This company is amazing! I highly recommend. David was on time, very professional and offered many…read moredifferent options on how the carpet could be installed. Very respectful and reasonably priced don't hesitate to call David.

Our last round of flooring. I am officially carpet free! We brought Rivercity in once more and…read morescheduling was fairly fast. One day for drop-off of materials and the other day for installation. While the finished product is solid and I'm pleased, this experience lacked the polish of our first two installs. The "bummers" included the team arriving fairly late, almost 1-2 hrs than planned. Installation didn't finish in the one day we were scheduled. It took them 3 days and they weren't consecutive, so it took more like 3 weeks. The team didn't install pads on furniture, like the other installs, and it resulted in deeply scratched boards that had to be pulled up and replaced again. Thankfully we had extra material. The good that was appreciated included well cut corners for the kick board, took accountability for the scratches and fixed without a fight, and agreed to install a very small piece of footboard we didn't originally have in place. Note: pay by check to avoid any credit card fees. My husband paid the deposit with a credit card, which I asked him not to do, so they credited the card and let me pay the full amount by check. If you're considering flooring I do recommend you call them. We have gotten quotes easily and quickly, which is the first step in project planning. Knowing what to budget is half the battle.

They have a great selection of in-stock flooring. The Owner Chris was readily available and the…read moresales rep Bryan was great to work with. I had a problem and it was we solved very quickly to my complete satisfaction.

I have had 3 separate engagements with B-Dry. The first 2 were basement waterproofing and went…read morequite well. System seems to be working still. That's where they earned the stars I gave them. The problem is when I contracted them to install a basement egress window. Very different experience here. I have tried to work with them on getting to a good conclusion, but i believe i am stuck with a shoddy looking window form the outside. Looks nice from inside at least. In short; -It took them much longer to finish once started than promised -My window well is crooked -The egress cover doesn't fit properly (looks haphazard) -My irrigation system is still leaking due to carelessness (not from the digging actually) Additional concerns; -Basement wall interior has many chunks missing from it now. (fixed) -Irrigation system cover damaged during backfill (dirt was just laid on ground, not on a tarp or piece of wood as I was told it would be). -Dirty/no post job clean up in basement. I removed the rubble myself, a mess still remains. -Instead of leaving the backfill dirt as promised, they took it all, so the soil around the window is depressed again. (still sinking and i have no backfill dirt) -My fence was not repaired properly from removal and damage done by backhoe. (fixed) -They tried to put the window in the wrong place. (caught in time)

This review is on my consult and estimate visit. I called B-Dry on Friday to schedule a visit…read more After submitting an online request 2 weeks ago, with no response. Bob came out today and was friendly and helpful. He took some Time to gather measurements and get an estimate together. I felt confident with the process and estimate. I will be calling tomorrow to get job scheduled. Once job is completed I will update my review. Post job- They arrived on time for my job and finished at the time they stated. Crew leader Alex was very helpful. My home over 100 years old and the basement was probably hand dug. My wall that needed service was made of stone, brick and mortar. Very pleased with our job.

They gave us the best price. They had different colors and materials in stock, and we found…read moresomething that suited our kitchen. Their team installed the countertop for us on time, which was great. I just wish they had called us or sent us a reminder or text message before they came, as we didn't hear from them and weren't sure if they were coming for sure, but they did. The two men who came to install it were very friendly and courteous. Their finishing was very neat!

These guys did a phenomenal job redoing my kitchen floor. Would recommend them to anyone.read more

I was referred to this company by the person that sold me their house. I'm so happy they did! They…read morewere knowledgeable, efficient, & courteous. My house is over 90 years old and for most of that time there has been carpet on the floors. No one knew what to expect the results would be but they turned out quite beautiful! I'm very pleased with the results and I would consider using their services again for the rest of the home.

Great, personalized service! I would highly recommend them to anyone needing cabinet work.read more

I went into the showroom 2 months ago to get a quote on a countertop. I was supposed to get a…read morequote sent to me in a week. It took 2 1/2 weeks and I had to call back in to ask for it. I had the quote in email the next day. I replied back to the email 2 times and have had no response from them since. Customer service is not great.

Refinished 85 year old wood floors. Courteous workers. Always left our home clean at the end of…read moreeach work day. Their estimate was on target.

Bought a house in February and one of the things we wanted to do before we moved in was to have the…read morefloors refinished. Asking around my friends the consensus was that Highland Hardwood Flooring was the best company. Two things stood out: they were the most reasonably priced and their quality of work was unsurpassed. Check mark on both of those. They worked four straight days over a weekend. That's right Friday through Monday. The craftsmen, Rodney & Darnes, doing the work were very professional and they worked. Answered questions. Explained what was going on. Highly recommend Highland Hardwood Flooring for all your flooring work. 3259 S. Floyd St., Louisville, KY 40209. 502-384-1100. hardwoodfloorslouisville.com

My husband and I wanted to replace the carpet in our master bedroom that was 20 years old and…read moreimpossible to clean. We shopped around until we found this company. Let me tell you, Tina and Andy were great in helping us and selecting the flooring we were interested in. The installers, Andrew & John were the nicest, most efficient and hard workers. They did a fabulous job of installing the new flooring, and it only took two hours! We could not be happier than we are with this local company, and highly recommend it to anyone looking for new flooring.

Tina and Andy at Better Way Floors worked with me to make sure I could get my products during Covid…read morescarcities. They delivered on time and within my budget. The installers - tore out my old flooring - and the worked with my contractors to schedule the new installation. As usual with a gut rehab I ran into all kinds of issues with scheduling- but A Better Way installers were not part of my problem. They worked around my problems and set backs to get my flooring installed. We used vinyl plank flooring throughout the home and carpet on stairs. I would recommend them any day- great team!