What a disappointment. I had such high hopes and such a wonderful experience on my first visit. Take a seat, because this is going to take awhile, but it's worth reading before going to this office
First, the office manager is unbelievably rude and combative and NEEDS to be right -she alone is a reason to never return to the office, I promise you, you will thank me. There is a lovely woman, who is unbelievably kind and loving -the woman I met on the first visit, but unfortunately, she isn't the office manager.
Second, just because they have a lab -well, it means less than nothing. It can take up to two weeks to get results. Which is basically a nightmare for some post thyroidectomy. I went very hyper (.015) -to the point of shaking, and the office wouldn't rush my results, and the office manager called me disgruntled because I left messages requesting anti-anxiety medication refill, that she said I'll give you the fax proving we sent it, and you can take that to your pharmacy. I told her I wasn't upset that the prescription wasn't filled, I just needed it filled -but she told me I was wrong to call the office and that it was my pharmacies fault.
Third, I still had to go in after this horrific call. I saw the doctor, who instead of giving me my results, the first thing he said was "did you book the appointment with a psychiatrist?" and continue to badger me to prove that I had made an appointment (asked the name, the date, and to prove to him I had done this) -which, I did, as any person who wants to be well would. He was convinced that my anxiety was all in my head, and starting to convince me -even though my blood pressure went up about 30 points, and my heart rate was up. (When I spoke to the psychiatrist he spent his entire time on my labs from the emergency room, and discussed that my emotional state was all thyroid related).
Fourth, when I discussed what happened with his office manager. I actually said, "I'm very anxious right now, so it's probably not the best time, but when I feel better, I'd like to discuss a situation that happened with your office manager." He didn't ask about the situation or say no problem, instead he became combative and said, "you should probably get a new pharmacy they don't seem very reliable." I understand that it's gotta be frustrating to deal with an anxious patient (emergency room 2x's for 2 mg of Ativan), I'm sure I wasn't as patient or understanding as I would normally be, but I know I wasn't rude, I was just in need of fixing my health situation. However, I shouldn't be read the riot act (have always wanted to use that) because I'm letting my doctor know my pharmacy hasn't received my refill or requesting blood work results.
Lastly, when I called in to make an appointment before the first, because the doc had pulled me off thyroid meds, they said, sure we can see you in February. I had to push to get in, and the doc still kept me off thyroid meds. He said call in 7 days for results, which I did, and the office manager curtly told me that because of the holidays, I'd just have to wait for a full 7 business days.
Anyway, I saw a new endo yesterday, I'm now Hypo (4.92) (off thyroid meds for 17 days), the reason I know this is because I got my results, by email, less than 24 hours after the visit.
As a person who has been very sick this last year, the right doctor is so important. I don't write reviews about restaurants or other places, usually, unless I love them, because to be honest, I imagine that a place can have a bad day or one employee doesn't represent the business, but I will write reviews on any and every doctor I've seen, because this is truly a matter of well-being. There is no way I could allow someone to go to the office. Please, I really hope you listen to me, please go to another doctor. I wish you the absolute best on your thyroid journey, as I know how hard this is. read more