content and calm and is actually showing signs of cognitive improvement now that he has all of his needs met at Creekwood. The facility is always clean, and the kind staff is wonderful! Everything is included in the monthly rate: help with showering, dressing, shaving, bathroom help, medication administration, incontinence supplies, so you don't have to piecemeal individual service costs, which makes things so much easier. The best part is I have the utmost confidence that all of his needs are being met and he truly feels at home now.

This agency has been a lifesaver for our family. They are dependable, very skilled, compassionate…read moreand professional. The manager/coordinator, Meme is responsive and always willing to help schedule caregivers. Highly recommend this agency.

Cannot say enough positive about the service and care my Father received from your Organization…read more The compassion and thoughtfulness was amazing! Your Staff was always communicating and sensitive to our family and how you could make his transition comforting and peaceful. I wish I could give 10 Stars! God Bless!

I will be forever grateful to North Bay Home Care for providing their services to both of my…read moreparents during the final months of their lives. Agency co-owner, Vini, was an exceptional listener and partner when it came to finding the right fit. We needed caregivers who had to be attuned to my parents' differing physical needs, schedules, and personalities, which made it a particularly challenging situation. Her caregivers more than met the challenge, and exhibited an exceptional level of intelligence, communication, dedication, patience, and warmth that benefited not only my parents, but also the entire family. We'd tried other caregivers and agencies who sadly and frustratingly fell way short, but once I connected with North Bay Home Care, my parents finally had the kind of care which I'd come to believe was non-existent. And, just as importantly, my parents really loved, trusted, and appreciated the wonderful team that Vini had created for them; we all did. I recommend NBHC without hesitation.

North Bay Home Care has been wonderful with helping my mom over the past few months. The caregivers…read moreare kind, patient, and truly care about her comfort. They always show up on time and keep me updated on how she's doing. It gives me real peace of mind knowing she's in such good hands. Couldn't ask for better support.

Loree and Mark are incredibly kind, helpful, and efficient. They respond quickly and consistently…read moreprovide outstanding caregivers. Their professionalism, prompt communication, and dedication to quality care truly set them apart. I highly recommend their services! They gave my family and I peace of mind.

Called this outfit in an emergency need (missing scheduled caregiver for next day). Mark said he'd…read morebe glad to help. Minimum 8 hours at $35/hour, weekdays. Less than 8 hours the charge is $50/hour. Since my sister lives in an adjacent town to San Rafael they also charge 2 extra hours for travel there (an extra $100). So a 4 hour morning care would cost her $300! I kept looking.

My husband required home care after hospitalization and diagnosis of cancer which left him very…read moreweak. For the most part, the care he received from Fiji Home Care was excellent. However, we relied on Fiji to send their care notes to our insurance to be reimbursed for services rendered as we were required to pay in advance. In hindsight, we should have submitted the care notes ourselves rather than relying on Fiji because the care notes were not sent by Fiji in a timely fashion and were missing an entire week of care which we could not be reimbursed for. In addition, Fiji's communication was weak at best as emails, texts, phone calls, and letters were not responded to. As a result, we had to pay out of pocket for the missing week, and we only received partial reimbursement by insurance. Unfortunately, we won't be using Fiji Home Care again.

Horrible! Beware! Took care taker left me unattended for hours when I was paying for 24/7 care. I…read moream missing a brand new walker from the trunk of my car. she did damage to my car and didn't tell me. I have no proof that she took the walker but she was the only one with access to my car which is always locked. Lot's of little things that were just not right. Owner tried to make it right but wouldn't refund me $$ because she had already paid her.

Oakmont has been a wonderful place for my mom to call home. The facility is beautiful, from top to…read morebottom! Always clean and tidy. My mom especially enjoys the theater and outside area. The staff makes not only the resident but their family feel welcome! Traci at reception greets you with a big smile and friendly voice, Phillip (great sense of humor) drives us safely to and from appointments and outings. We especially enjoyed going to the De Young for the Monet exhibit! When we have had an issue, it is addressed promptly and effectively by management. Highly recommend!

Oakmont Novato deserves more than five stars. If you're looking for a place where your loved one…read morewill be cared for with genuine compassion, professionalism, and dignity, this is it. From the moment we arrived, we felt surrounded by people who treated my Mom with genuine kindness. Scott was incredibly compassionate and reassuring--he made us feel like Mom wasn't just moving into a facility, but into a real home. And Mildred... there are no words. She cared for our Mother as if she were her own, with so much love and tenderness. She even came to my Mom's funeral and sat with our family, which meant the world to us. The environment itself is beautiful, warm, and thoughtfully designed. The meals are restaurant-quality--menus in leather-bound books and always beautifully presented. I wouldn't hesitate for a second to recommend Oakmont Novato. They cared for my Mom in a way we will never forget.